10.0
really awful- Crashes / Fires:
- 3 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 68,150 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that while at a stop light, the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact stated that the failures had been intermittent for the past two years. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
- North Hollywood, CA, USA
The contact owns a 2010 Dodge Journey. The contact stated that when he started the vehicle, the speed odometer was flickering. The contact stated that the interior of the vehicle had an unusual burning odor. The contact stated that he drove the vehicle to a safe spot and opened the hood of the vehicle. The contact stated that when he opened the hood some parts in the engine were melted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- Springfield, MO, USA
While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait for the fire department to come. I tried to put it out myself but the fire was too great and I was afraid it would explode. My check engine light was on but I was told it was for an old misfire. I haven-??t not had any issues with my vehicle, I drive it to work everyday. Vehicle has not been inspected by insurance as I do not currently have active insurance on vehicle. Chrysler customer service states because vehicle is 13 years old they are not liable. No dodge dealership will look at vehicle because it will be difficult to find issue alas the vehicle is totaled. There is a recall R32 starting in 2011 for this model. My engine although made in 2010 is the same engine in the recall. 2.4 liter 4 cylinder.
- Ferndale, MI, USA
There is a lighting bolt that repeatedly pops up on dashboard and the car cuts off immediately in mid drive !! I have been to the dealership spent $3200 plus and it just keeps coming back on. Also all the lights flicker on and off while driving or when you hit the turning signals this is ridiculous!! It-€™s 2022, these issues should had been recalled !!! This is horrible and unsafe especially when driving with children!
- Camden , NJ, USA
Drove to the park, parked the car. Went for a walk, came back 20 minutes later, car would not start. Turn the key, no sound, all dash light come one, car will not crank, no sound at all. towed the car to my house, and charged battery for a full day. Car same issue, will not crank, no noise. I turn the key to on, press on the brake and move to neutral, and car still no start. I use the remote starter, and car just clicks a few times and does not start. Basically turning the key to start, lights come on as usual, then no noise no crank no start. this is third day of trying to start this car, never had issues with it for over a year, and never with starting car. No warnings at all, no lights on to show anything bad before this, and no warning after it happened, scanner show no faulty codes detected. From the park waited to be towed and got home after 10 PM, safety, it got dark, it rained and unreliable to just not start.
- Rochester Hills, MI, USA
Vehicle loses power while driving. Sometimes it will not start being stranded with kids as this vehicle was produced as a family car. Had battery, alternator, starter replaced. Have read numerous reports from google about vehicle not starting due to safety security features, problems with the fuse box, needing a yellow wire grounded that is located under the hood, and so on. If this is a know issue with these vehicles for over 10yrs why has it not been recalled to be fixed. As I drive the vehicle on the freeway with MY KIDS in it endaragering our lives and the many others who are on the road with me and the countless other dodge journey drivers. FIX THIS ISSUE. MAKE DODGE ACCOUNTABLE FOR THEIR MISTAKE AS THEY KNOW WHAT THEY DID.
- Henderson, NV, USA
The contact owns a 2010 Dodge Journey. The contact stated while the vehicle was stationary, there was a knocking sound coming from the engine. There was no warning light illuminated. The vehicle was towed to carlock Chrysler Dodge Jeep Ram of tuscaloosa (550 skyland blvd E, tuscaloosa, al 35405, (205)759-4421) but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 249,712.
- Greensboro, AL, USA
Me entere de la retirada en septiembre del 2020 Y programe una cita en auto grupo 65 de sanjuan puerto rico en octubre 2020 con el seor luis bermudez quedaron en llamar cuando las piesas llegaran me comunique mas de 30 ocasiones Y hasta hoy nunca llamaron la guagua dao el modulo de encendido Y la llave no tuve mas opcion de comprar las piezas yo ya que estaba apie Y la necesitava deseo un reembolso por las piesaz Y mano de obra el retiro ES R03
- Sanjuan, PR, USA
The contact owns a 2010 Dodge Journey. The contact stated while driving 30 mph, the vehicle shut-off without warning. The contact steered the vehicle off the main road and shifted the gear shifter into park to restart the vehicle. The vehicle was taken to atlantic Dodge Chrysler Jeep (2330 us 1 saint augustine, fl 32086, (904)797-4383) however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 86,000.
- Saint Augustine, FL, USA
The contact owns a 2010 Dodge Journey. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would not properly accelerate before eventually stalling. After restarting the vehicle, the vehicle operated as normal however, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not yet contacted. The VIN was not available. The failure mileage was 68,700.
- Parma, OH, USA
While driving car just turns off for no reason. When pushing the remote start button window roll down. Heated seats will not come on but for a second or two. This has happened several times.
- Belleville, MI, USA
Vehicle keeps randomly stalling while driving. Vehicle will shut off and I have to turn the ignition off completely then let it sit to restart. Sometimes I have to put vehicle in neutral to get it to start. Had battery, fuel, spark plugs, alternator checked and they are working fine. Random lights keep flickering on the dash. This must be an electrical issue. Please issue a recall!!!! several other owners with the same make and model have complained about the exact same issue.
- West Hempstead, NY, USA
On 06/05 car would not start at big lots store thought battery had died and started immediately after getting jumped which happens often if leaving a light on or door slightly ajar so went to walmart next and left car running to make sure would not need to get jumped afterwards and when I came out of store car was no longer running. A walmart associate came out to jump car for me and after car started it went dead again after a few seconds of started. I went inside and bought a battery in case I needed a new battery however it turned out to not be the case after being at walmart for 3 hours trying to get car to stay on long enough to get out of parking lot I was able to get it home for it to shut off again. I tested it out the following day and only made it to the end if the block and it shut off on me again. I stayed at the end of the street for an hour until my husband was able to get it going long enough to get it back home and has remained there until I get this issue solved. My husband has learned online that lots of other people with the same vehicle have this same issue with this vehicle where one day they can drive around fine and the next the vehicle shuts off as if the battery is dead.
- Elkhart, IN, USA
Hot oil light car was moving the hot oil light came on car would start for two hours in parking lot power train module had to be replace.
- Novi, MI, USA
I was driving down the highway and my car stalled completely. I had to coast to the side of the highway and try to restart my car. Also, have issues with battery being drained of all power, had to replace battery. My horn randomly beeps whether driving or not. Alarm system will sound all hours of night, had to pull fuse. Since then the hazard lights randomly blink off and on. The day after the engine stalled on me, now have a check engine light on and code is throwing out its the erg valve system and gasket... these are big issues and need to be repaired. I'm not happy with these issues and Dodge needs to do something about it.
- Kemp, TX, USA
The car engine stalls without warning, power steering locks up and brakes lock up causing all passengers to become a "sitting duck" prone to incoming impacts!
- San Diego, CA, USA
Driving down the road my car shut off on its own. I had to put the car in neutral to get it started again. This is not the first time it happens frequently. I found out that a recall on the ignition switch module had been repaired but it is still hepening so I feel the recall needs to be reopened. If it goes unfixed I fear it will cause a serious accident.
- Everett, WA, USA
My wife was driving the car and it shut off while driving. The engine and electric system shut off and she could not use the brakes. She had to coast to a parking lot and then it started up again. We have taken it into a mechanic and there is no information on the computer regarding what happened. He cannot diagnose the problem.
- Excelsior, MN, USA
Vehicle randomly shuts off when driving it transmission seems to have wiring sensor issue jerks randomly car repeatedly says needs oil change when it doesn't and there are no leaks
- Selkirk, NY, USA
- Twin Falls, ID, USA