5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger seat belt won't remain connected. Easily disconnected with a slight pull.
- Jefferson, OR, USA
While driving the driver's seat belt keeps coming off. The A/C keeps turning on randomly when I turn it off.
- Houston, TX, USA
We bought a brand new 2016 Journey. After two years of owning (with no accidents or issues) we had a situation where we had to slam on the brakes due to the car in front of us randomly slamming on their brakes. My child was in the back seat in a seat belt and the seat belt came unlatched, he ended up hitting his head on the back of the front seat. Although there was no accident, it could have been much worse. This is the second seat belt we have had issues with in this car. We can continue to get them fixed but what if something worse happens and another belt goes bad? this is our families safety and the belts continue to prove to be faulty on a car we brought brand new.
- St. Louis, MO, USA
When I'm trying to put my seatbelt in, it doesn't always catch. It will slide back out. This first started in the first year of us buying. It had 17 miles on it when I bought it. It came out while driving one time.
- Douglasville, GA, USA
My seat belt unbuckles its self when driving. It will not latch into the buckle properly.
- Woodland Hills, CA, USA
- Taylorville, IL, USA