10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
68,150 miles

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« Read the previous 20 complaints

problem #141

Dec 242019

Journey

  • 1,300 miles
Horn blew intermittently at first when shutting doors, and occasionally for no reason. Windows would go down part way when doors were shut. Ignition would sometimes just click click when key is turned, wipers would move when not engaged to be on. Battery would go complexly dead for no reason and then be ok for a month or two and then do it again. Had to disconnect the horn a few years ago as it would not stop going off. Has been in to kayer Chrysler, Dodge service several times and they could not find issue. They just called and said they founsd. Short in the main electrical component and it will cost $1100plus for part and up to $200 to install. We have had these issues since we bought it. Oh yeh heat and air on passenger side quit working a few winters ago, and the doors fill with water in every rain storm. Park on a hill after a rain and doors will drain for hours. We have friends that have bought Journeys and say they have no problems really. Can't believe there S not a recall for such a mess. Oh yes and occasionally it will not shift all gears and I need to pull ver on highway, turn off ignition and restart and it usually works. Wish I weren't retired on limited income, I would get rid of it before I get killed. Iyt only has 1000,000 miles. Hopefully it matures soon,1

- Watertown, WI, USA

problem #140

Feb 012019

Journey

  • 120,000 miles
First major problem is car starts when it feels like it, had to replace starter ($520) in the first week that I owned the vehicle after getting a jump several times I purchased I jump kit ($125)in case it wouldnt start and there were no other cars around then the jump kit wouldnt even work. So I had to have the car towed ($130) and the starter replaced. If I shut the car off and try to start it again 10 mins later it wont start but if you wait about an hour, it will start. This still happens after having the starter replaced so I have to keep the car running or risk being stranded for an hour or so. Second problem, about a month after buying the vehicle I was on the highway and was using the cruise control, was going down a hill and the rpms went all the way up into the red and high as it could then went down to zero and the engine completly stalled while on the highway. Since then I haven't used the cruise control. Thirdly, the passanger side has zero heat. The defroster, the heat vents on the dash and the heat vents at the feet all blow out cold air. Fourth problem, the horn would honk randomly, while driving or parked. 5th problem the key fob does what it wants when it wants. Came out of the mall and my alarm was going off (just the lights I had to remove the horn fuses because of the honking issue) and could not turn the alarm off or unlock the doors with the fob, had to use the actual key from inside the fob to get in the car and then start it, shut if off then I was able to shut off the alarm. 6th problem the car will randomly unlock when I'm not even holding the key fob and the front windows will roll down half way. This car has been nothing but issues since I bought it Dodge needs to have a recall for this vehicle there are so many safety issues! bought this car because I wanted a safe vehicle for my family and this car had been anything but!

- Phoenix, NY, USA

problem #139

Oct 012019

Journey

  • 130,000 miles
Car randomly will not crank wait a while then finally starts seems to happen more if the car has been off for a short period vs a longer period. I have replaced neutral safety switch, ground cable, tipm, ECM, key fob still no crank randomly

- Marion, IA, USA

problem #138

Apr 012015

Journey

  • miles
The contact owns a 2010 Dodge Journey. In 2015, while driving 65 mph, the vehicle stalled without warning. The contact managed to pull into a fuel station where the vehicle restarted after a few minutes. The vehicle was taken to an independent mechanic, but the technician was unable to duplicate the failure. The contact called an unknown dealer in san juan capistrano, ca and was informed that there was no recall. The failure recurred in 2016 and the vehicle shut off while pulling into the driveway. The dealer was not made aware of the failure. In 2017, the vehicle took several attempts to start. The failure recurred in 2018 and the remote start key did not work. The vehicle was taken to an unknown dealer in tucson, Arizona where the remote start key was replaced. Most recently, after pumping fuel at the fuel station, the vehicle did not start. The contact waited a few minutes and the vehicle restarted. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Vail, AZ, USA

problem #137

Jun 122019

Journey

  • 105,000 miles
The vehicle turns off while driving even on the highway. Very dangerous other vehicles have a recall on this issue just not my VIN. The engine has had a knock on it even after being serviced.

- Kennewick, WA, USA

problem #136

Sep 232019

Journey

  • 115,000 miles
The 2010 Dodge Journey will randomly start honking, even when driving or sitting in traffic. It may be a long honk or several short beeps. After parking it will not start, there is power going to the vehicle, it just won't start. Have had battery changed, starter checked and alternator checked...all in good condition. It seems to have the mechanics stumped as to what to do in order to correct these problems. It has been ongoing for some time now, and after researching other 2010 Dodge Journey problems, it seems that this issue with honking and not starting is a huge issue. There are videos all over youtube and comments in car forums talking about the same problems and Dodge mechanics have no clue as to what to do, while the Dodge company simply does not care that these cars not as reliable as they should be.

- Hustonville, KY, USA

problem #135

Sep 152019

Journey

  • 120,000 miles
The contact owns a 2010 Dodge Journey. When the contact powered off the vehicle, the engine continued to run. The contact had to undo the battery cable to turn off the engine. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

- Rossville, GA, USA

problem #134

Aug 042019

Journey

  • miles
The vehicle continuously stalls while I'm driving. I have not driven on the highway because it's a major safety issue. The horn goes off crazily sometimes while parked. And, recently while driving locally in my neighborhood the car over heated. The engine light comes on off, and sometimes I have to wait a while before I can get the car to start. I have brought it to a private mechanic on numerous occasions and he's unsure of what's going on and questions recall. I have spent thousands of dollars and it's been a frustrating Journey with this Journey.

