10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 30,873 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle has oil cooler leak which plastic oil filter casing and oil cooler adapter cracked and leaked. Oil pooled up on top of engine casing channel below intake plenum and dripped down to electrical connectors that go into transmission. Engine oil heated and smoked because of heated motor and smoke goes into vehicle cabin causing oil smoke film inside with occupants. Oil mist is in the inside windshield and outside windshield along with wipers. There is a recall for this year journey 2015 this year engine 3.6 vet and transmission combination fwd 6spd ;however, the Vin number is not applying to correct the oil cooler and filter replacement under a recall. There is an upgraded part made that does not fail S44 recall; however I had to pay full price for the repair at a dealership and they replaced with the upgraded recalled part. The recall for this repair is S 44 why was not my Vin and vehicle covered under this recall number? Please Include my Vin number in this recall as well since everything is the same for S44.
- Yorktown , VA, USA
The contact owned a 2015 Dodge Journey. The contact stated that while driving at approximately 45 MPH, she observed a burning odor and the vehicle then stalled. There were no warning lights illuminated. The vehicle was coasted to the side of the road where she observed smoke and flames from the engine compartment. An unknown driver stopped and used an extinguisher to extinguish the fire but the flames grew too large. The fire department extinguished the fire. A police report was filed. There were no other damages. The vehicle was towed to a lot where it was deemed inoperable. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
- York, PA, USA
Rear differential
- Filer, ID, USA
After buying used 2015 Dodge journey driving home from work at busy rush hour traffic my car just stopped with loss of brakes and steering was nearly rear ended was so nervous by this car started since then it keeps doing it but now check engine light is on I'm going thru divorce and he is incarcerated so I don't have a ton of money dealer wants be to pay I have since researched this online and find this to be a repeated over and over again problem this is the first Dodge vehicle I've owned and will be the last I do not feel safe driving this vehicle at all and I don't feel safe with the with Dodge if they're not going to stand behind their product I see that there was problems with that they took care of before the year 2015 but not since although it's the same problem I'm sick of being taken by these large corporations that just getting bigger and bigger on their greed while I struggle and have no help with the situation my car has been sitting for 2 months now in my garage although I'm making payments on it and can't get it titled
- Hamilton, OH, USA
I have had my car repaired a couple of time for the same issue, and both mechanics have told me that there is a recall on my cylinder 2 engine and the manufacturer was not saying anything which is causing the check engine light to come on and codes reading the same every single time: misfire, spark plugs and gaskets which have all been replaced twice in the 5 years of owning this car. The dealership won't help, if there is a recall or issue with my vehicles I need to know so I can transport my family and I safely back and forth. I see a lot of people complain about the same exact problem I'm facing currently. I'm probably out of about $5k maybe more.
- Bolingbrook, IL, USA
Today while driving on the highway at about 60mph my vehicle lost power causing the car to surge forward. I was unable to steer or brake for several seconds. The gauges completely dropped. It was as if someone had shut the vehicle completely off. The vehicle then restarted on its own. I was nearly rear ended by a semi and am terrified of driving this vehicle anywhere. I did a google search and came across numerous complaints of this happening. No warning lights prior to it happening or afterwards. We have had no issues with this vehicle until this point. It has approximately 90k miles on it.
- Seville, OH, USA
The contact owns a 2015 Dodge Journey. The contact stated while driving at unknown speeds, the check engine warning light illuminated, the instrument panel flashed, and the vehicle turned off. The contact stated that the vehicle restarted approximately 15 minutes later and was taken to the residence. The vehicle was taken to the dealer where the flash software, power train control module, anti-lock brake system, wiring three-way, crankshaft position, and sensor battery were replaced. The contact received notification of the Emissions Recall U67 for the Catalytic Converter Efficiency, however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,101.
