10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 71,016 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Started the car to go to work and had no power steering. Took the car to the mechanic and had some broken lines replaced. Two days later while driving on a city street the power steering went out again. I lost control and almost landed in a ditch. Took back to the mechanic and the same lines but again.
- Waterloo, IA, USA
This is the second year in a row we have to replace the power steering lines. Last year the return line burst while driving. Now just yesterday ( 02/09/2021) a line burst again while driving.the vehicle only has this issue in the winter. It started to be almost impossible to steer. It felt like the power steering pump was locking up.
- Minot, ND, USA
Power steering return hose broke off causing no steering. Clock spring in steering wheel broke causing horn to go off by itself and air bag warning light to stay on.
- Crystal, MN, USA
This is the second time within three months this has happened. First time I was driving at 30 mph and was able to safely pull over. Second time. Driving and all the sudden lose power steering. A hose under car keeps bursting at the pinch clamp and losing all power steering fluid. This has happened twice this winter. Last night at start up with below freezing temps. Car started heard a noise like I ran over something ( car was in park) and lost all power steering fluid.
- Fillmore, IN, USA
When turning one day my horn honked by itself. I thought my hand slipped and accidentally honked the horn then a few days later while driving straight I heard it again. It honked twice by itself, causing the person in front of me to slam on their brakes and almost caused a crash. That same day I heard it while the vehicle was off. I was I side and my horn honked at least 15 times by itself. I knew it wasn't my keys because my key fob had been disconnected from my car.
- Rensselaer, IN, USA
2010 Dodge Journey. Consumer writes in regards to vehicle buy back program. The consumer stated the vehicle should be included in the buyback program for steering and axle failures.
- Jacksonville, FL, USA
The contact owns a 2010 Dodge Journey. While starting the vehicle there was a abnormal noise detected. The contact noticed power steering fluid was leaking. There were no warning lights illuminated. The vehicle was taken to billion auto - Chrysler Jeep Dodge Ram in sioux falls (5910 S louise ave, sioux falls, sd 57108 (605) 309-0970) where it was diagnosed the return power steering line ruptured. The vehicle was not repaired. The manufacturer was contacted who referred contact to NHTSA. The contact stated that the failure was similar to NHTSA campaign number 16V273000 (steering).the failure mileage was approximately 163,000. The VIN was not available.
- Sioux Falls, SD, USA
The contact owns a 2010 Dodge Journey. The contact stated that she had noticed the steering wheel would become difficult to operate without warning and also noticed fluid spots on her driveway. The contact took the vehicle to an independent mechanic who informed her that there had been a recall placed on the vehicle for a defective power steering return hose. The contact then called schlossmann Dodge city Chrysler Jeep Ram Fiat (19100 w capitol dr, brookfield, wi 53045) where it was informed that her vehicle was not included in NHTSA campaign number: 16V273000 (steering). The contact spoke with the manufacturer who gave her the same information; they then referred her to NHTSA. The vehicle had not been repaired. The failure mileage was approximately 140,000.
- Milwaukee, WI, USA
The contact owns a 2010 Dodge Journey. The contact stated when she attempted to start the vehicle, the power steering went completely out and pink fluid was released. The contact was able to drive the vehicle to a local mechanic to be repaired three times. The parts replaced were unknown; however the failure reoccurred. The contact referred the failure to NHTSA campaign number: 16V273000 (steering) and NHTSA campaign number: 10V475000 (steering). The vehicle was not taken to a dealer and the manufacturer was made aware of the failure. The failure mileage was 106,000.
- Croquet, MN, USA
Shortly after beginning to drive the car, the traction control light comes on, the steering tightens up and the brakes freeze up. This happens on completely dry roads. This happened 2 times within 1 mile of each time. The first time I almost went through an intersection because I couldn't get stopped, and the second time I almost rear ended a car. I had both of my children who are 7 and 10 in the vehicle. This is not the first time this issue has happened. It happened 6 months ago, and my mechanic said the code was a faulty tpm which was replaced. It then happened a month ago, and the most recent time which was last week. I've been researching this issue and it seems that the Dodge Journey has had this issue, among others. It seems as if this vehicle needs a complete recall. Somebody is going to end up seriously injured or dead. I still owe $10K on my vehicle and cannot afford to buy another and pay this loan. I need to get rid of this vehicle and Dodge needs to take responsibility.
- Rimersburg, PA, USA
The contact owns a 2010 Dodge Journey. While starting the vehicle, the steering hose burst without warning. The vehicle was taken to a repair shop where it was diagnosed that the steering hose needed to be replaced. The vehicle was repaired on 11/20/19. The manufacturer was contacted and referred the contact to NHTSA. The dealer was contacted. The contact stated that the failure was similar to NHTSA campaign number: 16V373000 (steering). The failure mileage was 121,988.
- Wisconsin Rapids, WI, USA
The power steering hose keeps ruptureing when you first start it
- Idaho Falls, ID, USA
As I was driving I tired to turn the wheel to go around a small curve on a city street and it wouldn't turn. I could feel the car staring to die. As I put the car in park to turn the ignition off the break pedal would not work. I was able to turn the car off and restart without any issues. Later my horn started honking on its own. And continues to honk randomly. Also the alarm randomly went off once yesterday. Today it has randomly honked all afternoon.
- Conway, AR, USA
Car will not start at times. Cant put it in gear at times. Eap light comes on without any issues. Seems all electrically issues must repair brake and turn signal lights every other month
- Palmerton, PA, USA
Uncontrollable constant horn honking while the vehicle is driving, while on or off, also key fob does not start or stop the noise. Been to the dealership non stop since getting the vehicle as well as a few other shops and no one has been able to completely fix the issue it has continued to return. Every trip to the dealer they have told me the vehicle is fine, erase any sensors that appear on the dash, and send me home until the problems continue to happen. Removed the fuse to silence the horn noise but has continued to drain the new battery. Have had no luck with the vehicle and now I cannot drive it because it keeps dying. There is a lot wrong with this vehicle.
- Waukegan, IL, USA
I started my 2010 Dodge Journey and was driving down the interstate. I began to go around a sharp curve and realized I had lost all power steering. This almost resulted in a crash into another vehicle and then almost a barricade. Thankfully I was able to somewhat gain control of the vehicle. My wife and 10 month old baby were also in the vehicle. I later learned that the power steering return line had ruptured. I would consider this a isolated incident and not a vehicle problem if there wasn't already a recall for other Dodge Journeys with the exact same problem.
- Anaconda, MT, USA
The contact owns a 2010 Dodge Journey. The contact stated that the horn malfunctioned and would sound at random. The vehicle was taken to autonation (3000 North lake parkway, columbus, ga 31909, (330) 238-3206) where it was diagnosed that a new steering system was needed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 119,000. The VIN was invalid.
- Columbus, GA, USA
Recall notice - #S08 - we never received a notice for this recall.
- Lake Villa, IL, USA
Loss of steering twice due to extremely cold weather. Return hose burst and lost power steering. Also power steering fluid leak. High pressure hose burst loss of steering again.
- Waterloo, IA, USA
- Waterloo, IA, USA