3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,771 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Dec 012022

Journey

  • miles
Defrost doesn-??t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.

- Champaign , IL, USA

problem #13

Jan 122022

Journey

  • miles
You can read online anywhere that the ECU is a MAJOR problem. My car battery dies everytime i shut it off. Ive replace the battery 8 times, the alternator 4 times. Had countless amout of diagnostic tests done on it. Still nothing. Come to find out its the ECU which i cant afford to replace as its over $800 to repair. Look online and you'll see almost everyone with a journey has this problem. When it causes my car to shut off while driving, it becomes a serious safety issue as i always have 4 small children with me. 3 three year olds and a 6 year old. Nobody wants a dodge because of the problems associated with it. Please fix this. Please.

- Greensburg, IN, USA

problem #12

Aug 032021

Journey

  • miles
Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

- Potsdam, NY, USA

problem #11

Nov 302020

Journey

  • 106,000 miles
The vehicle suddenly shuts off at highway speeds and has significant trouble restarting. The vehicle has been inspected over 10 times by an asc certified mechanic for this issue and there hasn't been a check engine code present that would cause this issue.

- South Holland, IL, USA

problem #10

Oct 132019

Journey

  • 143,000 miles
My cars battery light keeps coming on and then it starts going over the 4000 RPM point and not going more than 20mph and then dies...I've replaced alternator and battery both 4 times in 4 months and it keeps happening.

- Carver, MA, USA

problem #9

Jan 222019

Journey

  • 79,000 miles
The car feels likes it's pulling and sometimes it won't accelerate.

- Lubbock, TX, USA

problem #8

Jan 012016

Journey

  • miles
I have had an ongoing issue, over the past almost three years with not having heat on the passenger and rear of my vehicle. The system has been flushed multiple times, thermostat replaced, actuator doors checked and replaced, and my heater core replaced twice already. The interventions fix the problem for a short period and they it is back to only cool air. The coolant pressure is fine and the car does not overheat. There is no change when driving or in park.

- Cortland, NY, USA

problem #7

Jan 012018

Journey

  • miles
I believe that maybe the location of the battery has caused overheating problems that have caused the vehicle not to start. The whole car will turn on (ac, lights, radio) except for the engine and it has left myself and my children stranded in extreme weather conditions. The car intermittently turns on and this has been occurring for one year now. It can take anywhere from 20 minutes to 3 hours before the car turns back on.

- Baytown, TX, USA

problem #6

Jan 022018

Journey

  • 55,000 miles
I bought it on October 2011 at the South of Florida, since then I had keeping and driving the car at the same location, never tried drive in low temperatures. But, in June 2016 I moved to region where the weather is between 20F or -7C during winter. Then the tail light on the lift stopped working, but it was not burned and no problem with the fuses the battery was dying frequently. This winter the rear wiper stopped working too. Now it was time to discover what's going on. Thus, I found broken wires in the sleeve between body and lift gate, where the wires need be flexible. I can confirm and concluding: The wires installed at the car do not support temperatures bellow 20F or -7C, in these condition the wires crack and broke and causing short-circuit. There are defective wires installed in this make car causing lost of power, short-circuit and letting the car instable. My concern is the others doors may have same defective wires. And it's happenig in any situation, stationary, in motion, on a city street or a highway, turning, sincerely

- Greenhithe, AE, USA

problem #5

Jan 012012

Journey

  • 1,000 miles
Not to long after I bought my Journey 2011, I can hear a loud whine when I turn my car on. It keeps whining until I'm driving away. Is it doing damage? since I bought my Journey, I have been very pleased with it and would, even with the problems of the whining and the huge power steering fluid lose, that for some reason my specific car is not included in the recall, remain a huge fan.

