10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 61,085 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Speed is horrible I don't no where to start
- Saint Louis, MO, USA
There are many many as in huge multiple complaints of this Journey vehicle not starting because keeping a charge. We have had to buy and have dealer install three batteries in the last four years. Found one problem, leaving a cd in the player causes the battery to drain. Cannot find any other. Please help.
- Lacey, WA, USA
The vehicle suddenly shuts off at highway speeds and has significant trouble restarting. The vehicle has been inspected over 10 times by an asc certified mechanic for this issue and there hasn't been a check engine code present that would cause this issue.
- South Holland, IL, USA
Battery light came on many times over a couple weeks. Then it went into battery saver mode. The radio stopped working, air conditioning, lights and the dash board had every check light come on. It then would not shift and rpms went to 4 and 5 but only would do around 20 mph. Battery thrn died. After charging battery then replacing it with a new battery and the alternater and all wiring checked out just fine. No other problems could be found but still the battery saver mode is on and my Journey wont hold a charge. This all happened while I was driving with my childern in town going at a speed of 20-30 mph.
- Faribault, MN, USA
Randomly wont start vehicle goes into some type of anti theft mode told bad tipm by 3 different dealers. And told to remove battery to reset the system. This is only a temporary fix. This happens at least twice a week
- Palmetto, FL, USA
The contact owns a 2011 Dodge Journey. The contact stated the vehicle consistently failed to start. The vehicle was taken to an independent mechanic where a diagnostic test of the electrical systems was performed with no failure detected. The independent mechanic was able to start the vehicle. The contact stated that an online search result showed a possible cause being related to the vehicle security system. The vehicle was not repaired. The failure was intermittent. A dealer was not contacted. The manufacturer was not contacted. The failure mileage was 125,000.
- Selah, WA, USA
The battery has been replaced twice within the last 8 months and 2 years prior to that. The day prior to latest episode, the car was driven for over 200 miles and there was no notation of problems on that day. The next day the car was parked in the driveway. It had been 18 hours since car was driven. The lights, radio, and power worked, but brake would not depress and dash stated key fob could not be detected. Within 5 minutes trying to start car, all power and lights quit working. A neighbor came to jump start the car but it would not hold.
- Greeneville, TN, USA
Vehicle has repeatedly had problems starting after driving for any length of time. It will start cold, no problem. Battery and starter all checked and tested as good. It is believed to be due to a bad ground connection, but not 100% sure. My wife and children have been stranded several times due to this issue. Many times, the vehicle will have to be turned off for at least 30 minutes (sometimes up to 2 hours) before it will start.
- Rockford, IL, USA
My cars battery light keeps coming on and then it starts going over the 4000 RPM point and not going more than 20mph and then dies...I've replaced alternator and battery both 4 times in 4 months and it keeps happening.
- Carver, MA, USA
Altinater shorted out fried reset and battery while driving lost all power luckily we were coming out of a parking lot but got locked in the car got one door to unlock
- Lake City, FL, USA
Mil illuminates indicating cam shaft position senor and multiple other codes at start up or highway speeds. This also cuts off the stability control and puts the car in, imp mode. The car will also stall without warning at highway speeds creating an unsafe condition. Dealership currently evaluating issue for cam shaft phaser failure. This occurs at least once a week however the most recent incidence on 6/14/2019 resulted in the car stalling while turning resulting in loss of power steering and braking. The code always resets after a driving cycle is completed but comes back in a day or so. It is my understanding that early 3.6 L engines for 2011 had an issue with cam shaft phaser but no recall has been issued for my vehicle.
- Waterloo, SC, USA
Takata recall airbag light has gone off numerous times and I've reset it numerous times, this problem started about 6 months ago for the airbag light also the climate control power button and the touch screen for the car interior fan will turn on with nobody touching it, I will turn it off and it will turn back on automatically I keep turning it off and it keeps turning on I don't know what's going on with this but it's been going on since I got the car need help finding out what's going on getting tired of these problems.
- Fresno, CA, USA
The car feels likes it's pulling and sometimes it won't accelerate.
- Lubbock, TX, USA
I believe that maybe the location of the battery has caused overheating problems that have caused the vehicle not to start. The whole car will turn on (ac, lights, radio) except for the engine and it has left myself and my children stranded in extreme weather conditions. The car intermittently turns on and this has been occurring for one year now. It can take anywhere from 20 minutes to 3 hours before the car turns back on.
- Baytown, TX, USA
"takata recall": local Dodge dealer, inspected the vehicle and replaced the defective part(s), then told my wife the 'actual steering wheel airbag' wasn't working and diagnosed the issue as the electrical connector. They said they would not repair, replace or fix unless we paid the cost for a new airbag, why isn't the airbag part of the recall? we haven't had any accidents in this vehicle nor anything that would, could damage the airbag.. since the dealer is stating the problem is electrical, in the safety system, should this be classed as a 'safety' issue and repaired by the dealer..
- Las Vegas, NV, USA
I bought it on October 2011 at the South of Florida, since then I had keeping and driving the car at the same location, never tried drive in low temperatures. But, in June 2016 I moved to region where the weather is between 20F or -7C during winter. Then the tail light on the lift stopped working, but it was not burned and no problem with the fuses the battery was dying frequently. This winter the rear wiper stopped working too. Now it was time to discover what's going on. Thus, I found broken wires in the sleeve between body and lift gate, where the wires need be flexible. I can confirm and concluding: The wires installed at the car do not support temperatures bellow 20F or -7C, in these condition the wires crack and broke and causing short-circuit. There are defective wires installed in this make car causing lost of power, short-circuit and letting the car instable. My concern is the others doors may have same defective wires. And it's happenig in any situation, stationary, in motion, on a city street or a highway, turning, sincerely
- Greenhithe, AE, USA
The contact owns a 2011 Dodge Journey. While attempting to start the vehicle, the battery indicator illuminated. The contact stated that the failure recurred multiple times. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 63,000.
- Bessemer, AL, USA
The contact owns a 2011 Dodge Journey. The contact stated that there was an electrical failure. The functions on the steering wheel failed to intermittently operate properly. The uconnect function had also been affecting the ability to turn on the radio and the function controls on the display panel. In addition, the display screen near the radio was black with no visibility of the time and other functions each time the failure occurred. The dealer (hendrick Chrysler Dodge Jeep Ram, 1624 montgomery hwy, hoover, al 35216, (205) 545-8074) was notified and stated that the vehicle needed to be diagnosed to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 90,000. The VIN was not available.
- Bessemer, AL, USA
Horn honks while driving windows roll down doors lock and will not unlock seat moves dash lights all come on happens while parked and can't stop horn will not let into car replaced many batteries and have no answer from dealers
- Columbus, IN, USA
- Potsdam, NY, USA