10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Dodge Journey. While driving approximately 35 mph, the check engine warning indicator illuminated and the speedometer started to fluctuate. The battery warning indicator also illuminated and the vehicle stalled. The contact was able to restart the vehicle but was concerned that the failure would recur. The vehicle was not taken to be diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 84,866.
- San Antonio, TX, USA
The contact owns a 2016 Dodge Journey. The contact stated that the vehicle failed to start and the transmission symbol illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not taken to a dealer and was not repaired. The contact mentioned that the hum vehicle detector tracking system through verizon detected failure codes for the camshaft and solenoid. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
- Charlotte, NC, USA
My 2016 Dodge Journey experienced a crankshaft position sensor "a" circuit malfunction (obd code P0335) while I was driving, resulting in an engine stall and total loss of power. Nearly resulted in a crash. I've since observed from other drivers that this is a very common failure on the Dodge Journey, and a serious safety issue. A recall for this problem (safety recall S89 / NHTSA 16V-907) was issued in February 2017, but applies only to a limited number of vehicles built from may to July 2016. Based on my own experience and that of other owners as reported online, I believe the issue is more widespread than the NHTSA apparently believes, and I suggest that the existing recall be expanded considerably.
- La Canada, CA, USA
2016 Dodge Journey power shuts off while driving on a city street. Replaced once already and same code came up: Crankshaft. This will be the second time replacing it in under six months.
- Converse, TX, USA
Car was driving when the engine turned off. Lost all power steering and ability to brake. This is happened two times today. I have read forums where older models have had this same problem with recalls to the ignition switch. This vehicle is unsafe to drive.
- Fayetteville, NC, USA
The wiring harness on the driver door, is a piece of crap. Cheap china thin wire. Breaks it's terrible. I never saw cheap#ss wire like that. It's more brittle, than peanut brittle. Then, I see about getting it fixed. With labor over $500 I didn't pay for cheap #ss wire's to break, for almost $30,000 I've never had this issue in any car I've ever had in the past 30+ year's ever. The door's won't lock the interior lights flaah. It beeps. Wth..........
- Elizabeth, WV, USA
The contact owns a 2016 Dodge Journey. While driving 40 mph, the battery warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the battery was low and needed to be replaced. The contact replaced the battery. The dealer and manufacturer were not notified. The failure mileage was 52,000. The VIN was invalid.
- Fairburn, GA, USA
My wife was driving her 2016 Dodge Journey on a street with a 45 mph speed limit when it suddenly lost power and died. It was towed to the dealership and they replaced the crankshaft sensor plug. We picked up the vehicle on 4/19/19 and it died again on 4/22/19. This time, the car was stationary, but had I be towed again. This time, they replaced the crank shaft sensor. We found a recall issued by NHTSA - recall S89/NHTSA 16V-907 covering 2016 Journeys for the engine built from May 8,2016 to July 12, 2016. The build date on the Journey we bought was 8/13/2015 and in service date of 1/15/2016. I called Chrysler and they denied any recall initially ( same as the dealership ) but then said the build date was set outside of the time frame set by NHTSA. I have the original part, replaced. In my possession. I feel that this problem may be more widespread and may not be reported by more people based on lack of acknowledgment by both Chrysler and the dealership as they are writing it off as a part that ' just broke '
- Albuquerque, NM, USA
Power distribution center went out in vehicle and repaired for the second time. I dont trust the vehicle. Stalled on the highway, with children in the car. This was very scary and dangerous. This vehicle had a recall that triggered alot of issues with the truck, to be quiet honest when it gets fixed I don't feel safe driving the vehicle.
- Des Moines, IA, USA
The issues started after the recall for the speed control computer flash was done, about 2 weeks after I noticed that my rear wiper would only turn on when the car was in reverse. If I would put the rear wiper switch in the on position nothing would happen. So in order to stop the rear wiper from moving while in reverse, I have to leave the switch on the on position, my rear wiper also moves when I unlock my car.. following that my reverse lights do not come on. Then my left tail gate light does not come on when lights are turned on but it does come on when I unlocked the car. When I open the rear hatch door none of the interior lights turn on. So I am forced to open another door if I want the lights to turn on. Also when I go to reverse my back up camera screen goes black and also starts to glitch. This happens occasionally.
- Fresno, CA, USA
Vehicle stalls randomly. Mostly at low speeds or slowing down.
- Reno, NV, USA
The drivers side master panel will not allow the windows to roll down. There is a clicking noise when trying to roll down, and a humming noise when trying to roll up. None of the window switches on any of the windows will work now. The lock/ unlock buttons and the rear view mirrors still work. I stopped at a drive through pharmacy window and it would not roll down. It worked yesterday and will not today. Nothing traumatic (spills, etc.) happened between now and then.
- West Jordan, UT, USA
The car was in motion on a city street the first time the engine just turned off then we where on the highway with big rigs behind and on sides when engine just suddenly shut off it was my husband driving the first time andwe had our kids in the back and a friend also it was a very frightening experience I told my huband dont panic push the starter button to turn off the car because U couldn't give it gas because engine was off but car still on in gear then thankfully the first time we it was not busy at the time we my husband pushed the start button and car was in off mode and then waited a few minutes before turning car back on by pressing the starter button and then we proceeded to enter the highway and about two miles down you feel a pull and the engine turned off again at speed from 75 to quick decrease in speed he veered off to the shoulder with cars and big rigs around us to the shoulder and pushed the ignition button to the off position and waited a few mins prayed and the car started after pushing the ignition button took it to the dealer the next day as that was night and it took a day for the dealership to say the car was fine it might be..exact words the engine crank shaft but it was working fine for the techs so it was at my choice to have it changed or not. It seemed to be working fine. The engine light that had turned on after the engine shut off was off so I decided it was just a glitch and car was ok. Here I am 2 weeks later and the car keeps doing the same thibg on the highway and street it is aweful, I have a all power train warrantee and the dealership says the engine crankshaft is not a part covered by warrantee please help others not get seriously injured or even die from a crash due to this not to detectable defect.
