10.0
really awful- Crashes / Fires:
- 3 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,864 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Dodge Journey. While driving 40 mph, the vehicle stalled. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ignition switch needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
- Greenbury, TX, USA
The contact owns a 2010 Dodge Journey. When the vehicle was started, it made a clicking noise but failed to start right away. There was no warning indicator illuminated. The contact stated that it took multiple attempts to start the vehicle most of the time. The failure recurred several times. The vehicle was taken to an independent mechanic who diagnosed and replaced the starter. The failure recurred. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 82,000.... updated 08/23/16
- Glenolden, PA, USA
Horn/alarm goes off while I'm driving or while car is parked in drive way
- Clearwater, FL, USA
The horn/alarm will sound randomly and for no apparent reason, often going down the road or in the middle of the night. The keyfob will lodge in and the entire electrical system is "dead". replaced battery thinking it was battery issue. Entire electrical system is "dead" every few days. There is a strange drag/click sound when turning wheel. Many other electrical issues that are bizarre and completely random. At times you have to start, kill, restart engine and finally will go in gear. I keep checking for recalls as this appears, through multiple posts I have read, to be an issue with this year model. I can't afford to keep taking to dealerships for issues that clearly are related to the manufacturing of the vehicle.
- Houston, TX, USA
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle provided false warning indicators and stopped abruptly occasionally. The failure mileage was 108,732.
- Detroit, MI, USA
When I turned off the engine and removed the key and stepped outside the vehicle I noticed the engine was still running. Engine continued to run for 45 minutes to an hour. When I reentered vehicle to try the key again it would not shut off and was unable to shift the gear lever. The vehicle was at a clients location so I drove it home and parked it in the driveway where it continued to run for about an hour when I removed the key. I had the vehicle towed to premier of cape cod the only Dodge dealer on cape cod. I was told it was an electronic computer module. To replace the module with 2 new keys the cost would be $1,038 installed. I submitted a safety claim with the Chrysler/Dodge regional office and was denied. I was offered a year of free oil changes and no reimbursement as vehicle warranty was over. The vehicle was a 2010 with 74,470 miles. My concern is that this could very well been a safety issue as vehicle kept running and could not be secured. It seems to me that this should have been issued a recall as upon investigating further this model and year had a history of this issue. A $1,038 repair for a computer module is not your average issue/repair.
- East Harwich, MA, USA
Headlight on passenger side does not work on high or low beams. It started not coming on the next morning after they where working fine 6 hours earlier and I've had everything checked and can't seem to find nothing wrong except them not working. I even replace the bulbs and they still didn't work and nothing was wrong with the old bulbs though the mechanic did not find nothing wrong I think it's the plug-in that you plug the light into.
- Shelbyville, TN, USA
Recall R03/NHTSA 14V-373: My dealer can not make this repair as it claims insufficient parts and a large back log of cars needing this recall. The dealer claims it receives repair kits on a 1 for 1 basis, getting only a few kits at a time. I have attempted this recall repair three times, each time being turned away due to no kit on hand. The vehicle has had a number of ignition module failures while driving, and a previous recall kit (L25) was installed.
- Bardstown, KY, USA
1st complaint : when starting the car, wipers go on and wont shut off, and signals stop working, 2nd complaint: Driving home from work car, starts to shutter when aproaching stop sign then car completely shut off on its own, took me 20 minutes to get it started again
- Bronx, NY, USA
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact was placed on a waiting list and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not availalbe.
- South Bend, IN, USA
I filled one of thess yesterday I never mist a payment call the bank to let know what was going on with it the next day they took the car so I called them they said if they donot here from someone in 10 days going to sell it its grow financial at 1-800-839 -6328 thay treding as a repo iam not late on payments
- Lecanto, FL, USA
Driving down the road car stop running horn start blowing at any time sometimes cannot get in the car locks wont work gas padel sick wide open when driving I called the bank to let them know on the 31st of may today they tock the car never mist a payment what do I
- Lecanto, FL, USA
The contact owns a 2010 Dodge Journey. The contact stated that after the vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system), the vehicle failed to start as the instrument panel illuminated. In addition, the contact stated that the horn and the radio operated independently. The failure recurred two times. The vehicle was taken back to the dealer where it was diagnosed that the that the tipm failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
- Paducah, KY, USA
I was driving on highway 29 going to columbia md in a heavy rainstorm and my electric system in my truck shut off, I could see because the everything that needed power just stopped working in the middle of the highway. The car was still running but the computer system had shut off and I had a car full of kids. This scared us so bad, luckily I was able to ease to the side of the road where I turned that car off and back on to check if the electric system would come on. It did but as we got off the exit it cut off again.
- Columbia, MD, USA
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Buckeye, AZ, USA
Bought 2010 Dodge Journey (used) from tom wood Ford dealership. I have made 3 payments. The vehicle would not start leaving me stranded in a parking lot. I tried to jump it without success. When I turned the key to jump it, white smoke came from the engine compartment and there was a strong odor of melting plastic. I grabbed my kid and belongings and fled the vehicle. I had it towed to shop. They replaced the battery and sent me on my way. The next day it started rough. I drove it approximately 2 miles to a gas station. It would not restart. Had it towed back to shop for further evaluation. All lights, radio, power windows, etc. Are functioning, starter makes clicking sound, alternator checked out ok, new battery installed, but it will not start. Mileage is 81,759.
- Greenfield, IN, USA
Windows and locks open and close after car has been turned off and locked.
- Jacksonville, FL, USA
The horn beeps randomly. It seems to happen more right before a thunderstorm hits or when a storm is in the area. Also the car sometimes won't start. The starting problem has been an on going problem since the first year of owner ship. I'm the original owner and have had the car in for all of the recalls including the fob replacement. I feel this car is a lemon and wish I had never purchased it. My Plymouth Voyager was a very dependable car and I was expecting the same from the Journey but that has not been the case with this car.
- Rockville, MD, USA
The painic alarm goes off on its own day or night only way to stop it unhook the batter what do I
- Lecanto, FL, USA
- Semmes, AL, USA