10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 30,342 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Dodge Journey. The contact stated that while driving at approximately 45 mph, there was a burning odor coming from the engine. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40.
- Tampa, FL, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chicago, IL, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000(engine and engine cooling) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Baytown, TX, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Marrero, LA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Ashland City, TN, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Miami, FL, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Twinsburg, OH, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- El Mirage, AZ, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure....updated 01/27/16 updated 4/23/18
- Lehigh Acres, FL, USA
The contact owns a 2015 Dodge Journey. While driving 40 mph, the vehicle jerked and lost power. The vehicle was able to be restarted after a few seconds. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500.
- Lawrenceville, GA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
- Tujunga, CA, USA
On October 2, 2015 we purchased a new 2015 Dodge Journey that was under a recall that we were not informed about from carl gregory Dodge Chrysler Jeep in albany, Georgia. The engine beauty cover may detach from the engine and come in contact with the catalytic converter. Safety risk: If the engine beauty cover remains in contact with the catalytic converter, underhood smoke and/or a fire may occur without warning. Remedy: The engine beauty cover must be modified and a mounting system must be installed. Recall status: Recall incomplete. Remedy not yet available. When I called the dealer at 2:15 pm on October 12, 2015 to see why we were sold a vehicle under recall, the service manager told me "I don't know what you want me to say, it's nothing to lose sleep over." In a condescending tone. He did not know how long it'd be before the dealer would send out notices or how long before the repair could be made.
- Leesburg, GA, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Santan Valley, AZ, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of this issue. The contact had not experienced a failure.
- Glendale Height, IL, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Athens, GA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the remedy was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Corsicana , TX, USA
The contact owns a 2015 Dodge Journey. While driving approximately 40 mph, the check engine light illuminated, the gauges failed to operate, and the vehicle shut off. The vehicle restarted after one attempt. The dealer stated that the body control module failed. The body control module was replaced, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,400.
- Palm Bay , FL, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Edcouch, TX, USA
When I attempted to start the vehicle by placing my foot on the break and pressing the start engine button, the car initially began to start but then shut off (it was on a half tank of gas). I released the break, and then made a second attempt; pressing the break and pressing the start engine button. This time the engine repeated the initial vehicle start sound (as if it were coughing), until I hit the start engine button to turn cancel the process or turn the engine off. The vehicle started successfully on third attempt. When I got home, I noticed that the vehicle's engine icon was on - not blinking, just on. I turned off my engine, and then turned it back on and the engine icon lit up again. This morning when I was discussing it with my husband he let me know that a few days ago the Journey hood was popped. I don't even know where the hood popper is, and none of my personal belongings got snagged on anything so I don't believe I am the one who popped it.
- Moreno Valley, CA, USA
- Rockhill, SC, USA