- Barstow, CA, USA
With less than 16000 miles have had battery drain down on 3 occasions, in one occasion less than 16 hours parked in a heated garage. Battery discharged to the the point once ignition to start is pressed, lights flicker, clicking sound form engine compartment, wont even stop this action by turning ignition off. Check of battery voltage was 5.6 volts, battery replaced on first occasion by dealer, both other times, dealer charged battery and no apparent codes tripped. Unable to locate problem. No lights etc were left on on either failure, parked in heated garage, driven for over 30 miles each time. Something is putting a severe drain on the battery is a short time.
- Alpena, MI, USA
Takata recall for a 2016 Dodge Journey. My Dodge Journey is experiencing multiply issues that may be deemed as electrical issues. The first issue is the cruise control is still malfunctioning from a previous recall under recall number 18U49182. Whether cruise control is off or on the vehicle still maintains it's same speed. The second issue with my vehicle is also the vehicle constantly veers off the road. I almost crashed on the expressway because of this issue. This issue pose a safety issue because it can cause an accident. The third issue with this 2016 Dodge is the tire pressure systems seems to be faulty. I have been experiencing a issue with this for a month now. When I put air into the tires all of the tires pressure psi are the same then within five minutes all the tire psi are different by substantial digits. One tire could be 39 when you begin and five minutes later it could display 34 psi. The vehicle is always imbalanced causing it to rock.
- Lauderdale Lakes, FL, USA
The door locks continue to lock even if the key fob is in the vehicle. This happens especially in the mornings when it is cold.
- El Paso, TX, USA
Vehicle not used 4 days, tried to start, the battery totally discharged, zero volts measured with a voltmeter. No apparent reason, nothing was left connected or powered on (I.e computer, phone, etc.) started with the help of another vehicle, the battery charged and works ok, the symptom did not recurred. I read several comments online. Is there a known reason? during the no power ordeal, I noticed a major safety concern: The driver's door lock can be opened with the key, while the other doors locks are electrically activated and if the car battery is dead can not be opened, neither from inside or outside. The car battery is physically located behind the left fender, in front of the left wheel and will be damaged even in case of a minor fender-bender. If this will happen, all the occupants (except the driver will be locked inside). What if a fire will occur? the car has 7 seats! there might be 7 occupants to be evacuated through one door only! I hope my concern will reach the right person (or department), and I hope a cure or remedy will be find. This will possible save lives! sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lake Worth, FL, USA
Several months after having new tires put on my SUV, I noticed the service AWD, traction control, and ABS lights were on continuously on my panel when in motion and upon learning the ignition button. Sometimes they'd go off either moving or stationary but then as 2 months passed, they'd remain on at all times. I wasn't able to engage cruise control when those lights were on. I had 2 near accidents from nearly hitting 2 large deer. I hit my brakes and my tires did but wasn't to grip the road and just felt like they were on ice (in summer). When they would grip they made a loud noise and then I was able to stop but not without smelling burnt rubber. I have heard from a friend of mine that is a mechanic that he had a feeling it was my ABS sensor but didnt have access to a Dodge diagnostic system as he works for a different dealership. Ive heard from different people that this has been a "common" problem recently with Journeys. I paid 97 dollars for a diagnostic forma non-dealer garage and they confirmed it was my right front ABS sensor and it was a manufacturer defect. I called the Dodge dealership and I was not informed when I brought it in there for the recall that it was under warranty. I brought my SUV in and the advisor didn't believe it was my sensor until it was replaced. I was informed that the Journeys have been coming in by the dozen over this issue and all over the U.S. that was the only sensor checked and replaced and my warranty is about done. Please investigate have 3 kids with special needs and I don't want accidents for anyone over this issue. My kids nearly lost me last year in a terrible accident. My vehicle was serviced Oct. 2018
- Cameron, NC, USA
I have a 2016 Dodge Journey about a month ago ran over a large rain puddle while turning in to get some gas. Filled up and as I'm driving off ABS, brake, and the swerving car signal kept coming on. My fuel gauge reader went all the way down to empty and the speedometer would go up and down random times while driving. Couple days later we had took it in to get checked out was told my fuel sensor went out and needed to get a new fuel pump because the sensor was inside of it. Had it fixed after waiting two days from our car guy drove it off the repair shop and not even hours later the same issue. Was told I had warranty on fuel pump purchased from dealership and they would replace it again. I took it to dealership and was told needed a new fuel pump and they were going to charge me 135 per error code and then would tell me what additionally needed to be fixed and that I would have to leave the car for up to a week. The car was just purchased in Aug 2018 and it has under 54K miles on it. While driving the car at any given time all the lights continue to come on. The car stopped on me in the middle of the highway. It gave out on me in the center highway and I had to wait for emergency serveces to assist me it took 2 hours and this was at 7 am in the morning on 610/10 freeway in houston, tx the car has given out on me twice now and ive replaced the battery twice. Whatever is the issue continues to kill the battery power and I can't find any mechanic including the dealership to fix what the problem is, but they want to charge me for randomn work that does nothing to fix the issue.
- Katy, TX, USA
- Simi Valley, CA, USA