- Dallas, TX, USA
On/about [XXX] I was driving from St. Petersburg, Florida to Winter Park, Florida. I was eastbound on [XXX]. The traffic was heavy and therefore slow. As I was proceeding at about 35 mph, the engine suddenly died. The vehicle became difficult to steer and the brakes felt abnormally difficult to apply. I was able to coast to the small space that separated the inside lane from the divider separating the eastbound lanes from the westbound lanes. After coming to a stop, I put the car in park. I then tried to restart the vehicle. The vehicle started normally and I resumed my travel. My safety and the safety of other drivers was put at risk by the sudden stopping of the engine in the middle of traffic. The problem has not been reproduced or confirmed by a dealer or independent service center. Since the incident, neither the vehicle nor the engine has been inspected by the manufacturer, police, insurance rep or anyone else. There were no warning lamps, messages, or other symptoms prior to or after the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- St Petersburg, FL, USA
Faulty keyless ignition node
- Hephzibah, GA, USA
Won't start. Multiple repairs and it still happens. Online forums say it's common on 2009-2017 year models
- Springdale, OH, USA
This was not an overnight thing. The hoses were being exposed to maximum temperatures each time i drove the car. The hoses going from that extreme heat to cold over and over again which caused little air bubbles in the hoses. As time went on the hoses were forming holes on the inside (up til this point there was no warning indication) because of that three hoses burst. Which caused my car to overheat very suddenly to the point my oil temp shot sky high (which was the first warning light saying my oil was over 300 degrees) and my head gasket was blown before i could get off the road. My windows instantly fogged up from the heat which impaired my vision and resulting in me almost hitting another vehicle when seeking safety to see what was wrong. This has been confirmed by other consumer reports about the faulty hoses. If i knew they were not applicable of being in my vehicle, i would of changed them for more suitable hoses. Luckily nobody got hurt but the instant combustion could of ended in a fatality
- Arlington, WA, USA
Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.
- Perris, CA, USA
The acceleration stopped, the lightening light, traction light and skid light all came on and would not accelerate. Car was on but no gas pedal in the middle of the highway. Oil was changed a week before and no leaks on ground but oil is low. It is very dangerous as it has done this several times over the last month and has caused me to almost be in several wrecks because speed drops and cars almost rear end me. Have replaced the Crankshaft Position Sensor twice no in a month.
- Terrell, TX, USA
This vehicle has a known design defect with the oil filter housing and cooler assembly. This plastic assembly will crack and leak oil into a valley in the engine compartment and eventually will leak oil over the rest of the engine and onto the floor. Other times it will fail completely and leak a large amount of oil and/or coolant causing engine failure. Repair if this occurs out of the warranty period is over $800US. There are many web sites with this same information and they are all the same cause. Chrysler will not affect repair for this issue unless it is in the warranty period. Problem is the failure can happen during the warranty period or after but it WILL happen. This should be a recall due to potential safety issue. If this happens while traveling at highway speeds, the engine can sieze and suddenly stop possibly causing a crash and injuries to the occupants or other nearby vehicles. Attached is the diagnosis from my mechanic.
- Brookfield, WI, USA
I have made several attempts to fix the continual misfiring, loss of power while driving performance to no avail. After spending thousands of dollars at the local Dodge dealership(s) and mechanics, I now have a car that is unsafe to drive due to known issues with the 3.6 Pentastar engine. This engine was recalled by Chrysler for years prior to my 2015 year. However, the Dodge cars like my Journey are experiencing the very same problems. I have reached out to my state of consumer department in Georgia. They have referred me to NHTSA as they have declared it a safety issue which outside of their scope.
- Duluth , GA, USA
The engine started racing, but did not show on the Tachometer. No dashboard lights. This problem started this morning (9-19-22). When I put it in gear, it jerks. I have to be extra cautious not to hit anyone or anything. I have had this car almost 2 years. It has been doing fine. I don't understand what could be causing this problem.
- Norcross, GA, USA
While following my fiancé after dinner her dodge journey completely shut off while driving but all the dash lights and radio stayed on. She was able to stop the vehicle safely bc I was following her and I was able to stop the traffic. She was still able to steer the vehicle and use the brakes. She stated that there was no warning or anything. I checked to see of any check engine light or anything was on but there wasn't. She did tell me it happen earlier that day at her work while she was standing outside of the car talking to her boss and the vehicle just shut off. My concern is if this happens again herself, my kids, or other individuals could seriously get hurt especially at higher speeds. She will be calling around to some mechanics and see if they can figure out the cause.
- Columbia , SC, USA
The contact owns a 2015 Dodge Journey. The contact stated while driving at approximately 35 MPH, the engine started to misfire and the engine warning light illuminated. The vehicle was taken to O'Reilly Auto Parts where it was diagnosed that the number three cylinder had a bad coil and needed to be replaced. The coil was replaced but the failure recurred. The engine warning light illuminated again. The vehicle was taken to the dealer where it was diagnosed that the number three-cylinder coil cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided case number 83819460. The failure mileage was approximately 50,000. The consumer stated the extended warranty for the cracks in the cylinder applies to the right side and not the left side of the cylinder. Also, the extended warranty did not include the consumers vin number. The consumer stated the vehicle was traded in for fear of paying another $4,000 in repairs.
- Murrells Inlet, SC, USA
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
- Montrose, PA, USA
- Yorktown, VA, USA