2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
82,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

problem #1

Sep 102022

Journey

  • 82,000 miles
The contact owns a 2013 Dodge Journey. The contact stated that on numerous occasions while driving at various speeds, the vehicle stalled without warning. The contact then stated that her husband was able to tow the vehicle to the residence. The vehicle was then towed to the dealer where they disconnected the Bluetooth module. The contact stated that the vehicle was operable however, a few days later, while driving, the check engine and throttle body warning lights illuminated, and the vehicle stalled again. The contact stated that she allowed the vehicle to rest for fifteen minutes to before being able to restart the vehicle. Additionally, the contact stated that the vehicle had been taken to an inspection station to be inspected but failed due to the mass air flow sensor. The contact stated that she took the vehicle to an independent mechanic where it was diagnosed that the mass air flow sensor needed to be replaced. The mass air flow sensor was replaced however, the vehicle failed inspection again. The contact then stated that on another occasion while driving, the vehicle failed to respond while the accelerator pedal was depressed and stalled without warning. The traction control, check engine, and the electronic throttle control warning lights remained illuminated. The contact was concerned for her safety while operating the vehicle. The contact then stated that she took the vehicle to another independent mechanic where it was diagnosed that the throttle body and crankshaft needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was repaired multiple times for the throttle body, crankshaft, and mass air flow sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 82,000.

- Philadelphia, PA, USA