10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,234 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Dodge Journey brake system is undersized for vehicle size and weight. Brake pads and rotors are needing full changeout after approx 25K miles. Vehicle has less than 60K miles on odometer, and brake system again must be repaired prematurely. I believe this is the reason Dodge increased the rotor size on 2011 models.
- Manchester, IA, USA
Does not start all the time they replaced starter shows low tires, on ice. Tailgate open door open 3 sets of tires and brakes under 100,00 miles they can never find anything wrong they parts at it I'm paying the $100. Every time. Dodge keeps saying they will help, talk is cheap !! you think they would try to find out whats wrong instead of throwing parts at it !have the Journey at lease 50 times it never has been fixed. I have the lemon of lemons, at the point never to buy a Dodge, Jeep or chysler ever again !!!!
- Isanti, MN, USA
While driving my vehicle on a long distance road trip, which I do quite often, the steering wheel began to vibrate as I was decreasing the speed from 65 miles per hour. I have since had my tires replaced and the TPMS on one of my wheels became corroded. The problem still persisted. I had my back brakes replaced, the problem still persisted. I had my wheels aligned, the problem still persisted. My mechanic is currently replacing the axle along with my front brakes. Hopefully, this fixes the problem. My daughter is in college and my family and I will be making 8 hour road trips often. I am financially obligated to this vehicle and need it to service my families needs. Dodge needs to ensure that their vehicles are safe and reliable.
- Brooklyn, NY, USA
Brakes have been a major issue on this vehicle. We have had to replace brakes, rotors and calipers multiple times since the vehicle was purchased not to mention the tires also. The first time they were replaced, the car had less than 36,000 miles. Since that time they have been replaced multiple times, with the last time being in the last 30 days. It is like there is some type of design flaw in the braking system, that causes the brakes and tires to both wear out quickly. Last night the braking system caught fire on this vehicle, lucky I had just pulled in my parking spot when they started burning and didn't have my children with me. Fire department was notified and the fire was put out by them. I have noticed that I am not the only person with the Journey that has had brake and tire issues. Now I am stuck without any means of transportation thanks to the brakes catching fire (warping rims and melted tires from it). Thankfully no one was injured.
- Beckley, WV, USA
Rotted valve stems, causing tire blowout while vehicle stopped.
- Royal Oak, MI, USA
I went to have the tires rotated because I was having a person replace the brakes and he couldn't get the tires off. They were cemented to the wheel well. Which in itself is a safety issue. If I would have had a flat tire on the road, I would not have been able to change the tire and been stuck on the side of the road. Took the vehicle to have the tires rotated, they broke off one of the studs that hold on the lug nuts. In replacing the brakes and rotors at 28000 miles, which is totally stupid, but on the Dodge Journey, a necessity I guess, on replacing one of the wheels after new brakes and rotors were installed, another of the lug nut studs broke off. There was not excessive pressure being applied to it. I believe this is a safety issue. Who's to say you wouldn't be driving down the road and have another one break off. Of course, in my case, I guess the tire would have stayed on since it was cemented to the wheel. I believe there is an issue with the brakes and studs and tires on the aluminum wheels. Something needs to be done about this.
- Charlevoix, MI, USA
I do not for the life of me understand why there has not been a recall issued for the 2010 Dodge Journey for the brake, tire, and rotor issue! I have had to replace the tires which were an arm and a leg because they are not a common tire/size, they wanted me to switch to a different tire size which then would affect the speedometer.. no way.. I have had to put 3 sets of rotors on the car and 2 sets of brakes, and going on 2nd set of tires.. you can't tell me there isn't an issue.. if I could get rid of the lemon I would but financially I am not in a position to. I have a friend with an identical car/color and we have the same story.. ridiculous! please help the owners of this lemon!
- Shippensburg, PA, USA
The problem I encountered was that the steering wheel shakes violently if brakes are pressed at 60 mph. The mechanics at carmax, machined the rotors and replaced the brake pads which seemed to fix the problem. Roughly 3.5 to 4 months later, I had the same problem. This time, the mechanics at carmax replaced the rotors and the front brakes. The vehicle was once again placed into service last Wednesday on December 18, 2013. Once again, the rotors were machined and the brakes replaced. I purchased the vehicle O January 17, 2013 with the starting mileage of 34,904. I have put roughly 10,000 miles on the vehicle. When I took the vehicle in for the third time, I decided to look on the internet hoping that might help. However, I found hundreds of people with the same vehicle that were having the same problem as I was. I contacted Dodge but they say that this is a maintenance issue. I believe that this is a safety issue. I have 4 children and god forbid that the brake system suddenly decided that it doesn't want to work! apparently, there is a flaw in either parts or design that needs to be acknowledged and corrected by Dodge.
- Dickinson, TX, USA
Low air came on then found out the tire pressure monitoring system sensor nut was cracked on right rear wheel and the valve stem cracked on left rear wheel. Called two Dodge dealers and I was told I would have replace the entire sensor at a cost of $130 each, and they are replacing them with a new sensor with a rubber valve for the same reason I'm having. They told me the aluminum parts(stem and nut) are corroding fast causing breakage or cracks. My vehicle is out of warranty with just over 33K miles but more than 36 months. The car was driven at a low speed when the light came on and I think it would be very dangerous to drive the car, especially if at highway speed, and those parts fail which would cause the sensor to possibly come off and then cause a blow out to the point the car may loose control. This is a family car and it is risky to have this problem. This problem should be a recall. Schrader, the sensor manufacturer, does have replacement sensors with rubber valves at less than $50 retail.
- Manteno, IL, USA
I was driving and my tire blew out, I was told that it was because the tire pressure monitoring system was corroded, cracked and split in half. Upon checking of all my tires, all of them are cracked and corroded. On the tire that blew the stem was totally split in half. This is a huge safety issue, they changed to plastic in the 2011 Journey's. we bought the car 1 1/2 months ago as a certified used car.
- Milford, PA, USA
The contact owns a 2010 Dodge Journey. While driving approximately 65 mph, the front passenger side tire began to lose air rapidly. The vehicle was taken to an independent mechanic for diagnostics. The mechanic stated that the tire pressure sensor valve was fractured. The mechanic placed a temporary rubber valve stem to the tire. The manufacturer was made aware of the failure and stated they would not assist with the replacement of the valve stem. The vehicle was not repaired. The approximate failure mileage was 51,000.
- Freedom, PA, USA
- Manchester, IA, USA