After getting off from a long day at work. Leaving the parking lot on the second floor from work I was coming down the ramp when I lost complete control of the vehicle. The vehicle completely shut down on me leaving me to floor the break to stop the vehicle almost causing me to crash into the curb. All service lights come up on dash board windshield wipers started going on and the car completely shut off worst thing is after doing research about my vehicle is that it's been a common problem with all Chrysler, Jeep, Dodge vehicles. Repairs for this is about 1,200$ something customers are subject to pay due to not being covered under warranty. Chrysler needs to address this issue for their customers safety!!!!

- Las Vegas , NV, USA

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start without warning. The vehicle was taken to a dealer where it was diagnosed that the starter range switch wires needed to be replaced. The vehicle was repaired. However, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 27,000.

- Inwood, NY, USA

While driving at 60 mph on interstate highway, all electrical systems shut down. Radio & ac went off, windows would not open, blinkers did not work. Took to dealership & was told a new battery was needed. Replaced battery & same incident occurred a week later. Called dealership. Was told to bring back in. Spouse gained access to battery (front left wheel must be removed to do this) and made sure wires were connected. Electrical failure did not happen again until November 22. Again while driving at 60+ mph on interstate highway, radio flickered a few times before completely shutting off, wipers did not work (rainy day), door locks, door windows, blinkers all failed to work. Made it to a parking lot where vehicle "chugged" into parking space (like a manual transmission car in 3rd or 4th gear would "chug" if you went slow). Called dealership who said to bring vehicle in for a diagnostics test. Was told every diagnostics test was run & after 2 days in the service department, nothing could be found.

- Ankeny, IA, USA

While driving the electrical in the car just shut off, no lights, wipers, radio nothing. Pulled over waited for about 15 min and electrical returned. I have had nothing but issues with this car from brakes to electrical. This issue happens at lease three times a month just awful and needs to be addressed.

- Peoria, IL, USA

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle restarted after repeated attempts and being shifted into neutral. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.

- Brownsville, TX, USA

My 2010 car will not start sometimes, this happened in 2011 my fiancee is on his way to Alabama he stopped at the rest stop and turned off the engine, when he tried to turned on the engine it will not start for several hours he was trying, finally it started he took it to Dodge dealer in Alabama and they replaced the module for free. Once in a while the car will not start then when we wait for an hour it will start it. I always take it to darcars dealer for them to check it but since the car will start they told me there is no problem Nov.4 my fiancee was in the mall he when went back to the car the car won't start he called triple a and towed the car to the dealership. Darcars of rockville first said it was the module they replaced it on the 5th of Nov.then called me again they said it was the harness they replaced the harness. Last night they called me around 6pm and told me maybe the computer module they are waiting for tech support to call them about the problem 3 days and still can not figure out what is wrong with the car.

- Washington, DC, USA

The horn started randomly honking. It would go on for 30 seconds to a minute, blaring like someone was honking it with no distinct pattern. This happened when the car was turned off, no one was near it, the key fob was in the house. At one time it sounded like the alarm horn, with no lights flashing, but the car we unlocked and disarmed. This went on all night from about 7pm to 7am. Took it to the dealership for this and other issues. They had it for a week and the issue would not duplicate for them. This morning, a week and a half later, I went to start the car. Turned the key, nothing happened. Turned back to off position and tried again. This time it started. We had the whole ignition module replaced several months ago when the car left me stranded, alarm going off constantly, but I couldn't unlock the car. It was not the key batteries. I used the accessory key to open the door, and removed the horn fuse so it could be towed. Not covered under warranty equals over $700 in repairs and a lost day of work. Now I'm inclined to think that the new switch may be defective as well.

- Stafford, VA, USA

First our brakes were grinding and had to replace rotors and brakes, next the oil pan leaked, next full battery replacement and now overrated engine and coolant pouring out the bottom!!! no one will help us this car is a lemon and they should be recalled. I have to small children that depend on me having a car. Dodge should be ashamed!!!

- Manteca , CA, USA

My husband and I purchased a 2010 Dodge Journey SE VIN#[xxx] in year 2010 in Canada, in 2013 we imported it into us and we are living in Michigan. During the five-year ownership, this vehicle has been causing safety problem many times, the issue is sudden lost of electric power for turning signal, wiper motor power, radio and all dashboard light, except the engine running. The first time of such incident happened within 1 year of ownership while we were at turning signal, the vehicle lost turning signal caused confusion to the vehicle behind and almost caused an accident, and since then every few months or so this incident happens, the dealer did multiple repair to it, but never really solved the problem. Many times the dealers could not replicate the issue we report. I recently experienced twice of such incidents, one was during raining day and the wiper lost power I could not see ahead and had to stop on road, the most resent was yesterday I lost ventilation to the window and could not see through the window due to moisture on window. I video taped these two incidents and would like to forward to you if I can find a way to attach to this complain letter. This is very serious safety issue can cause fatal accidents, we need your help to force manufacture to admit the issue and address the issue immediately before fatal accident happens. Thank you! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Canton, MI, USA

Vehicle was running and suddenly lost all electrical power. Car was moved to shoulder of roadway and I turned the engine off. The engine didn't want to restart. When engine did restart car ran normal for about 1 month. This has happened about 5 times from 6/13 to 10/14. Dealer can not find the problem. Ignition is not on recall list for this particular VIN. I had dealer replace ignition on 10/14 and had to purchase two additional keys because the old keys could not be programmed to the new ignition switch.

