10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Jul 012015

Journey

  • miles
The contact owns a 2010 Dodge Journey. While driving at an unknown speed, the headlights failed without warning. The contact replaced the bulbs, but the failure recurred shortly afterwards. After inspecting the vehicle, the contact noticed that the wires for the tag lights were melted. In addition, the contact mentioned that the side mirrors, doors, and all the lights were turning on and off independently and burning fumes was emitted into the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN and failure mileage were unknown.

- Parksley, VA, USA

problem #2

Jan 252016

Journey

  • 55,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that on several occasions, the turn signals failed to operate as intended. In addition, the windshield wipers activated independently. The contact also stated that the headlights remained on continuously after the vehicle was turned off. The vehicle was taken to the dealer to be diagnosed. The contact stated that the dealer reset the totally integrated power module, however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Cleburne, TX, USA

problem #1

Apr 152015

Journey

  • 86,000 miles
The contact owns a 2010 Dodge Journey. While driving at 45 mph, the high beam head lamps illuminated independently. In addition, the contact stated that the vehicle failed to start, the vehicle failed to unlock and the anti theft alarm activated independently. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 86,000. Parts distribution disconnect.

- Westville, FL, USA