9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
42,300 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace alternator (2 reports)
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This problem may be covered under warranty. Ask your Dodge dealer.

problem #2

May 142018

Journey V6

  • Automatic transmission
  • 52,000 miles

Stranded at major airport parking lot with a dead battery (so I thought). Replace battery 239.00 and all seemed well for a week until I went to leave my house. I couldn't push the brake down, it was stuck and all my dash lights came on and the start button was lit but car was not running. After calling the dodge dealer they sent a technician to my house and guess what, the car started. I finally get it to the dealer and they can't locate the issue. For a couple of weeks it was running fine until I had a repeat of the first time can't press brake down, dash lights lit including start button....this exact issue has happened off and on past 3 months with no solution from the dodge dealer.

Today my journey would not start at all, just dead. Had it towed and 4 hours later they tell me its the alternator. I hate this car so much not just because of the past 3 months, it's been a constant headache. I lost confidence in it after being stranded more than once and I'm tired...getting rid of it.

- G D., Woodbridge, US

problem #1

May 272015

Journey Crew 3.6L

  • Automatic transmission
  • 32,600 miles

I have had no issues until now with my Journey. Quite honestly, it has been my favorite vehicle. However, the battery light came on while driving, on my way to vacation. Fairly certain it was not the battery, I pulled off and had the vehicle towed so that I could secure a local rental vehicle (knowing it wouldn't start if i parked it somewhere). Was told by the dealership it was towed to that a factory replacement was only available in FL (I'm in DE) so I would need to wait 7 days to have a new alternator installed.

- summerb, Dover, DE, US