2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,250 miles

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problem #4

Nov 142017

Journey 6-cyl

  • 92,000 miles
Have lost most controls from drivers door switch, only thing that works is rear windows. All other 3 doors work fine independently. Vehicle had the K07 recall done in Feb 2011. Since then, there was intermittent auto/up-down on both front doors. Now I have lost function as mentioned before. The vehicle has been at local Dodge/Chrysler dealership since 14 November for diagnosis and repair. They cant figure our problem. Chrysler corporation was contacted by me for assistance on 19 Nov. As of this message, still no final diagnosis and repair. All they do is keep changing parts as directed by Chrysler. We are extremely frustrated with this situation and my gut feelings tell me there is a failure with the K07 recall and/or key fob recall number R03. All these components are related electronically. Sincerely think its time for the NHTSA to relook these 2 recalls with Chrysler corporation.

- Colorado Springs, CO, USA

problem #3

May 122014

Journey 6-cyl

  • 39,000 miles
Front power windows and power mirrors suddenly stopped working. Rear windows do roll down however the drivers and front passenger windows do not work from the drivers side. The front passenger window rolls down from the passenger side but not the drivers side. I believe this is a known issue and should be fixed by the manufacturer before they loose more business.

- South Gate, CA, USA

problem #2

Jan 182014

Journey

  • 91,000 miles
Both front window will not go up from left master switch however rt window will operate from rt switch. Diag found that the vehicle drive door harness and module must be replaced.

- Durham, NC, USA

problem #1

Aug 252010

Journey

  • 31,000 miles
I purchased this car in August 2010 (it is a 2009) and since then, I have had the vehicle in the shop 33 times. I have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 RPM, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. I have the R/T model which the dealership likes to claim "is just the noisy one." That is a very poor answer towards a consumer. I take very good care of my vehicles and to put up with this is upsetting. I have spent over $3000 in repairs in the 2 1/2 years that I have owned this SUV. Chrysler has made no attempts to help with these common problems and I know that I will not support this company buy purchasing with them again. When I bought a Journey...I didn't realize being able to drive it without problems, would be such a "Journey."

- Newport News, VA, USA