- Wausau, WI, USA

problem #4

Mar 292016

Journey

  • 75,800 miles
Recurring safety issue with no concrete resolution. While driving at 55mph on a parkway vehicle engine stalled. I could not accelerate and the brakes and steering wheel locked. Radio, power windows, etc. All worked and I couldn't shut off the vehicle via the push button start/stop. When I pressed it to try and turn it off it made a noise like it was trying to start but couldn't. while waiting for the tow truck all of the check engine lights started flashing. Had it towed to the dealership, they replaced the alternator ($$) though diagnostics revealed no problems and they were able to start the car fine once it got there. One week later I was on the highway and the exact same thing happened. It was so scary. I could barely get to the shoulder of the road because the steering had locked. My speed was declining rapidly with cars rushing past at 65+ mph. Once on the shoulder, even though my speed had declined to 0, I was on a slight hill so I just kept rolling bc I had no ability to break. Journey was towed to dealership again and, as before, nothing comes up as the source of the problem via the diagnostics test. The one thing that diagnostics did reveal was that it was detecting a key fob in the car with a low battery- both of the keys are at home with me with no car to drive. Additional problems and repair costs incurred have included malfunction of all steering wheel control buttons and horn, tire sensors needing to be replaced (they all showed 0 pressure when the tires were fine), and key fob detection. I have seen many complaints of this scary engine stall experience with no clear resolution as to why it is happening. It seems the mechanics and star techs are stumped.my car only has 75K miles on it and I am terrified to drive it especially with my child in the car. Please investigate this issue before someone gets injured.

- Springfield, VA, USA

problem #3

Sep 182013

Journey

  • miles
Since the day I bought this vehicle, 2013, I have had numerous dead batteries when I went out to start it. As well as flicking dash lights (bright then dim and back again, completely random) while driving during the day, evening, night, raining, and snowing. The Ford dealership that which I bought it from, and the local Chrysler dealership have had my vehicle more in the last two years, then I have. Both Ford & Chrysler dealerships have found multiple issues, but have not fixed one of my main complaints, the dash lights flickering. Between the two businesses they have re-built the transmission, changed the throttle body, wiring harness, radio, radiator, motor train control module, instrument panel, and put a new battery in it many times, including the day I bought it. A mechanic at Ford had told me that there was issues with the Journey before I bought it. I requested a copy of all the paperwork that the Ford dealership had on my vehicle, and to my surprise the previous owner traded/sold (?) my vehicle to Ford the day before I bought it because he/she was going through the same issues with it the battery being dead.

- Cohasset, MN, USA

problem #2

Sep 212015

Journey

  • 51,000 miles
My vehicle has been in the shop twice in 2 weeks. It started with a transmission issue. I was driving to work last Monday when the car would not shift into gear. The engine continued to idle, but it would not go into the next gear. After having it towed to carmax where it was purchased. They sent it to the transmission shop who later confirmed my torque convertor was faulty. So it was replaced. My truck was in the shop from 9/21-9/25. I was finally able to pick it up on Monday 9/28. Well, I picked it up and it was driving fine. Then all of a sudden yesterday 9/30, I go outside on my lunch break and it will not start at all. The lights, clock, radio, seats...etc all work fine. But, the vehicle will not start. No clicking noises or anything. It is not trying to turn over at all. I took it back to the transmission shop who last worked on it and they can not figure out what is wrong. They say the diagnostic machine is not picking up on anything! I have to wait until the morning to call the Dodge dealership to see if they can now take a look at it. This is very frustrating!!!! I will update again once I know what the problem is.

- Greensboro, NC, USA

problem #1

Aug 122015

Journey

  • 60,000 miles
My husband was driving the car when all of a sudden the radio, all the lights inside, the dashboard, and everything just stopped but the car was still running. He had to pull over, turn off the engine and then restart it for things to turn back on. A few days later I was driving and all the lights inside the car turned on simultaneously for no reason. This happened a few times during the short drive. Hasn't happened since but mechanic asked me to call Dodge to check on recall. No recall when I called Dodge but others have noticed similar incidents with their Dodge Journeys.

- Oceanside, CA, USA