10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 80,110 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign numbers: 15V675000 (electronic stability control, service brakes, hydraulic) and 15V431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.
- Greenup, KY, USA
The contact owns a 2012 Dodge Journey. The contact received notification of NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Williamsport, MD, USA
- Moorefield, WV, USA