10.0
really awful- Crashes / Fires:
- 11 / 15
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 47,249 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Maple Heights , OH, USA
The contact owns a 2009 Dodge Journey. While driving over a bump in the road, the ignition key fob came out of the ignition switch causing the vehicle to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in may of 2005. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 160,000. The VIN was not available.
- Hudsonville, MI, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Fairdealing , MO, USA
The contact owns a 2009 Dodge Journey. The contact stated when the vehicle was in a parked position and the ignition switch was turned on, the entire instrument panel illuminated intermittently and the windshield wipers activated without warning and was unable to turn off. The vehicle was taken to a dealer. The technician diagnosed that the totally integrated power module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
- Stockton , CA, USA
I received a recall on my 2009 Dodge Journey a few weeks ago for wireless ignation node module could cause vehicle to shut off. I call rick keiffer Dodge 904-277-699 part was not in. Saturday Aug 8th my vehicle cut off in traffic went to kieiffer Dodge could not get an answer after several calls finally was told they do not have recalled part in and can not order it all they can do is wait for them to seen part to them. Called recall assistance center 1-800-853-1403, was told the dealership was correct I could take it in to have dignostic ran to verify the recall is the reason it shut off in traffic and if so they could send them a part in 3 to 5 business days. What is a recall for if they are not going to send the parts when thay have a recall. Will they start sending the parts when enough people are killed from stalling in traffic.
- Yulee, FL, USA
Periodically car will not start. Turn the ignition key and would click. Would try several times. After waiting for sometimes an hour or more, car would start. Thought related to ignition recall. Finally had ignition replaced. Within next day, didn't start again. Took to Dodge dealer. They replaced ignition again. Still periodically not starting. Turn key and it will click but not start. After several trys, it will start. Also, airbag warning light came on. Took back to dealer. Dodge dealer had for a week. Finally said its a faulty tipm. Saw there is a class action suit and several complaints.
- Palestine, TX, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. In addition, the contact stated that the vehicle failed to start several times. The failure mileage was unknown.
- North Huntingdon, PA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Mindhill, NJ, USA
Wipers come on and want stop. Signal lights want work while wipers are going.dash board dims also which makes it a hazard to drive.car has been to the Dodge dealer three times and they say that its the tipm module and its $1500 to fix. It is happening more often now. I got pulled over by the police and he told me to park the its my only transportation I think Dodge need to fix this problem U can google Dodge complaint and I am not the only one having this proble
- Troy, MO, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign id number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 10/8 the consumer stated the vehicle was repaired on 8/20/15, 11 weeks after the notification date. Updated 3/22/2016
- Chandler, AZ, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would failed to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 101,000.
- Rancho Santa Margarita , CA, USA
The contact owns a 2009 Dodge Journey. The contact stated that when the key was placed in the ignition and turned to the on position, the engine failed to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
- Addison, IL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issues. The contact had not experienced a failure.
- Minooka, IL, USA
The contact owns a 2009 Dodge Journey. The contact stated that the instrument panel failed to illuminate. In addition, the vehicle stalled on several occasions. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for the repair. The dealer stated that the waiting list for the recall repair was excessively long. The manufacturer was not made aware of the delay. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure mileage was 60,000.
- East Providence, RI, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
- Frankfort, IL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/25/15
- Bloomington, IL, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled without warning. The vehicle was able to be restarted. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
- San Antonio, TX, USA
The contact owns a 2009 Dodge Journey. The contact stated that the check engine warning light illuminated and the vehicle stalled while accelerating. The contact also stated that the steering column and transmission were abnormally warm when the vehicle was operated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of failure. The approximate failure mileage was 85,000.
- Garden Grove , CA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Kingwood, WV, USA
- Waggaman, LA, USA