really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,688 miles

About These NHTSA Complaints:

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problem #4

Dec 012019


  • 10 miles
Breaks aren't working shop told me about the recall and said there's no air in the lines and no leaking lines tested the master cylinder and no issues but my breaks are still not fully engaging. Trunk doesn't open I've brought it to 4 shops as well as a Dodge dealership and non have been able to get the latch to disingage.

- Fairport, NY, USA

problem #3

Nov 122019


  • 100,000 miles
In cold weather (30 degree and lower) the rear driver side door will not latch closed after being opened. This has happened for the past 2 years. I found a youtube fix by pulling the car handle up and using a screwdriver to push the latch either up or down then closing the door. However today it happened several times in one day then the door opened (unlatched) while I was driving at a slow speed while the door was unlocked.

- Brown Deer, WI, USA

problem #2

Feb 042016


  • 43,000 miles
Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?

- Trussville, AL, USA

problem #1

Aug 212015


  • 15,740 miles
I was using the scissor jack provided with the vehicle to remove a flat left front tire while parked in my garage. The floor was flat and completely dry and free of any oily conditions. The shift lever was in park, the brake set.I positioned the jack as outlined in the owners manual. I then broke the 5 lug nuts loose prior to raising the vehicle. It was very difficult using the jack as it seemed to be straining to raise the SUV. I finally got it raised to a level to clear the tire from the floor surface. I removed the tire and just as I did this the jack collapsed and the vehicle dropped. The fender well just barely missed crushing my hand. I took photos of the condition after it fell. I removed the jack and the frame was twisted and the lifting screw was bent. The jack does not have any load rating or certification markings. All it says is 'made in Mexico' the foot print pad it sets on looks too small to provide adequate support. I brought the incident up to Chrysler representatives and they just made what seemed to be arbitrary remarks the ' I must have done some thing wrong' in the process.my vehicle is still under the original factory warranty but they said I will have to pay a $500 deductible. If this jack failed on a flat concrete floor imagine trying to use this device and a angular, graveled road shoulder. This could lead to someone being seriously injured in the future.

- Lambertville, MI, USA