2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,647 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Sep 032021

Journey

  • miles
My safety was at risk and I put others at risk when my vehicle lost power in the middle of a busy highway and almost caused an accident with my 2 young children in the car. It would not accelerate and we got stuck in the middle of the rode. The ABS light came on when it happened. I took it to my local dealer to diagnose and was told there was water in the ABS module connector which caused the wires to corrode. Chrysler had a recall on this specific issue for my model but because my vehicle didn't come out of a specific batch, they won't cover it. This is a safety issue and if other vehicles of this make and model were recalled for this specific issue, they should fix mine. I have attached the R61 recall from Chrysler for this issue

- Everett, WA, USA

problem #15

Feb 022020

Journey

  • 149,000 miles
I have been reading about my issue all too often online and have yet to see any resolution at all. I have a 2012 Dodge Journey and honestly it is scary driving it! the car actually shuts off in the middle of the road without warning. The issue it keeps showing is a crank sensor code. The sensor has been replaced 3 times now! it is also not an easy job since on an all wheel drive model, there are many hours involved to replace it. But if you're on the highway and driving normally the car will die at any moments notice and give no warning. Seems like there are many many others having the same issue. If you do a quick search and type Dodge Journey dies while driving you will easily find many people with same issue. Many people spending their hard earned money on repairs that get them nowhere! this really is sad and Dodge has done nothing to help except continue to put peoples lives at risk and taking their money for repairs! please help! I have been having this issue over 30 times in the past few months! the car is not safe to drive

- North Wales, PA, USA

problem #14

Dec 022019

Journey

  • 148,000 miles
The contact owns a 2012 Dodge Journey. After the vehicle was parked in the driveway, it surged forward. The contact was almost pinned to a fence in her yard. There were no injuries. The contact had just shifted the vehicle into park and exited while the vehicle was still running. The contact had to circle back around to the driver's side, enter the vehicle, depress the brake pedal, and press the push button ignition. The vehicle finally stopped. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 148,000.

- Taylor, MI, USA

problem #13

Sep 022019

Journey

  • 100,000 miles
I was driving my car at approximately 50 miles per hour, when it seems like my steering or the wheels seemed "off.' I checked to make sure all of my tires were correctly pressured and they were, so I kept driving. Approximately 20 miles down the road, well going approximately 60 miles per hour the electronic stability control light came on post flashing and with an off symbol underneath it in two separate locations. Also the red lightning bolt symbol came on as well. At the same time that the lights came on my car decelerated at a rapid pace, which was not at all safe on the highway. I immediately turned on my flashers and pulled to the side of the road. After getting on my phone to see what it could be, I decided that I would limp home with the car so I could research a little further what was going on at home. While I was driving home afterward, the car never got faster than about 20 miles per hour and accelerated at a very, very slow pace. The air conditioner no longer worked and when I had to drive up a very small hill, the car seemed like it would stop completely.

- San Antonio, TX, USA

problem #12

Mar 282019

Journey

  • 136,000 miles
/012 Dodge Journey 2.4 litter. While I drive the cruise control will engage automatically at 30 miles per hour. The car rapidly accelerates. I have to hit the brake to cancel it out.

- Spring Hill, TN, USA

problem #11

Mar 192019

Journey

  • 86,269 miles
The contact owns a 2012 Dodge Journey. The contact stated that the vehicle hesitated while driving. The accelerator pedal traveled to the floorboard and the vehicle decelerated. There were no warning indicators illuminated. The vehicle was taken to antwerpen Dodge Ram (5717 baltimore national pike, catonsville, md 21228, (410) 744-7400) where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was currently making a loud abnormal humming sound. The manufacturer was not made aware of the failure. The failure mileage was 86,269. The VIN was invalid.

- Baltimore, MD, USA

problem #10

Jan 042018

Journey

  • 90,180 miles
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so I out the ABS button on and the traction and ABS lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.

- Edgewater, FL, USA

problem #9

May 202017

Journey

  • 102,000 miles
They're are recalls for all the issues I'm having with my vehicle but when I put the VIN in it doesn't fall under the recall list. I don't see how they can choose what cars to fix if the same problems and parts are on all them. So I guess Dodge is definitely not the vehicle to buy since they don't stand behind they're work. I was driving and the ABS light and traction control light came on and cruise control stopped working. And from what I've been told it's the brake sensor and that's one of the recalls my vehicle VIN doesn't fall under.

- Loudon, TN, USA

problem #8

Apr 112018

Journey

  • 85,060 miles
Takata recall I was driving home while at a stop light I smelt a burn odor. I was just a 1/4 of a mile from home so I drove it home. Upon parking I noticed there was a small spot under my car forming. About the size of a quarter. Check all my fluids and and nothing was low. The next day it started and ran ok until it was ran for about 15 then once again the smell and now a low growling. I pulled off the road and parked at a gas station. I had a local shop look at my car and they determined my transfer case is broken. I have been having issues with my car when accelerating it would pull sharply to the right when it shifted gears. Was told there was nothing wrong with my car. It shouldn't try and change lanes when you accelerate. I have almost hit the car next to me just by accelerating. I have also been driving along and have my car turn off. I had to coast to the side of the road, put it in park and start it again. This has happened on four different occasions. The stalling happened on the highway while the transfer case was on city street.

- High Ridge, MO, USA

problem #7

Jan 182018

Journey

  • 107,000 miles
The contact owns a 2012 Dodge Journey. While driving 30 mph with the accelerator pedal depressed, the vehicle failed to accelerate. The vehicle stopped moving and the stability and traction warning indicators illuminated. The vehicle was towed to 5 corners Dodge Chrysler Jeep Ram (1292 Washington ave, cedarburg, wi 53012, (262-375-3900), but the failure could not be duplicated. The contact mentioned that the failure occurred at least three different times. The contact found NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic), but the VIN was not included because the vehicle was manufactured in February of 2012 versus April 12, 2012 to April 14, 2015, as the recall stated. The manufacturer was not made aware of the failure. The failure mileage was 107,000.

