10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 30,873 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Atlanta, GA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts unavailable.
- Port Saint Lucie, FL, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Rockhill, SC, USA
The contact owns a 2015 Dodge Journey. The contact stated that while driving at approximately 45 mph, there was a burning odor coming from the engine. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40.
- Tampa, FL, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chicago, IL, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000(engine and engine cooling) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Baytown, TX, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Marrero, LA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Ashland City, TN, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Miami, FL, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Twinsburg, OH, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- El Mirage, AZ, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure....updated 01/27/16 updated 4/23/18
- Lehigh Acres, FL, USA
The contact owns a 2015 Dodge Journey. While driving 40 mph, the vehicle jerked and lost power. The vehicle was able to be restarted after a few seconds. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed repaired. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,500.
- Lawrenceville, GA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
- Tujunga, CA, USA
On October 2, 2015 we purchased a new 2015 Dodge Journey that was under a recall that we were not informed about from carl gregory Dodge Chrysler Jeep in albany, Georgia. The engine beauty cover may detach from the engine and come in contact with the catalytic converter. Safety risk: If the engine beauty cover remains in contact with the catalytic converter, underhood smoke and/or a fire may occur without warning. Remedy: The engine beauty cover must be modified and a mounting system must be installed. Recall status: Recall incomplete. Remedy not yet available. When I called the dealer at 2:15 pm on October 12, 2015 to see why we were sold a vehicle under recall, the service manager told me "I don't know what you want me to say, it's nothing to lose sleep over." In a condescending tone. He did not know how long it'd be before the dealer would send out notices or how long before the repair could be made.
- Leesburg, GA, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Santan Valley, AZ, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of this issue. The contact had not experienced a failure.
- Glendale Height, IL, USA
The contact owns a 2015 Dodge Journey. The contact received a notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Athens, GA, USA
The contact owns a 2015 Dodge Journey. The contact received notification of NHTSA campaign number: 15V431000 (engine and engine cooling); however, the remedy was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Corsicana , TX, USA
- Pottsville, AR, USA