10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 74,053 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was driving at approximately 30 miles an hour on a turning road onto a highway and vehicle shut off. Lost all power steering and brakes were hard. Had to immediately get over to the side of the road to avoid traffic coming from the rear as I lost lights as well and may not have been seen as it was dark and the vehicle is black. When pulled over I put the vehicle in park and attempted to restart. After the 2nd time turning the key it started. No check engine lights are present on the car other than a TPMS sensor.
- Marion, IN, USA
Automatic gear fails causing delays on shifting and unintended acceleration.
- Moore, OK, USA
The vehicle will only start while put into neutral, when it desires, this does not work all the time. Have been told by several mechanics and the dealer that it is a ongoing problem with the neutral safety switch in 2009 and 2010 Dodge Journeys, because the switch becomes loose and needs adjustments every few months. This has resulted in myself being stranded several miles from home in a heat advisory, that resulted in heat stroke, from not being able to get access to a cool place with fluids as the vehicle left me stranded for several hours awaiting help. Tow truck driver took note of the vehicle make and model an knew exactly what the problem was an placed it in neutral and it started right up, was advised to contact and report a safety issue with the vehicle.
- Sebring, FL, USA
Hot oil light car was moving the hot oil light came on car would start for two hours in parking lot power train module had to be replace.
- Novi, MI, USA
Vehicle randomly shuts off when driving it transmission seems to have wiring sensor issue jerks randomly car repeatedly says needs oil change when it doesn't and there are no leaks
- Selkirk, NY, USA
Horn blew intermittently at first when shutting doors, and occasionally for no reason. Windows would go down part way when doors were shut. Ignition would sometimes just click click when key is turned, wipers would move when not engaged to be on. Battery would go complexly dead for no reason and then be ok for a month or two and then do it again. Had to disconnect the horn a few years ago as it would not stop going off. Has been in to kayer Chrysler, Dodge service several times and they could not find issue. They just called and said they founsd. Short in the main electrical component and it will cost $1100plus for part and up to $200 to install. We have had these issues since we bought it. Oh yeh heat and air on passenger side quit working a few winters ago, and the doors fill with water in every rain storm. Park on a hill after a rain and doors will drain for hours. We have friends that have bought Journeys and say they have no problems really. Can't believe there S not a recall for such a mess. Oh yes and occasionally it will not shift all gears and I need to pull ver on highway, turn off ignition and restart and it usually works. Wish I weren't retired on limited income, I would get rid of it before I get killed. Iyt only has 1000,000 miles. Hopefully it matures soon,1
- Watertown, WI, USA
As I was driving I tired to turn the wheel to go around a small curve on a city street and it wouldn't turn. I could feel the car staring to die. As I put the car in park to turn the ignition off the break pedal would not work. I was able to turn the car off and restart without any issues. Later my horn started honking on its own. And continues to honk randomly. Also the alarm randomly went off once yesterday. Today it has randomly honked all afternoon.
- Conway, AR, USA
Automatic transmission gear shift became progressively hard to shift into gear. It then locked into park and I had to open the access area to release the locking mechanism. I took it to my independent car repair expert and had to replace the cable to the gear box. There is a lot of labor involved in replacement and was a $484.70 repair. When I called the Dodge dealer they told me it would be between $600-$700 to replace the cable because of the amount of labor, so I had my independent repair shop replace it. It is now in perfect working order. My repair shop said this issue should never have happened, and that the issue is caused by where the cable is placed and not protected well.
- Bloomfield Hills, MI, USA
At times my vehicle will not accelerate beyond 35-40 mph. Once it reached this speed the vehicle shakes uncontrollably. This has happened on both city streets and the highway. I had to immediately get off of the highway. It is very unsafe with a child in the car and I am afraid to drive the vehicle.
