10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 39,166 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle just won-??t start sometimes. Changed battery, alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times.. other days I-??ll go out and it just won-??t start. I can go to my destination turn it off and it won-??t turn back on.
- Toledo, OH, USA
The contact owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at speeds over 35 MPH, the vehicle began to shake violently, and the temperature gauge was in the red. The contact also stated that on one occasion while the vehicle was turned off, the vehicle did not start. Additionally, the contact stated that the front passenger-??s side door could not be opened from the outside. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.
- Oakland, CA, USA
I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on. When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die
- North Highlands, CA, USA
Car just shut off out of nowhere but turned back on when I put it in park and started
- Tampa, FL, USA
Tipm caused several issues, blown motor, and now is in the dealership shop for an alternator, battery, ground strap and other wiring issues. I haven-??t had my car for over a year due to this.
- Kingston, OK, USA
The contact-??s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.
- Washington, DC, USA
unknown, check engine light came on the screen blacked out and began to stall out on freeway doing 55. was afraid of getting rearended.
- Duluth , MN, USA
While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street
- Decatur, GA, USA
The contact owns a 2014 Dodge Journey. The contact stated that while driving at approximately 45 MPH, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer where the failure was undetermined. The vehicle was not repaired; however, the failure recurred two days later. The vehicle was able to restart. The vehicle was taken to a different dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 151,978.
- Suffolk, VA, USA
Last year on or about June 17, my transmission gave out completely on me while driving up hill on a 2way road. My vehicle is available for inspection, but the transmission has already been replaced with a used transmission. This event put my life and others at risk because my car completely stopped working on an incline with no indication it was going to give out. My father was actually imjured in his attempt to help me stop the car from rolling backwards. The day it happened I took my car to be assessed at our local Dodge dealership, and had it repaired by an independent contractor. As mentioned before there were no warning signs that it was going to fail. No signs of overheating and/or weird noises.
- Wilsonville, OR, USA
Unknown car just stopped working and turned off
- Fresno, CA, USA
After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it-??s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won-??t start back up. I have had this car less than a year!
- Myrtle Beach, SC, USA
Just before my warranty was up I got a check engine light and the car started running really rough almost like it was gonna die when I came to a stop. I called the dealership and they told me they would try to get me in at the next availability. With the end of my warranty closely approaching I told them this wasn-??t an option. They finally got my car in after I made a few demanding phone calls to the right people and come to find out that somehow some hardware in my engine came loose and it was causing very abnormal wear on my lifters and so they -??fixed-?? the problem. Fast forward a few months and now I-??ve been having an annoying ticking noise coming from my engine. I tried using Seafoam, nada. I tried using Lucas High Mileage additive, no dice. So I took it to a trusted mechanic as it is now well outside my warranty and he told me -??it-??s your lifters-?? which I already had a feeling it would be just by listening to the sound as between and idle and acceleration. So being I have over 167k miles on it it-??s not even worth fixing. Oh and just a side note, my mechanic also mentioned to me that he fixed 4 other Journeys that week which tells me that Dodge has a serious problem with these model cars that they will not address. Oh and just for the record, I have the garbage 3.6L Pentastar engine
- Marana, AZ, USA
While driving a short distance, 36 miles, the Dodge starts to overheat. It has been in service three times for this issue and no diagnosis has been made. Upon starting the car, it shakes and after a minute it subsides within minutes of starting the oil temp jumps to 231 degrees or higher. I have had to drive with the heat on high in order to bring the temperature down and even with it on the lowest temp is still 226 after 10/15 minutes. This issue has been ongoing since July 2020.
- San Jacinto, CA, USA
When driving the vehicle steering will lock up, lose power and lose brakes. Have to force to turn and use emergency brakes to stop the car. Not the first time it's now has happen a total of 5 times.
- Myrtle Beach, SC, USA
The contact owns a 2014 Dodge Journey. The contact stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 181,000.
- Florissant, MO, USA
So when I am driving down the street or on the freeway at an accelerated rate and then I start to push on the brakes to slow down to either come to a stoplight or an exit of the freeway and to either turn left or right the car will cut off but also stay on the engine completely cuts off and the steering wheel locks but the radio the air conditioner everything else stays on inside the car the ignition it self stays on 'run' it's a push start. I then have to put my car in park and turn off then back on and hope it doesn't happen again, but it does
- Desert Hot Sorings, CA, USA
Catalytic converter began making a popping noise after driving about 2 weeks ago. Then on July 14 2020 was driving to the dentist when I noticed a rattling sound in the area where the catalytic converter would be.
- Limestone, TN, USA
There is a U67 by fca recall on my 2014 Dodge Journey which I was not notified by the dealer! I found out about the recall after paying to have the catalytic converter replaced mysel! however my car decided to go into a limp mode which it has done since I purchased the vehicle in 2013 but this time it is staying in limp mode so I researched recalls, there is also T47 and U49 when I towed my vehicle to the dealer they informed me the converter I had put on does not meet standards and they were going to replace it again and also do the other two recalls as well and then they informed me they could not do the U49 or U67 because the vehicle does not have the original engine! they told me and gave me documentation that the only recall done was T47 however they reported to fca that the U67 was complete when in fact it has not been completed! the vehicle is stuck in limp mode because it needs the PCM flashed and they will not do the recall U67 or U49 on my vehicle and sent me away to drive the vehicle 89 miles home in limp mode! this vehicle had had a PCM issue since I bought it in 2013 causing a number of unsafe malfunctions I mentioned in complaint # 11337435 and 11337440! this vehicle needs to be taken off the road and a new vehicle given to me free of charge or money back! fca needs to know U67 has not been completed on my vehicle,
- Houlton, ME, USA
- Ocala, FL, USA