10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 81,698 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where the driver's side wheel sensor, the passenger's side wheel sensor, and the crank position sensor were replaced; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle was taken to a second dealer, Darcars Orange Park Chrysler Dodge Jeep Ram (7233 Blanding Blvd, Jacksonville, FL 32244) for recall repair; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
- Jacksonville, FL, USA
Car stalled on highway as we were driving and cut out. Very dangerous..wouldn't restart..then started up 20 mins later and drove fine.engine light came on..dealer says it a crankshaft sensor..super dangerous.
- Purcell, OK, USA
This vehicle has electrical issues. The doors lock automatically when the tailgate is opened. The radio and climate control come on by themselves even after turning it off multiple times. The steering makes a whining noise especially when you are turning to the left. The AWD and traction control is off and the service AWD light comes on. The cruise control stopped working when there was a loud "thump" in the rear end and all the traction and AWD dashboard lights came on. All these problems are evident and occur while driving.
- Doniphan, MO, USA
I was driving my car at approximately 50 miles per hour, when it seems like my steering or the wheels seemed "off.' I checked to make sure all of my tires were correctly pressured and they were, so I kept driving. Approximately 20 miles down the road, well going approximately 60 miles per hour the electronic stability control light came on post flashing and with an off symbol underneath it in two separate locations. Also the red lightning bolt symbol came on as well. At the same time that the lights came on my car decelerated at a rapid pace, which was not at all safe on the highway. I immediately turned on my flashers and pulled to the side of the road. After getting on my phone to see what it could be, I decided that I would limp home with the car so I could research a little further what was going on at home. While I was driving home afterward, the car never got faster than about 20 miles per hour and accelerated at a very, very slow pace. The air conditioner no longer worked and when I had to drive up a very small hill, the car seemed like it would stop completely.
- San Antonio, TX, USA
Anti-lock brake system (ABS) control module. There's was a recall for our 2012 Dodge Journey which the previous owners took care of in Oct 2015 (the month and year of recall). We purchased in 2017. A few time the ABS light has come on but only for a minute or 2 since we bought it. Today 8/2/2019 it came on along with the brake light and (no traction light (the swiveling car image light). We have had a lot of heavy rain. We where told by servicing station by diagnostic test it was the ABS control module system malfunction. And if we did not get fixed our brakes could lock up and system freeze up. This is definitely a safety issue that was corrected in past but is now happening again. These lights came on just as we stared to drive. When the car was resting for 30 minutes and I was leaving to drive to service station the break pedal was extremely hard to push down ( break needs to be pressed with touch button start). I almost couldn't start car. The break finally softened and I was able to press down to start car. At that point the light did not come back on for 5 minutes while driving but sadly it did come back. I feel we should not have to pay to fix a problem that has come up again from a previous recall. This is a big safety concern. It was in the past and should be again.
- Deltona, FL, USA
The contact owns a 2012 Dodge Journey. The contact stated that the vehicle failed to accelerate, jerked, bucked, and the electronic stability and traction control indicators illuminated. There was also a drastic reduction of speed to the point that the vehicle would stall at any given moment. The vehicle was taken to an independent mechanic who inspected the vehicle and noticed moisture, and that the ABS module needed to be replaced. The dealer (maguire Chrysler Dodge Jeep Ram of syracuse, 959 hiawatha blvd w, syracuse, NY 13204, (315) 487-6211) was notified and stated that the vehicle was excluded from NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 87,000.
- Syracuse, NY, USA
The contact owns a 2012 Dodge Journey. While driving 65 mph in inclement weather, the brake pedal was depressed and the ABS and traction control warning indicators illuminated and the brakes failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The dealer and manufacturer were not contacted. The approximate failure mileage was 146,000.
- Ocala, FL, USA
The issue with my car is that the traction light turned on it does this alot it eventually will turn of on its own then while I'm driving it will decide to turn back on causing my Journey to do a little stall. This happens at random times and is stays on for a long time to. There are times when I'm driving it'll flash like it wants to turn on then turn off. This happens on they highway even driving downthe street
- Brawley, CA, USA
I had a ABS light and ESC light appear, pulled into gas station. Approached the fuel pumps and pressed the brakes and slid on the icy pavement (snowy Michigan) into the gas pump protectors made of concrete. Couldn't control the vehicle @~8mph slightly turned approaching a gas pump on wet/icy concrete.
