3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,614 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Oct 202022

Journey 6-cyl

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I-€™m the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No they just started a few days ago the check engine light came on and now the battery light came on. It-€™s been a great car but I-€™m not sure what-€™s happening now because it-€™s nothing I did.

- Winchester , VA, USA

problem #6

Nov 062021

Journey

  • miles
The blind spot is horrible. I have to check my mirrors 3 times because even if I look on my side, especially on the driver-€™s side whenever I have to switch lanes, I can-€™t see if there is a car on my blind spots. The mirrors don-€™t help because it may appear that the car beside me is far but it may also be near. So that of the major issue with this car. Next, when the vehicle in front of me did a sudden stop and I hit my brakes too hard to stop, the car made a throttling sound then it stopped. When it was safe to go, it wouldn-€™t go even though my gear is on Drive and I am pressing on the gas pedal. It just makes a rubbing noise as like it is on Park mode and you are hitting the gas pedal. So I had to shut my car off and turn it back on. Lastly, cruise control doesn-€™t work very well. Sometimes it works, but most of the times I had to pull over and restart my car or hit the brakes and press the on/off switch for cruise control.

- Laurel, MS, USA

problem #5

Jun 012021

Journey

  • miles
As I am drive my car will slow down almost as if it-€™s gonna shut off then began to rev up and feel as if it-€™s jumps back into gear. I been looking through issues with this car and I see the transmission solenoid has been a problem. Seems as if this is the issue with my vehicle.

- New Orleans , LA, USA

problem #4

Jun 132020

Journey

  • 163,000 miles
I was driving down the highway with my two kids when I had turned my bright lights on then off again as cars were coming when the windshield wipers turned on. They will not turn off, the high beams won't turn on and my blinkers do not work as well. Everytime I start the vehicle the windshield wipers turn on and cannot be turned off again. Everything in the switch that controls all of these features is useless and a huge safety issue. Luckily we were not hit turning off the highway headed home.

- Thayne, WY, USA

problem #3

Mar 062019

Journey

  • 80,295 miles
This issue occurred regardless if the car was in motion or stationary. It also occurred if the motor was turned on or not. The license plate light was out, but it was not a bulb issue. The center rear brake light (on the tailgate) was out, but it was not a bulb issue. This is a safety issue. The tailgate wiper would not return to the home position when turned off. It would remain wherever it was when the switch was turned off. This was a visibility issue. The key-less entry fob would not unlock the car doors. This was not a fob battery issue. This was very problematic for passenger doors which could not be unlocked from inside or outside the car. This was brought to a dealer for repair. They diagnosed the car with having split wires in the lift gate. I am concerned that split wires could have caused a short and eventually a fire. Additionally, a short could have caused other electrical systems of the car to fail while in motion.

- Westampton, NJ, USA

problem #2

Dec 072018

Journey

  • 60,000 miles
When opening the back hatch, all the doors will randomly lock or unlock. The hatch light does not work. The rear window, back hatch, wiper cleaner will not work. Attached is a picture of the wiring harness for the back hatch. All the wires have been cut just from regular opening and closing of the hatch due to the fact where it is located and that when the hatch is closed it bends all that wiring in half. As you can see from the picture at least 5 are completely broken and many more are almost completely cut.

- Ocoee, FL, USA

problem #1

Feb 042014

Journey

  • 30,000 miles
My 2012 Dodge Journey rear windshield wiper is acting up. It won't start unless the wiper switch is off and the car is in reverse. It will not work if I have the switch on. Also, I have one tail light that's bothersome. If I open any of my doors, all of the tail lights work. When I turn my lights on, one of my tail lights appears to be out along with my license plate lights. I'm not sure what could be causing these problems.

- Blessing, TX, USA