10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
39,833 miles

About These NHTSA Complaints:

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problem #70

Jan 012024

Journey

  • miles
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.

- Easton, KS, USA

problem #69

Dec 012023

Journey

  • miles
My vehicle has been stalling out while driving, to the point of the brakes lock up, once it-??s in park you can-??t get it out of park, or can-??t get the vehicle to turn off while stalled out, literally have to disconnect the battery, and reconnect it to maybe get the car a fresh start to turn over and return power to systems. The check engine light pops on when stalled but not normally and is coding for crankshaft position sensor a circuit. My vehicle apparently doesn-??t have an open recall; but have seen this same issue has been a recall on the same year, make, and model, just not mine. The dodge dealership would rather me sell them my car and buy a new one.

- Warsaw, IN, USA

problem #68

Sep 042023

Journey

  • miles
My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.

- Fayetteville , AR, USA

problem #67

Jan 012023

Journey

  • miles
My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front seat floor gets wet underneath mat in winter, locks on doors lock and unlock at will, heating and ac unit comes on at will the car is dangerous to drive

- North Highlands , CA, USA

problem #66

May 012022

Journey

  • 100,000 miles
The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.

- Slidell, LA, USA

problem #65

Aug 082022

Journey

  • miles
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!

- Memphis, TN, USA

problem #64

May 102022

Journey

  • miles
I received notice of a recall for my vehicle, when reviewing the recall list, I noticed I have issues where all icons come on, and the radio turns channel without selection. I can no longer check the vehicle status (oil level, tire pressure, etc.). I recently completed a scheduled oil change, and the next day received notice the vehicle was due for an oil change. In the recalls listed, I am having the same issue, but my VIN is not showing. Please help, as my 2016 Journey should be part of this list.

- Denver, CO, USA

problem #63

Apr 042022

Journey

  • miles
The problem started back in April, where lights on my dash started coming on. I noticed a different feel when i drive now. I dont know if its electrical steering or what. Its the BRAKE, ABS, A TIRE, and A Car with Swerve Lines... I dont feel safe when me and my kids are in truck. One time i was driving and it said i was going 99 but was actually going 45. Also it says there are 4 RECALLS ON THIS MODEL but when i put my VIN its says i have no unrepaired recalls. THAT IS FALSE! THE RECALLS LOOK LIKE SOME OF THE RPOBLEMS MY VEHICLE IS HAVING. I dont know whats going on but for my kids safety im gone need it handled and fixed!

- Hope Mills, NC, USA

problem #62

May 242022

Journey

  • miles
Sometimes when I turn my car on the front screen won-??t turn on it will stay black, when I go to back up my rear view camera won-??t work, sometimes my two front windows won-??t roll down, my defroster won-??t turn on in the front, my blowers used to work where I was able to switch them to defrost, just face, or feet but it-??s just stuck on one setting and my passenger side blows hot air when the AC is on. In winter it-??s hard to see out my front window even when I let the car warm up, it will fog up while I-??m driving and it causes me not to see and could potentially cause a major accident, also in the summertime when I need the AC for my children and it-??s not working properly can effect them as well, my car definitely should be on the recall list for several things that have been recalled, I feel unsafe to drive it especially with my babies in the car. It-??s my only transportation for anything! Along side with my AWD light flickering on and off and causing my car to slow down and not accelerate, it feels like it-??s going to stall and would not be good in the middle of traffic.

- Holland, MI, USA

problem #61

May 022021

Journey

  • miles
Unknown: my vehicle driver side carpet gets, my heat comes on by itself constantly my check engine light comes on and off and sometimes my acceleration and braking doesn't match or lineup at times when I brake/ slow down and then get back on the gas it doesn't register or pick up on breaking and slowing down a lot of dodge journey's have these same issues according to online reviews

- North Highlands, CA, USA

problem #60

Apr 212022

Journey

  • miles
For several month my brake light would illuminate when I would hit brakes. Then the ABS light and traction control light also came on. Took it to shop and said it was the electric stability control module and dodge journeys are known for this but it only recalls 2012-2015. Mine is a 2016. Pretty sure it should also be included in the recall, nevertheless they tried to charge me almost $600 to fix, I refused.

- Gordon, GA, USA

problem #59

Nov 282016

Journey

  • miles
Headlights keep flickering while driving and park on high beams and low beams

- Bapchule, AZ, USA

problem #58

Mar 132022

Journey

  • miles
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off

- Pickens, SC, USA

problem #57

Mar 152021

Journey

  • 35,000 miles
The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise control system failed to operate as designed, and the driver-??s side window failed to open as needed. The contact stated that the Navigation System was inoperable and there were also several unknown warning lights illuminated upon starting the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 35,000.

- Castor, LA, USA

problem #56

Aug 272021

Journey

  • miles
Throttle computer system. Vehicle would shut down while driving. Skid control turned off. No acceleration or wheel control.

- Morrow , OH, USA

problem #55

Aug 302021

Journey

  • miles
My car has many electrical problems, the power steering and today the engine burned out, I almost killed myself because the brakes did not respond to

- Tampa, FL, USA

problem #54

Jul 132021

Journey

  • miles
The crankshaft sensor failed and vehicle stopped in the middle of the road. Very unsafe, no warning or anything

- Wilmington, DE, USA

problem #53

Jul 072021

Journey

  • miles
I was traveling on the highway when the vehicle suddenly, without warning, stalled and stopped running. I was able to cruise until the vehicle completely stopped. I was able to restart the engine by pushing the "start" button to off and then pushing my brake and the engine restarted successfully where I can drive to the shoulder off the road. Engine light turned on. I have a OBD scanner tool and the code that the tool read is P0335 Crankshaft Position sensor malfunction. Circuit A. I have about 52,000 miles on my odometer. This is a huge safety issue. At high speed, if the car stalls, this could lead to a significant accident. There was no warning prior to the engine stalling. I have a service appointment at Marino CJD next week. Marino CJD is located at 5133 W Irving Park Rd, Chicago, IL 60641.

- Chicago, IL, USA

problem #52

Jun 212021

Journey

  • miles
While driving my 2016 Journey in Raleigh, N.C. the vehicle was working fine until I came to a stop sign and it stalled. I was able to start it up and luckily no vehicle was behind me the first time it occurred. In Raleigh it did this again at a red light but because the vehicle behind me was still at a stop and I was aware from the time before I quickly restarted and drove with little fanfare. The Journey would drive fine, but when stopping at a sign or light or stopping in general the vehicle will stall. It buckle and then stalls as well. I was able to get home from Raleigh to Raeford NC because of driving on the highway. However, upon arriving in local roads in Raeford and having to stop at the lights, the Journey stalled at every light. I was able to start it up and drive a few times, and a few other times it would stall on first, or second try then work on next. It once stalled and took multiple times (more than 3) restarting before I was able to get it driving. At home I was able to get the vehicle safely into the driveway and upon starting it while in park it would idle normally and not shut off. I then put it in reverse to back up and it immediately started to buckle and then stalled. Put in in park and start the engine again and it would idle, went to drive and it stalled again. Restarted it in park and went to neutral and it would idle, but try to go to drive or reverse and it would start to buckle as if to shut off. Back in neutral or park and again it idles. It will role in neutral if I release the brakes too. Put it in drive or reverse and it stalls and shut off. Now I am unable to even get it out of my driveway. So I will have it towed to the dealership.

- Raeford, NC, USA

problem #51

Apr 012021

Journey

  • 53,000 miles
It just dies and several times it had trouble restarting. This happened over the weekend and then several days later it did it again 3 times in a row.

- Knoxville, TN, USA

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