hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,743 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Sep 022020


  • miles
My driver side front head rest popped out for no reason while I was sitting in my car at.my work.

- Desoto, MO, USA

problem #5

Sep 012014


  • 50,000 miles
The thermal stat housing has been replaced 2 times. The oil pan gasket does lot last. The alternator has been replaced 2 times. The was an electrical shortage in the sb port but only seemed to worked when it was taken to dealer. The head rest deployed when no one was in the car.

- Los Angeles, CA, USA

problem #4

May 022019


  • 87,500 miles
I was driving down the road and my driver seat head rest randomly deployed. Luckily my head was not on it at the time as I was looking in my mirrors to move over a lane on the interstate. If my head had been on it and it deployed, there's no telling what could've happened, especially since I was driving down the interstate. I thought someone had run into the side of my vehicle it was so loud. This is not safe and should be a recall. I took it to the dealership to get fixed, and it cost's over $500 to fix it. I can't afford to pay $500 to fix that. What happens if another is deployed? this needs to be checked and fixed on all these vehicle as it is not safe and can randomly deploy at any time. Please make this a recall!

- Fairmont, NC, USA

problem #3

Nov 012018


  • 148,000 miles
The front passenger seat headrest deployed randomly while the vehicle was stationary.

- Interlachen, FL, USA

problem #2

Aug 272013


  • 23,000 miles
Seat side panel coming off after plastic tabs broke, seat belt is attached to this part and the damage gets worse every time I get in the car, since the panel is where a person would get in the car and the panel is only held on by 2 small plastic tabs that are not meant for holding a persons weight.

- San Jose, CA, USA

problem #1

Jul 252013


  • 13,956 miles
The contact owns a 2012 Dodge Journey. The contact stated that the front passenger's seat heating system failed and could not be turned off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 13,956.

- Florence , KY, USA