10.0
really awful- Crashes / Fires:
- 11 / 15
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 47,249 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
- Aberdeen, MS, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start until after several attempts. The failure recurred on one other occasion. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 50,000.
- St Petersburg, FL, USA
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Sacramento, CA, USA
The contact owns a 2009 Dodge Journey. The contact received notice of NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Cooksville, TN, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Jacksonville, FL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/21/15 the consumer stated the recall was completed. Updated 08/27/15
- Tyler, TX, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Washington, DC, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact mentioned that once the vehicle was shut off, the windshield wipers continued to operate. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
- Mastic , NY, USA
The contact owns a 2009 Dodge Journey. The contact stated that the key failed to start the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
- Fayetteville, WV, USA
The contact owns a 2009 Dodge Journey. While the vehicle was parked, it failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 104,000. Updated 02/03/16.
- Saginaw, MI, USA
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for the repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/21/15
- New Smyrna Beach , FL, USA
The contact owns a 2009 Dodge Journey. The contact stated that the ignition key failed to turn into the on position. As a result, the contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system). The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 116,000.
- Garden Grove, CA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Spokane, WA, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start and had periods of power loss. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer not notified. The failure mileage was unavailable.
- Chapin, SC, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
- Panama City, FL, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Indianapolis, IN, USA
The contact owns a 2009 Dodge Journey. The contact received notification of nhsta campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- St Louis, MO, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The contact called two different dealers who stated that the part was not available and waited for longer than six months for the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
- Raleigh, NC, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the vehicle was difficult to start. The dealer was made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
- St. Charles, MO, USA
- Lake Villa, IL, USA