10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
43,247 miles

About These NHTSA Complaints:

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problem #104

May 012024

Journey

  • miles
I was driving my vehicle and the engine light came on with cruise control one time and abs brake lighta another time. When I got it checked by a mechanic, I was told it was clamshaft and crankshaft and that it was under a recall for my specific make and model and to take it to Dodge dealership. I did so and they ean a diagnostic test that tevealed exactly what I told them the mechanic told me and that it was not under recall and would be $2900 to fix. I argued that there is a recall for my specific make and model for the exact issue and was told to call Chrysler. I called and spoke with them and was told my vin doesn't pop up for thr recall even though my same year, make and model is having the same specific issue and that there was nothing they can do. I drive my vehicle to take my son to school and go to work as a nurse, caring for others. I was told that my vehicle may power off in the middle of driving because of the faulty sensor, potentially causing harm to myself, my loved ones and others on the road for an issue that my same make, model and year vehicle has a recall for that my vin number doesn't come up for.

- Harrisburg , PA, USA

problem #103

Jan 012024

Journey

  • miles
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.

- Easton, KS, USA

problem #102

Apr 062024

Journey

  • miles
Car started shifting erratic

- Las Vegas, NV, USA

problem #101

Feb 012024

Journey

  • miles
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.

- Rockfield, KY, USA

problem #100

Feb 262024

Journey

  • miles
Crankshaft sensor failure - check engine light

- Fort Pierce, FL, USA

problem #99

Dec 192023

Journey

  • miles
Engine oil filter housing made of cheap plastic. Sitting under the intake in the V part of the engine between the cylinder heads. PLASTIC housing with hot oil trapped in the middle of the engine. Dries out the seals and causes housing to crack. Well known issue, all aftermarket housings are made of aluminum because of this. Due to location oil leaks into that V area and pools continuously. After driving around a corner large amounts slosh over and down the back of the trans and onto the exhaust and on the drivers side wheels. Well known fault costing consumers at least $500 to repair a faulty part due to no recall. Please make them do a recall this can start a fire or cause crashes from oil getting on the tires.

- Hampton, VA, USA

problem #98

Sep 042023

Journey

  • miles
My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time. When it shuts down you loose control of the vehicle and the steering wheel locks and unable to move safely off the road you have to stop in the middle of traffic and put it in neutral and get out and push it off the road! I have had it sent to two shops to find the problem and they both come up with the Crank Shaft Sensor the first one replaced and the problem still happens! So the 2nd shop a Dodge dealership has diagnosed the same problem but then they say the Recall S89 is the problem with my vehicle but because My vehicle was made 6 months before the start of the recall they say I have to fix the problem out of pocket and I refuse to do it! If there is a known problem and a fix for it on a recall then the recall date should be changed to include older models with the same issues. Thank you for any and all assistance in this matter.

- Fayetteville , AR, USA

problem #97

Jan 012023

Journey

  • miles
My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front seat floor gets wet underneath mat in winter, locks on doors lock and unlock at will, heating and ac unit comes on at will the car is dangerous to drive

- North Highlands , CA, USA

problem #96

Jun 052023

Journey

  • 170,000 miles
The contact owns a 2016 Dodge Journey. The contact stated while starting the vehicle, the vehicle made abnormal knocking sounds. Additionally, the vehicle shuddered and hesitated while responding upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure had been recurring while starting the vehicle and driving from a complete stop. The vehicle was taken to the dealer, where it was diagnosed that there was low compression in cylinder #2, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000. The VIN was not available.

- Ferron, UT, USA

problem #95

Apr 152023

Journey

  • miles
My abs, traction control, and my AWD service light all have been on making my car jump before I can accelerate and it then drives fine but today it would not allow me to go over 15MPH and all I could hear was grinding noises! This was the first time that has happened, I-??ve replaced the wheel sensors, bearings, and all new tires it turned off for a couple months but now is back on! This is a huge hazard, I have 3 kids that were with me when the new incident happened and had to put my hazards on to make it into a gas station parking lot, this needs a recall on all senors, abs, cruise control, electrical, transmission. List goes on. What is it going to take for them to see many people have been complaining of the same issues at hand"? Is it going to take a serious or critical accident?" It should not have to get that far, I-??ve complained a couple years ago and no one ever contacted about these issues. I just want my car safe for my kids! Please I beg of you to do something about these issues!