- Owensboro, KY, USA

On March 6, 2014 I drove off the lot of eastchester Chrysler Jeep Dodge llc #1352682 located on 4007 boston road bronx, NY. We enjoy driving our 2010 Journey until October 19th 14 @ 5pm on the I 95 driving 55 mph the vehicle started to stall leaving me at the entrance of exit 15 with on coming traffic driving 50-55 mph exiting. I had a 2 yr old and 13 yr old in vehicle and was sitting on highway for 2 hours waiting for tow truck. The car wouldn't start or go into gear. On Wednesday, October 22, 2014 it was towed for the second time to eastchester Chrysler Jeep Dodge and on the 23, I was advised by the service department and informed that the two recalls were done (L25 and K37) on March 15, 2014 but the vehicle was in my possession on March 6, 2014. Upon returning to the sales office I was informed that because of the backlog in paperwork there is a discrepancy in dates of when the work was completed. A salesperson advised me the tipm and battery need to be replaced and the cost is $1153 plus tax. October 24, 2014 a recall for (P54) was put into effect. Why an I being held responsible to pay for parts and labor for a part being recalled.

- Bronx, NY, USA

The contact owns a 2010 Dodge Journey. While driving approximately 25 mph, the vehicle shut off without warning. After several attempts, the vehicle restarted but shut off again after the contact drove a few feet. The failure recurred multiple times. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Forest Park, GA, USA

My first complaint is that if my husband or myself accidentally hit the ignition switch while the car is in motion the car will shut off. In addition if this happens before we start driving the car will shut off and the dash board, the center console and the ac will all shut off. I have informed Dodge of this problem twice and have not gotten any correspondence in return. During the second call I was informed that if I did not have a recall notice sent to me that my car is not apart of any active recalls and therefore they cannot do anything for me. Secondly, just recently on 10/16/2014 while I was trying to take my 7 year old son to the er, my car would not start. I thought it could be the battery, but the lights and everything else was working. After several attempts and after me tapping the ignition switch the car finally started. Everything in the car comes on however, the car makes a clicking noise and does nothing else. A week later it did the same exact thing on 10/22/14. I looked online and all behold there are several complaints going back to 2009 there are also youtube videos. My question is why is Dodge not being held responsible for there negligence, clearly there is a known issue. What tragedy has to happen before Dodge does something to resolves these issues for their customers. I would also like to add that the Dodge Journey is by far the worst car that Dodge has ever produced!

- West Sacramento, CA, USA

My first complaint is that if my husband or myself accidentally hit the ignition switch while the car is in motion the car will shut off. In addition if this happens before we start driving the car will shut off and the dash board, the center console and the ac will all shut off. I have informed Dodge of this problem twice and have not gotten any correspondance in return. During the second call I was informed that if I did not have a recall notice sent to me that my car is not apart of any active recalls and therefore they cannot do anything for me. Secondally, just recently on 10/16/2014 while I was trying to take my 7 year old son to the er, my car would not start. I thought it could be the battery, but the lights and everything else was working. After several attempts and after me tapping the ignition switch the car finally started. Everything in the car comes on however, the car makes a clicking noise and does nothing else. A week later it did the same exact thing on 10/22/14. I looked online and all behold there are several complaints going back to 2009 there are also youtube videos. My question is why is Dodge not being held responsible for there negligence, cleary there is a known issue. What tragedy has to happen before Dodge does something to resolves these issues for their customers. I would also like to add that the Dodge Journey is by far the worst car that Dodge has ever produced!

- West Sacramento, CA, USA

Continuous brake failure due to premature brake wear and rotor wear. Caused failure with brakes resulting in going through intersection narrowly missing another car. Brakes failed and repaired at my cost 3/25/12 at 48452 miles brakes failed and repaired at my cost 7/16/13 at 67356 miles brakes failed and repaired at my cost 10/17/14 at 82951 miles key ignition replaced due to recall in 2012 and the vehicle still loses power with gauges and lights.

- Burkburnett, TX, USA

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start on the first attempt. The contact also stated that the vehicle stalled. The contact stated that NHTSA campaign number: 14V373000 (electrical system) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part was not available for the remedy. The vehicle was not repaired. The failure mileage was 92,000.

- Riverside , CA, USA

The contact owns a 2010 Dodge Journey. The contact stated that while driving at approximately 25 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where the battery was replaced but the failure recurred. The contact received notification of NHTSA campaign id number: 14V373000 (electrical system) however, the part was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Forest Park , GA, USA

On my way home from work this evening I have never been so afraid, my car cut off at ever stop sign, I am a single lady have to work evenings this is terrible, I was told the dealer who will be fixing my car the recall parts are not in, please help.

- Forest Park, GA, USA

On numerous occasions, my 2010 Dodge Journey looses wipers, radio, air conditioning, heat lights and on two occasions the motor shuts off. Both times on an interstate highway. Very scary! I had all my grandchildren with me on one occasion. My dealership told me to jiggle the key to make it stop. That was there "easy fix".

- Medora, IL, USA

When leaving work last evening, I drove 2 blocks and my car stalled, I went to turn on the hazard lights and the did not come on and the radio stopped working so I hurried took the out the key to restart, as I drove 10 blocks it cut off again I can fell it losing power when it happened so as I'm driving fells like a something is not working because it sluggish but driving, I also noticed the idle does not hit the 2 and it moving to the 1 when sluggish, making note that I have gone to Nissan of southlake morrow Georgia to report my problem including the key remote not working so I cannot use the alarm or lock my doors every time asking for help even though they gave me a warranty they blew me off as a crazy customer, also when I went to landmark Dodge the could not find anything wrong.

- Forst Park, GA, USA