2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,834 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Apr 012022

Journey

  • miles
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.

- Bakersfield , CA, USA

problem #12

Jan 172019

Journey

  • miles
I have taken it gotten it fix so many times the light will stay off for a week then the check engine lights keep coming on saying the same thing over and over. Then it will add more things that is wrong. It will cut off while driving all the lights come on. I won't get on freeway scared it will just cut off

- Riverdale, GA, USA

problem #11

Dec 012019

Journey

  • 162,345 miles
Vehicle randomly shuts off when driving it transmission seems to have wiring sensor issue jerks randomly car repeatedly says needs oil change when it doesn't and there are no leaks

- Selkirk, NY, USA

problem #10

Aug 042019

Journey

  • miles
The vehicle continuously stalls while I'm driving. I have not driven on the highway because it's a major safety issue. The horn goes off crazily sometimes while parked. And, recently while driving locally in my neighborhood the car over heated. The engine light comes on off, and sometimes I have to wait a while before I can get the car to start. I have brought it to a private mechanic on numerous occasions and he's unsure of what's going on and questions recall. I have spent thousands of dollars and it's been a frustrating Journey with this Journey.

- Cambridge, MA, USA

problem #9

Feb 152018

Journey

  • 93,000 miles
The rear arms on the tire wheels bent in causing the tires to go completely wore down on the insides. It was hard to see because the middle and outside were fine. It cost $457 to repair the garage said this was common. I have therepair records I don't know hoe to send online. If the tires had blown it could have been really bad as I drive 80 miles round trip a day to work. Have'nt fixed brakes yet but the rotors are shaking when I hit the brakes

- Harrodsburg, KY, USA

problem #8

Jul 202016

Journey

  • 64,000 miles
My car almost caught a fire from the cigeratti lighter when I was charging my cell phone and also my horn go off on its on for a certain amount of time and the lights as well

- Palmbay, FL, USA

problem #7

Jun 232016

Journey

  • 80,500 miles
In June 2016 I took my car to bettehausen Dodge in tinley park, il. They did some repairs and since then the horn goes off by itself. The car can be parked with the motor off or you could be driving in traffic and the horn will blow. I took the car back to bettenhausen in August 2016 they did another computer update and the horn is still going off by itself. The horn was find until I took it to bettenhausen in June. Once they finished working on it they horn blows sporadically. Again in August 2016 I had my car towed to bettenhausen because the car broke down. Upon bettenhausen reviewing my car they stated it was the heater hose, a gasket and the anti freeze bottle had a hole in it. It cost me $582 for that repair. The service department also informed me that I needed front and rear motor mounts broken, front and rear struts blown out, front and rear brake pads and rotors warped and worn, right rear wheeling bearing excessive noise. These are major repairs and will cost major money. Why didn't bettenhausen inspect my car thoroughly in June when it was towed in" I think these things were wrong with the car in June but it was inspected by the service department. So I drove around for months with all this wrong with my vehicle. What if I couldn't stop, or a wheel fell off while I was driving the expressway" it was under warranty in June and now it is not and these are major safety hazzards.

- Chicago, IL, USA

problem #6

Jul 162015

Journey

  • 87,000 miles
Breaks have to be replaced at least every 2 months. My car continues to overheat and we have the thermostat 5 different times. We have to keep turning the key off and on til the car decides to start. I have contacted the people about this and they keep telling me that there is no recall for my VIN number. It needs to be added because it is obviously an issue with more than just my car. I will contact an attorney because now that it is out of warranty they tell me I will have to pay to have the issues resolved the start issue is of course stationary the break problem is while driving and so is the over heating issue was driving down the road heard a scraping noise and the front bumper was talking off and the bumper bar was loose. These are apparently very dangerous cars and all should be recalled

- Oklahoma City, OK, USA

problem #5

Jun 022015

Journey

  • 70,000 miles
The contact owns a 2010 Dodge Journey. While driving approximately 30 mph, the vehicle stalled without warning. The vehicle was coasted to the side of the road and restarted normally. On numerous occasions when parked, the vehicle failed to start until after several attempts. In addition, while driving over 50 mph, the vehicle would vibrate violently. The vehicle was taken to the dealer for diagnosis. The battery and starter were replaced however, the failure persisted. The technician also informed that there was a suspension failure with the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Oakridge, TN, USA

problem #4

May 102011

Journey

  • 37,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the vehicle wobbled and vibrated violently. Also, the contact mentioned that the vehicle stalled without any warning. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 37,000 and the current mileage was 97,000.

- Sunrise, FL, USA

problem #3

Jun 182012

Journey

  • 25,000 miles
I have had my tires replace about every 25,000 miles the are wearing really bad on the inside I have had alignments done and there is no issue with the alignment I have spent over $1000 on tires not sure if it is caused by the brakes and rotors being bad. I've had them replaced twice also.

- Oakwood, TX, USA

problem #2

May 242010

Journey

  • 1,000 miles
The transmission will shift from park into drive with a loud clang and jerk. This occurs when you pull up and stop, turn motor off, restart and put into drive. Then at other times hesitates to shift. Brakes will push themselves down with no pressure given by driver. Front end on uneven patches of roadway will thump as thought it is loose and wobble.

- Section, AL, USA

problem #1

Nov 192010

Journey

  • 15,000 miles
I bought a 2010 Dodge Journey and have had many issue. First the alignment has always gone towards the right and has been in the shop twice and they said it was fine. I have always had problems with the nav and computer music system. The newest and worst issue is in less than 2 weeks has stopped while I was driving. I took it in the first time and the service said they rebooted the computer and it was fine. Few days later I was going 40 down the road and the car shut off again. Both times the car is in drive and the key is in. It is now back in the shop and I am afraid the airbags are not going to work. I am afraid that I will be hit and injured. I have 4 year old twin boys. Dodge/Chrysler is not helpful at all. I am afraid to drive the car. It is back in the shop and for a car less than a year old, I feel it should work. I don't know what to do.

- Celina, TX, USA