10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 28,559 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Saint Augustine, FL, USA
Airbags didn't deploy in head on collision and break system has a defect in the abs module
- Lake City , FL, USA
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
- Campobello, SC, USA
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco transmissions. The mechanic advised the vehicle had experience hydraulic pressure failure, the hydraulic pump in the vehicle went out unexpectedly. The mechanic said all fluids were inspected and topped off and look well all except transmission fluid, which was described as burnt. The mechanic explained that because of the pump failure the transmission wasn-??t receiving any pressure. I found an open recall not specific to my VIN but specific to 2016 Dodge Journeys that was for power train automatic transmissions. Recall number was S44. Another recall number was 16V461000. The consequences of this recall is exactly what my vehicle experienced. AAMCO also confirmed they see this a lot with my type of vehicle. My vehicle is available for inspection. My safety was gravely out at risk as I drive a lot taking my kids to basketball practice. I live in a very busy area metro Atlanta and have used the expressway often I could have loss the ability to brake at a higher speed or completely shut off in the middle of high speed traffic.
- Marietta , GA, USA
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.
- Gordon, GA, USA
The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise control system failed to operate as designed, and the driver-??s side window failed to open as needed. The contact stated that the Navigation System was inoperable and there were also several unknown warning lights illuminated upon starting the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 35,000.
- Castor, LA, USA
My car has many electrical problems, the power steering and today the engine burned out, I almost killed myself because the brakes did not respond to
- Tampa, FL, USA
Driving in a parking lot at a low speed, no breaking and 2 sensors came on. Anti-lock brake and traction control light. No reason for them to engage and have not turned off.
- Valrico, FL, USA
I was driving down the street and loss all power and brake control. No warning lights and no notice just shut off while driving, radio and lights everything cut off without warning.
- Savannah, GA, USA
When driving down hill on the freeway ( 65 mph or faster) and braking to slow the car, a heavy vibration and wobbling occurs on the front right side ( tire, suspension). Also occurs when car is washed and the wheel is wet. Applying breaks makes it wobble going at a slower speed, 25/35mph
- Denver, CO, USA
Pulling to go up bridge or highway. Tracking lights check engine light ABS light comes off and on. Braking is hard
- Galveston, TX, USA
My vehicle was in motion on a city street when suddenly my steering wheel locked and brake were hard to push causing me to side swipe a parked car.
- Detroit, MI, USA
This is the second time the rear ABS wheel speed sensor failed. My vehicle has 26,651 miles on it. This caused me to have to pull over on an interstate in order to check to see what was happening. This was a safety concern for me and I asked the dealership they said it's a known issue but no recalls on it.
- Park Hills, MO, USA
The contact owns a 2016 Dodge Journey. The contact stated that while pulling into a parking space the contact attempted to press the brake pedal however, the brakes failed to stop the vehicle. The contact stated the vehicle crashed into the post holding the handicap sign for the parking space. The airbags did not deploy. The vehicle was towed. A police report was filed. The contact received no injuries and no medical attention was needed. The contact took the vehicle to a certified mechanic who diagnosed that the brakes were faulty, however, they were not able to identify the exact cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
- Birmingham, AL, USA
Had about 20,000 mi on the odometer and brakes start to pulsate very bad, causing lots of vibration in the steering wheel. Had dealer check brakes and showed little signs of wear on the pads. This continued till I finally had the brakes and rotors replaced with aftermarket ventilated rotors and new brake pads. After only 200 miles, vehicle is again vibrating very bad on hard braking and steep inclines. Going to have dealer check the calibers on the front to see if one is sticking, where brakes were changed. Never had this occur in any other vehicle where the pulsating returned after replacing brakes and rotors.
- Tamaqua, PA, USA
Been having serious intermittent issues with my brakes. My traction control light and ABS lights would come on simultaneously and then brakes start to make a grinding noise as well as pedal starts to shake. Brought it into dealership on 10/6/19 as it was throwing a code for a wheel speed sensor. Had them replace that along with a full brake system check only for it to start having same issues 2 weeks later. I've read online of many other customers having the exact same issue only for Dodge to slap a bandaid on it. I have 3 kids and do not feel safe driving them anywhere as it is a serious safety concern.
- Palm Bay, FL, USA
Traction control light on and ABS light on constantly. Customer complaint of vehicle not stopping and ABS activate pulse felt in brake pedal. Wheel speed sensor giving a fault code was replaced but still having the same issue. Hooked up snap-on scanner and found communication issues from ABS to tcm to ECU so a data line most likely a culprit. Vehicle has 75K miles. Attached is a scan report of the codes found on vehicle. This seems to be common on many of the same vehicles. Will report findings once customer agrees to further investigate the issue. I'm thinking a faulty ABS module or wiring to ABS and faulting out the data communication line causing data loss between other modules in the system.
- Bethlehem, GA, USA
Brakes and pucks, drums, both front and rear. Needed replacement at 19500 miles, verified the removed parts, were totally rusted and deformed. Numerous vehicles and most had 50,000 miles plus before replacement. The items removed bordered on safety issues.
- Alpena, MI, USA
While driving my Journey will stall and I lose power steering and brakes with no warning. It also randomly happens when stopping. This has happened while sitting in traffic at a red light and when it turns green my car doesn't move. Had to put it in park and restarted with no issues. This happened when stopping at a stop sign. Had to put it in park and restart. This happened when slowing down to turn left. Lost all power steering and brakes. Almost had a head on collision and rear ended with 2 children in the car. After I got the car to stop I had to put it in park and start. Every time this issue happens I have to put it in park and it starts right back up. I have taken to the dealership twice, same issues and they say nothing is wrong because they are not getting an error code.
- 89014, NV, USA
- Katy, TX, USA