10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 69,940 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving my vehicle on a long distance road trip, which I do quite often, the steering wheel began to vibrate as I was decreasing the speed from 65 miles per hour. I have since had my tires replaced and the TPMS on one of my wheels became corroded. The problem still persisted. I had my back brakes replaced, the problem still persisted. I had my wheels aligned, the problem still persisted. My mechanic is currently replacing the axle along with my front brakes. Hopefully, this fixes the problem. My daughter is in college and my family and I will be making 8 hour road trips often. I am financially obligated to this vehicle and need it to service my families needs. Dodge needs to ensure that their vehicles are safe and reliable.
- Brooklyn, NY, USA
The contact owns a 2010 Dodge Journey. While driving approximately 45 mph, the vehicle stalled and the steering ability seized without warning. The vehicle was merged to the side of the road and then it was driven to the contact's residence. The manufacturer was notified of the failure. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 64,000.
- Indianapolis, IN, USA
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start and the steering wheel started to shake excessively. The contact mentioned that the ESC and traction control lights illuminated on the instrument panel. Also, the contact mentioned that the shift lever became stuck in the park position. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,000.
- Bottleground, WA, USA
My steering started to vibrate excessively and then the brakes started to get hot, it sounded as if I was running over the bumps on the side of the road that warn drivers they are about to leave the road; however, I was no where close to them. They eventually stuck and began to smoke. I stopped the car and left it in a parking lot so that it would not burn to the ground if I decided to drive it. Both driver and passenger side rotor and caliber were changed and I am still having problems with the brakes sticking.
- Bardstown, KY, USA
Engine stalled while driving causing loss of power steering & power brakes. Diagnosis revealed that engine would stall if key was moved slightly. Could have caused a serious accident. Superstition springs Chrysler replaced the win module at a cost of $492.46. How many people have to die or be injured before the manufacturer accepts responsibility, initiates a recall and takes care of the problem at no cost to the vehicle owner?? I believe that Chrysler Corp should reimburse me for the cost of this repair.
- Mesa, AZ, USA
While driving into work this morning my horn began to go off on its on and randomly. Nothing I did would stop the horn from going off. I called both my dealer and Chrysler directly neither said they have heard of any issues regarding this. Some of the warning lights on my dash also came up and then went off. This seems to be a safety issue and I am concerned.
- Batavia, OH, USA
The contact owns a 2010 Dodge Journey. While driving approximately 35 mph, the steering wheel became difficult to maneuver without warning. The vehicle was taken to a dealer. The technician diagnosed that the power steering hose needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and stated that the VIN was not included in NHTSA campaign number: 10V475000 (steering). The failure mileage was 58,000. The VIN was not available.
- Latham, NY, USA
The contact owns a 2010 Dodge Journey. The contact stated that on two occasions the power steering hose detached from the crimped, which resulted in fluid leaking. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering hose needed to be replaced. The vehicle was repaired but the failure persisted. The VIN was not included in NHTSA campaign number: 10V475000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
- Schenectady, NY, USA
Just like many 2009 and 2010 Journey owners, I too have experienced the vehicle not turning over to start. It has happened approximately 2 dozen times in the past 2 months at random. Sometimes the vehicle will not start 3 times in one day and then the problem will not occur for another week. Once the key is in the ignition and I turn it, I have battery power, it simply will not push through to actually start the vehicle. This is very irritating and I have not been able to duplicate for the dealer so of course they will do nothing for me. I also have noticed that on the freeway, when getting above 60 the steering wheel feels shaking which is quite terrifying and then if I go to break, it feels very wobbly. Again, not something that I can reproduce at the dealer and therefore cannot be fixed. I loved my car for the first couple years I owned it, but lately it is not up to par and worries me to drive with my 2 kids in fear of the unpredictable steering issue or being stranded if it decides to not start at all.
- Waterford, MI, USA
I do not for the life of me understand why there has not been a recall issued for the 2010 Dodge Journey for the brake, tire, and rotor issue! I have had to replace the tires which were an arm and a leg because they are not a common tire/size, they wanted me to switch to a different tire size which then would affect the speedometer.. no way.. I have had to put 3 sets of rotors on the car and 2 sets of brakes, and going on 2nd set of tires.. you can't tell me there isn't an issue.. if I could get rid of the lemon I would but financially I am not in a position to. I have a friend with an identical car/color and we have the same story.. ridiculous! please help the owners of this lemon!