- Oconomowoc, WI, USA

problem #6

Aug 202017

Journey

  • 130,000 miles
My vehicle has been constantly stalling out while in motion and it is unsafe to drive. My vehicle also picks up speed randomly without excelling the gas pedal. I have a family of five and due to this issue we are having to borrow other vehicles. Its sad that Dodge has not done anything about this issue as I see 100's of people have been making the same online reports. I have one year left on this vehicle and was so happy until this issue arose. I do not want to start over with a vehicle & due to so many complaints I feel like Dodge should at least waive down payment deposits to get these vehicles off the road before a huge lawsuit is done against them.

- El Campo, TX, USA

problem #5

Jul 202017

Journey

  • miles
My car is exhibiting all of the problems that other 2012 Dodge Journeys are under a recall for, regarding the ABS, and traction control, but I'm being told by the dealer that my car isn't covered under this recall. I have resurched and quite a few people are having this same issue, and being denied the recall. The recall needs to be expanded. My car has 110000 miles on it. I had the brakes changed last year by the dealership, and they have continued to make noises like a spinning rusty wheel, and now I have lost my ABS, and traction control, which then takes my cruise control. Cars should not come apart just because they reach the 100000 mile mark. I can clearly see I'm not the only person dealing with this same issue, so they need to look into this!

- Dixie, GA, USA

problem #4

May 252017

Journey

  • miles
Purchased new in 2012. Dodge Journey SXT the tires developed cord separation at 22,000 km. Manufacturer kumho. Neither Chrysler nor kumho would offer any compensation. Even had 4 wheel alignment done that checked out ok to make sure it was not the problem. Replaced them with american made tires and so far no issues. My advise to new car purchasers is have tires if off shore replaced with domestics as part of offer to purchase. Secondly vehicle to date only has 37,000 km and brake rotors developed a warp. Pulsation is being felt upon moderate braking. I am not one to be hard on brakes and have never had to panic stop thus not having to over heat the brakes. Next issue the cruise control will not engage when the button is pushed. The clock on the radio does not keep time. This is not our daily driver and the warranty has run out time wise. To date only just over 37,000 km. I own 2 other N.a. vehicles by GM and Ford 2001 and 1999 respectively. The 01 sunfire 455,000 km 4 sets of pads and original rotors and drums and F150 with 157,000 2nd set of pads and original rotors so you can see it is not a poor driving style. Very disappointed with Chrysler products. Have to take the Journey back to dealer for service to see what can be done and will be getting hold of Chrysler rep, this one is more in the shop than in my driveway thanks to GM and Ford for keeping me rolling.if no positive results from dealer or Chrysler I will not recommend their product to anyone from my experiences. I hope some one at Chrysler reads this comment.I would certainly like to hear their response. Having read many forums only to find out many are having the same issues with the same vehicles.

- Pinawa, MN, USA

problem #3

Nov 052016

Journey

  • 54,500 miles
I was driving onto the entrance to the expressway and my car would not pick up speed. It started hesitating and would not pick up speed, the ESC light came on and started blinking as well as the etc light came on. I immediately got off the expressway at the next exit when I came to a stop, the car stalled and cut off I could have been rear ended I put my flashers on and started the car it started but it was still hesitating I pulled over in a car parking lot and turned it off I turned it back on again and drove home slowly and made an appointment to the car dealership the lights did not come back on I feel very very unsafe driving this car.

- Flint, MI, USA

problem #2

Dec 132014

Journey 4-cyl

  • 37,000 miles
Engine shut down while entering highway but all lights still work, I was barley able to coast to side. Electronic throttle control is the issue according to my dash symbols. I have looked online and see lots of these problems. This has now happened 3 time in 2 days. When I try to restart I get the etc error symbol on my dash, car just keeps trying to turn over but cannot. I have been able to start the engine usually after 15 min of sitting. I have not went to the dealer yet. I was hoping to find a recall since my warranty was only for 36000 miles.

- Eureka, MO, USA

problem #1

Apr 302012

Journey 4-cyl

  • 1,350 miles
I was driving at 830pm and had at least 120 miles on the same road and set the cruise control to 68mph, the legal speed was 65mph and there was light traffic. As my car approached a small hilly incline, it failed to maintain the 68mph, dropping to 60mph, and then upon reaching "the top" it accelerated rapidly reaching high rpms roughly 5500 6000 and over compensating to as much as 77 before slowing down to the preset speed. After doing this 3 more times, I pulled over turned off the car and started it up, hoping it may just be a quick fix. It once again did it and I refrained from using the cruise control for the remainder of my trip. On my way back, I once again tried the cruise control again and saw the same results. Upon returning home I called my dealer and they told me they would look at it at my next appointment which was 10 days later. 2 days prior to me bringing in the car, I tried it for a third time, this time set at 45mph, same as legal speed limit, while continuing up from a parkway onto a bridge entrance, the car did it again and nearly sent me flying into the back of a truck but I was able to break fast enough to slow down and do a minor swerve within my lane to avoid it. This was immediately followed by a low engine coolant warning and I pulled over as soon as possible. The coolant reservoir was well above the minimum level, however had orange coolant on top of it. I cleaned up what I could and did below speed limit home. This was my second issue with the coolant warning, at 1150 miles I brought it in and the dealer found no codes that it even occurred and therefore did not fix a thing. Upon dropping off my vehicle, they did not seem at all concerned and thought I was making it up. I do not feel safe in my own car.

- Wantagh, NY, USA