- St Johns, MI, USA
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so I out the ABS button on and the traction and ABS lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.
- Edgewater, FL, USA
ABS and traction control lights illuminated. Diagnosed by the dealership that the ABS module needed to be replaced. Brakes continued to work and at first the ABS and traction control went on and off intermittently.
- Palm Bay, FL, USA
Myself and my 3 young children were driving down a pretty dark highway at about 10 pm. 3 hours from home. In a storm and very heavy rain. Vehicle suddenly lost power. When I gave it gas the engine just revved. Lost all power including windshield wipers and power steering I quickly dropped from 75 to 40 with semis barreling up behind me as I was trying to get to a shoulder to pull off on. Car died and would not restart. We were stuck on the side of the road for 5 hours with no heat and no power to the car. Even callled roadside and they tried to jump it. It would start but then go haywire again. Battery light and etc as well as all others lights come on. It has left me and my kids in the cold more than once. No one seems to know the problem as the battery and alternator are testing fine. Vehicle is now sitting in my drive way and won't do anything. At all.
- Sayre, OK, USA
Automatic transmission has some problem too.
- Providence, RI, USA
Faulty ABS module due to water leak, recalled on very many 2012 Dodge Journeys. For some reason, not recalled on mine. Noticed brake light, ABS light, and traction light came on, I had a diagnostic done by my own mechanic and confirmed over the phone with the Dodge dealership that I was covered under the recall. After dropping my car off and the mechanics there not fixing the issue, I was told that my VIN actually was not covered under that recall. So my ABS module is faulty for no obvious or apparent reason. I rarely drive on highways, I never got into any accidents, the 3 notification lights as noted above just came on one day when I turned the car on.
- Austin, TX, USA
While normal driving on highway, my [ ABS ) light and the squiggly car light comes on. Then after awhile or shutting car off and restarting the engine, the lights go off. Then it happens again frequently on a daily basis.
- Delano, TN, USA
My Dodge while riding radio come on go off the heater turn all the way up and it want crank most time you get ready to go it just goes haywire not dependable brought a battery thought that was the problem but not
- Raleigh, MS, USA
They're are recalls for all the issues I'm having with my vehicle but when I put the VIN in it doesn't fall under the recall list. I don't see how they can choose what cars to fix if the same problems and parts are on all them. So I guess Dodge is definitely not the vehicle to buy since they don't stand behind they're work. I was driving and the ABS light and traction control light came on and cruise control stopped working. And from what I've been told it's the brake sensor and that's one of the recalls my vehicle VIN doesn't fall under.
- Loudon, TN, USA
While raining I had went to turn and the power steering had gone. I had little to no control over my 2012 Dodge Journey. Warning lights come and mainly the airbag light when turning. The battery been replaced and I had a recall preformed for lake of wiring covers. I have taking it to two different dealerships and they do not take me serious. Always trying to get me to buy a new car. Instead of fixing my current one
- Taswell, IN, USA
.... takata inflators.... I wrote a complain today I wrote a wrong dates it was last Thursday April 5th that I took my car for recall appt April 5th and they did steering wiring and cover for engine and umm I started to have problems after recall on late Friday on the 6th of April which is Friday my car wont start all week I dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 so I am waiting for dennis dillion to call me Monday I had no problems bofore the recall none its not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lights blinking and everything else is coming on for no reason and goes off and on and I dont know what they did... bofore I did not have any leak either as well I could not start at all.. I been stuck home all week... I didn call until yesterday they were closed and they didnt call so I am waiting I dont know why I waited to long I was hoping it be the battery its not the battery. Seems like elctrical problem or PCM whatever is going on I have no glue because I didnt have any problems bofore the recall I still paying my car payments jeez
- Caldwell, ID, USA
- Meadow Vista, CA, USA