- Cambridge, MA, USA

problem #133

Aug 082018

Journey

  • 100,000 miles
The contact owns a 2010 Dodge Journey. While driving 25 mph, the vehicle stalled and the check engine warning indicator illuminated. When the vehicle was turned off and restarted, it resumed normal operation. The contact stated that the failure recurred multiple times. The vehicle was taken multiple times to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. In addition, two weeks prior to the failure, the horn was beeping independently while the vehicle was parked. The contact also stated that the vehicle was overheating. The dealer was not contacted. The manufacturer was notified and stated that the VIN was not included in a recall. The vehicle was currently at an independent mechanic, but was not diagnosed or repaired. The approximate failure mileage was 100,000. The VIN was not available.

- Cambridge, MA, USA

problem #132

Jun 202019

Journey

  • 90,000 miles
Intermittent problems with the car starting, lights will flicker and car will make clicking noise after the initial flicker. The car could take anywhere from a few minutes to 1 or 2 hours to start. While driving the car will start to shake and then shut off when slowing down or coming to a stop (red light or stop sign). The car sometimes won't start up or will immediately shut off again while in the middle of a city street. This is a safety hazard because we have toddler and soon to be newborn who will almost always be in the car.

- San Diego, CA, USA

problem #131

May 012018

Journey

  • 88,000 miles
Air bag light is on car electrical system malfunctions engine starts when it wants to. I've already replaced the battery and starter

- Duarte, CA, USA

problem #130

May 112019

Journey

  • 80,000 miles
Vehicle randomly will not start. Brakes go stiff. All lights radio etc works, car just refuses to start (it is not even attempting to start) after a few hours car will start

- Rochester, NY, USA

problem #129

Apr 152019

Journey

  • miles
This vehicle has had multiple issues. Starter sounds like it's sticking at start of engine this has always been a problem since we got the vehicle. In 2018 I had to replace the battery and the alternator because the car would shut off while driving, at one point with my 5yr old daughter exiting the freeway(a very scary and extremely unsafe experience) replaced water pump and top front hose after I found puddle of fluid from coolant tank. Other work done, replaced cv joints, loud clicking when sharp turns were made and shocks and struts replaced. Then all of a sudden the car shuts off while driving as it did before alternator was fixed. Now I'm experiencing more electrical issues lights turning on and off on their own, ac will blow air some times and other times no air at all. The traction light comes on and car will not go over 20-30 mph. Gas will not rev up. Going to get car towed to the mechanic today to diagnose. Seems to be a lot of people experiencing similar issues with this vehicle model. Something needs to be done, will be calling Chrysler and Dodge dealership.

- Gilbert, AZ, USA

problem #128

Apr 162019

Journey

  • 98,000 miles
I have had intermittent starting problems, I put the fob in, turn the key, the dash lights come on, there is a click, but it will not turn over. I can wait from a few minutes to a couple of days before it works again. There is no set pattern and we have had everything checked. It left us in parking lots at work before while it wont start, causing us to be late picking kids up from school and even at the store. Looking online many people are having the same problem. If there is this many out there why is there not something being done about it?

- Hollansburg, OH, USA

problem #127

Jan 012019

Journey

  • 110,000 miles
The contact owns a 2010 Dodge Journey. While driving various speeds, the engine seized. The contact was able to restart the vehicle. There were no warning indicators illuminated. Charles capper Ford Inc (409 N highland St, williamsburg, ia 52361, (319) 668-1910) diagnosed the vehicle, but could not locate a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.

- Williamsburg, IA, USA

problem #126

Dec 272018

Journey

  • 98,330 miles
When we drive through the intersection of the city, the car's engine stalled twice suddenly and the steer wheel can not work. It is very dangerous and may cause traffic accident.

- West Lafayette, IN, USA

problem #125

Dec 272018

Journey

  • 98,330 miles
Today when we drive on the intersection of street in a city, the car's engine stalled twice and the steel wheel can not work. It is very dangerous and may cause traffic accident.

- West Lafayette, IN, USA

problem #124

Feb 012019

Journey

  • 140,000 miles
Driving along and cut off. No breaks and no steering with my children in the vehicle on the interstate. This issue happened on more than two occasions.

- Saint Petersburg, FL, USA

problem #123

Mar 182018

Journey

  • 100,000 miles
The contact owns a 2010 Dodge Journey. While driving at low speeds, the vehicle stalled and the traction control warning indicator illuminated. The contact was able to coast the vehicle to the side of the road and powered off the engine. Once it was restarted, the vehicle was able to drive normally. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 100,000.

- Gloucester, VA, USA

problem #122

Jan 222019

Journey

  • 144,000 miles
The contact owns a 2010 Dodge Journey. While driving various speeds, the vehicle stalled without warning. The failure recurred three times. The vehicle was able to restart each time. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The dealer was not contacted. The approximate failure mileage was 144,000.

- Columbus, IN, USA

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