- Akron, MI, USA

problem #94

Dec 012020

Journey

  • miles
Front blowers blow hot air when A/C is turned on, defrost won-??t work in winter, the backup camera keeps going black and glitching when in reverse, my abs, traction control, and AWD service keeps coming on, I have changed both front wheel sensors, wheel-barrings, brakes, and all new tires. It helped for a month no lights on and it drove amazing no issues and one day it started again and when I try to accelerate you can feel it not want to go, I hear a grind noise and then the car will jump super hard then the AWD service will kick on and traction control turns off and it will drive fine again. I have 3 kids and do not feel safe anymore driving my car! Im shocked there isn-??t a recall on any of these issues considering there have and still are a lot of complaints on the same issues I-??m having. Also cruise control won-??t work. I seen it was recalled but previous owner had taken it in and got it replaced but it definitely is bad again. I know these issues can not be good on my car-??s transmission or engine! Please help me! I-??ve filed a complaint before and heard from no one.

- Akron, MI, USA

problem #93

Apr 012023

Journey

  • miles
While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm-??s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate

- Ellenboro, NC, USA

problem #92

Mar 082023

Journey

  • miles
I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.

- Belton, MO, USA

problem #91

Dec 222022

Journey

  • miles
one week ago or so, I was driving, then I notice the needle grade was moving back and forth, car stared to give me beeps sounds if it was over heating. then the engine light came on and is still on, a recall on cam shaft S89 was done 2017. I have no knowledge of this getting done, there got to be some type of shortage going on, because when i drive the car stalls and feels like a stick shift. CAM ECM SENSOR, I was told by my register mechanic. when he tested it for me it it showed that its a shortage in the wire cam going to the ecm sensor. my car has 42,000 miles on it. I'm not a every day driver., since this pandemic. i paid off my car 2018 or 2019 and she is 6 years old. I strongly feel like this gotta be a manufacturing defect. Dealers wanna charge me $265 dollars to do a diagnostic. which I feel like what the hell. So I'm asking for some clarity in 6years doge cars act up like this. Ihave always brought my cars from dodge and drove it over 18years with never a mess like this. I'm a old lady looking for real honest answers. Other then well its time to buy another car

- Washington Dc, DC, USA

problem #90

Oct 152022

Journey

  • miles
Car would not start so I thought it was the battery so I called a tow truck and they jumped my car. I had my car jumped and went to drive it to the local Pep Boys to have my battery checked out and my car would not accelerate above 15 MPH and the engine kept hesitating every time I was trying to stop the car or at a stop light. After reading all the other complaints on this website about the same type of issues with 2016 Dodge Journeys they need to be recalled and the engines fixed.

- Ontario, OH, USA

problem #89

Oct 022022

Journey

  • miles
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.

- Campobello, SC, USA

problem #88

Aug 012020

Journey

  • 80,000 miles
The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undetermined speed, there was an abnormal ticking noise detected. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where they informed the contact the camshaft sensor and crankshaft sensor should be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 16V907000 ( Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.

- Virginia Beach, VA, USA

problem #87

Aug 082022

Journey

  • miles
The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!

- Memphis, TN, USA

problem #86

Mar 212022

Journey

  • miles
I was driving on the highway and the RPM-??s started going up and down like crazy and it wouldn-??t excel past 25. This happened for two miles and then I stopped at a stop light, when it turned green, I went to go and it would only reverse. Even when in drive. I had to turn the car off and back on to slowly get over to the side of the road.

- Sonora, CA, USA

problem #85

Mar 132022

Journey

  • miles
Vehicle stalling and but won't cut off. Left us in the middle of the highway. Is a problem with other vehicles like mine. But doesn't have the recall check engine light came on but went back off

- Pickens, SC, USA

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