- Shippensburg, PA, USA
The contact owns a 2010 Dodge Journey. The contact stated that while driving various speeds, the power steering failed and all the instrument panel indicators illuminated. The dealer could not diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 78,103.
- Talleahassee, FL, USA
Rotors are warped causing a shaking, wobbling steering wheel when applying brakes. So far, 3 sets of rotors have been put on this vehicle (1 from factory and 2 follow on sets by dealer due to continual failure of rotors...) there are only 21000 miles on this Journey and it will soon need a 4th set of rotors. The persistence of rotor failure makes it hard to steer the car safely as the steering wheel shimmies violently when applying the brakes. The rotor failures are also causing unsafe, premature and uneven wear on the tires. In all, the 2010 Journey is unsafe to drive because of the consistent rotor failures. I do not know what do do.
- Cape Coral, FL, USA
Since we purchased our Dodge Journey it's been nothing but problems we own a 2010 Journey. We've had to replace brakes and rotors, steering makes a very loud noise when turning almost sounds like electricity and my vehicle is not the only one I witness the same problem with another persons car same Dodge Journey we always get our car the necessary oil changes and my engine makes a very funny noise even our mechanic was worried he told us that our car is still new that my engine has to be leaking because everytime we get our routine oil changes it seems like the car is low on oil. Also when I start driving away it loses speed and make a very ugly sound. This is by far the worst investment ever do not throw your money away on anything Dodge or Chrysler garbage expensive garbage then when you call them up they say they can't do anything about it. I think the government should be more strict on these kind of things this is our money here we pay taxes on these car more should be done to protect the consumer.
- Kissimmee, FL, USA
I have had my tires replace about every 25,000 miles the are wearing really bad on the inside I have had alignments done and there is no issue with the alignment I have spent over $1000 on tires not sure if it is caused by the brakes and rotors being bad. I've had them replaced twice also.
- Oakwood, TX, USA
Went to have my brakes inspected due to a screeching sound. The sound at 1st lasted about 2 weeks. By the time I made it to the brake shop it of course stopped. Upon inspection of the braking system we were told that in 3 more days the brakes would have went out. We do not drive hard or ever have to stop fast. My husband & I learned that the brake system has an known issue with the brake shop.. we were told the brakes will screech & then stop working if not fixed right away! that's very scary as we don not want to crash & kill someone or our selves. The brake system failed starting with the calipers & was rubbing in the pad causing extreme wear & is was said the manufactured brake are not made to stop a vehicle so heavy as ours. And for that reason we were told to file a complaint. I called Dodge & was told the warranty has expired & we would had to pay for it on our own. Also when we bought the Dodge in 2010 brand new the alignment was off & was pulling to the right. After having the alignment & brakes repaired for a second time in under 2years it is clearly an issue with the brake system. This time it will cost us $575 to repair just the brake system.. this needs to be recalled asap! before someone is hurt or killed!! and Dodge should own up to this issue! in addition the A/C has a loose connection & will stop blowing for no reason. And other issue to deal with in hot weather!
- Ocala, FL, USA
Twice today, my 2010 Dodge Journey shut off after making a right hand turn. The vehicle stopped accelerating and became difficult to turn. Luckily, I wasn't in busy traffic and no one was turning behind me. Otherwise, my kids and myself could have been seriously injured from an accident. I checked on-line to see if anyone else experienced the same problem and found numerous complaints about similar issues. I called Chrysler and they told me that my vehicle didn't qualify for any recalls of that nature. What if I was traveling on the highway with a semi-truck behind me?
- Hoffman Estates, IL, USA
The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the wheels vibrated violently. The contact mentioned that he replaced the tires and rotors himself in order to remedy the failure. The vehicle was then taken to the dealer however, the technician was unable to diagnosed the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not further repaired. The VIN was not available. The failure mileage was 37,000 and the current mileage was 61,605.
- Ft Lauderdale, FL, USA
The contact owns a 2010 Dodge Journey. The contact stated that while driving 60 mph, the steering wheel seized without warning. The contact was able to apply the brakes, but the vehicle coasted through oncoming traffic before stopping. The vehicle was taken to an authorized dealer, who diagnosed that the power steering hoses were defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure and current mileages were 10,000.
- Delta Junction, AK, USA
2010 Dodge Journey. 19600 km (12179 miles)when work done by dealer. Brake shudder and steering wheel shake. Dealer replaced warped front rotors under warranty. No further shudder or shaking to date.
- Mount Hope, Ontario, Canada, 00, USA
- Knoxville, TN, USA