- Marshall, MI, USA
This vehicle has had multiple issues. Starter sounds like it's sticking at start of engine this has always been a problem since we got the vehicle. In 2018 I had to replace the battery and the alternator because the car would shut off while driving, at one point with my 5yr old daughter exiting the freeway(a very scary and extremely unsafe experience) replaced water pump and top front hose after I found puddle of fluid from coolant tank. Other work done, replaced cv joints, loud clicking when sharp turns were made and shocks and struts replaced. Then all of a sudden the car shuts off while driving as it did before alternator was fixed. Now I'm experiencing more electrical issues lights turning on and off on their own, ac will blow air some times and other times no air at all. The traction light comes on and car will not go over 20-30 mph. Gas will not rev up. Going to get car towed to the mechanic today to diagnose. Seems to be a lot of people experiencing similar issues with this vehicle model. Something needs to be done, will be calling Chrysler and Dodge dealership.
- Gilbert, AZ, USA
The contact owns a 2010 Dodge Journey. While backing out of a parking space, the vehicle shut down and was restarted. The failure recurred while the contact was driving approximately 50 mph. There was no warning indicator illuminated. The contact called al serra Chrysler Dodge Jeep Ram at 810-202-0890 (located at 6185 S saginaw St, grand blanc, mi 48439) and was informed to bring the vehicle in for diagnostic testing. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 112,000.
- Flint, MI, USA
I have replaced the alternator twice since we bought it. But the engine light comes on, the and light comes on and the traction light comes on. Sometimes the just flash off and on. Then the next two to three days these lights are persistently on and the car does not want to go over 20 to 30 miles per hour. Two of the four cylinders seems to be "misfiring" or not firing at all. All these things are obviously happening when you are driving the vehicle. And sometimes when you are coming to a stop sign of traffic light, the vehicle will just shutdown. Then you have to try and jump it off for it to crank again....if it will crank at all. Had to tow it to a garage for repair on March 24, 2019. Replaced the battery, alternator(for the second time), and spark plugs.
- Carlton, GA, USA
Driving along and cut off. No breaks and no steering with my children in the vehicle on the interstate. This issue happened on more than two occasions.
- Saint Petersburg, FL, USA
The vehicles battery drains overnight with nothing left on. The horn goes off on its own weather the vehicles is in motion or parked. The vehicles cut off in the middle of the freeway and mechanic guy can not find anything wrong. I have seen many complaints from customers with same problem on other platforms online.
- Athens, AL, USA
Key can be turned off, and out, but will not kill the engine, or lights. Ignition switch module replacement through dealer, and reprogramming is the only way to fix it. Seen a recall for this problem but dealer tells me my car is not on the list. I turn my car off pull the key out, and I am still able to drive my car as if the key was in it.
- Willow Springs, MO, USA
On hot days car began leaking automatic transmission fluid from assumed vent on top of cable shifter linkage. Car was sitting and not driven in a approximately 3 days and was positioned in a forward incline. Dip stick showed high on the fill tube above hash marks. Also horn blaring without touching. Regardless if someone is in the car or not. The horn will go off all times of day or night. It is a honk. Honk....hoooooonk.....hoooooooonk. Best way to describe it is someone is angry or an emergency is taking place and other drivers need to move. It is random on when this will happen
- Whitestown, IN, USA
I have a 2010 Dodge Journey bought it a week ago with 108K miles after I brought it home horn would go off by itself had to pull the fuses out to get it to stop and now recently when trying to accelerate the RPM will go to 5000 at a speed of 40 mph and won't shift and it will cost me a fortune to get it diagnosed and repaired
- San Antonio, TX, USA
Takata recall car shuts down when jarred or quick stop. Also gas pedal sometimes lags for power.
- Olivet, MI, USA
I've had electrical problem ever since I bought this car the horn goes off randomly the fob doesn't work any of the locks and sometimes won't start my car transmission jumps gears heater vent makes weird noise basically this car has so many electrical problems it drains my battery every other day I really can't pin point because it has different issues I'm afraid to go anywhere because I never know if it will start back up that's another thing it shuts off as if I turned the key off as I'm driving or come to a stop took it in spent
- Pevely, MO, USA
- Massapequa, NY, USA