The driver side Active Head Rest deployed while driving on the highway striking me in the back of the head. Luckily it did not cause any accidents or injuries.

- Gilbert, AZ, USA

Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.

- Homestead, FL, USA

Throttle system gave out in 2018. Had the system replaced. Throttle light is still coming on and will lose pressure. And the rear back windshield wiper will not go all the way down. And heating/cooling system is not working properly in the front part of the SUV. Or in the back

- Columbus, MS, USA

The lights on the interior are coming on by them self, I believe the problem lies in the rear wire harnesses. My car only has 31000 miles

- Lynwood, IL, USA

Vehicle transmission went out/ stopped working.

- Owensboro , KY, USA

The headrest safety system deployed while parked overnight. It is only supposed to activate during a crash.

- Tallahassee , FL, USA

Windshield has begin to crack unexpectedly.

- Buffalo, NY, USA

Rocker arms are loose needing replaced. Transmission is almost locked up.

- Decatur, TX, USA

While I was driving on the freeway, a red battery image displayed on the menu center screen.next day had it checked, was told all was fine, everything check out..a week later was on freewayagain, headlights flicked, radio went dead(display &sound) twice, engine bogged down briefly. Car is in shop now..two days.and no accurate diagnosis..this is obviously a well-documented problem with this model of vehicle..has this caused death" will it lead to death, yes, is there help for the consumers?? I'm aware of numerous electronical problems with these and other Dodge vehicles. As I have owned one in the past with a similar problem. That cost me thousands, and could not be fixed, even by a tech from corporate out of state..now with my current situation how can I be confident on the road" also why, when the dealership know(for a fact) their vehicles have these issues. They charge a $180 diagnostic fee, that can not be applied to repair..unfair and criminal to put vehicles on the road they know are faulty..faulty as in electronic issues that no one can pinpoint..and it appears that if they throw enough parts at it, maybe that will work...these issues must stop!!

- Henderson, NV, USA

Follow-up to #11289608 on 12/17/2019; the dealer performed a service bulletin #18-078-17 & PCM update, #181906sz as recommended by star technician. States vehicle functioning as designed. Two different dealerships have been unable to duplicate issues. Vehicle ran great 12/19 until may18, 2020. On 2-hr trip, vehicle stalled 4 times-no warning. In drive-thru line waiting, engine cut off - car wouldn't start. Towed to local dealership, rocky top cdjr in kodak, tn - diagnostics code PO171 for sensor - not covered, my dime for $273. Drove home - no issues. On 5/21/2020, car started right up after filling up, then died - not vacuum issue. Tow truck driver put car in neutral manually to tow to dealership. Service advisor told of issues. On 5/25/2020, service advisor called-technician found the fuel pump losing pressure. Fuel pump module and fuel pressure module replaced under goodwill. Ran perfectly, no issue. On 6/11/2020, started up then died. Transmission temperature gauge hot, but no actual temperature shown. A reminder that plagued intermittently in 2019 and posted in first complaint to nhtsb and fca. Car towed once again to rocky top cdjr in kodak, tn - technician says fuel pump no longer working. Two weeks old and now not working. Part is back ordered till end of month?! now, have rental on my dime. Today, 6/16/2020, spoke to fifth (5th) reported fca case manager on continuing problems. No longer trust vehicle and deeply concerned for my safety because vehicle has yet to be fixed. Have found other NHTSA complaints disturbingly similar from 2018, 2019 and 2020: #11113660 (ca), next 3 are ga, same car #11243797, #11244334, #11245530 and #11317210 (fl). Always asked if the vehicle is fixed...I do not know until it's no longer giving me problems. My vehicle is still not fixed...there is something internally wrong with this model!!!

- Robbinsville, NC, USA

I can be driving or parked and the A/C keeps coming on every time I shut it off it comes back on. I have only had this vehicle since Feb. 14, 2018 and if this is going wrong now I am guessing the wiring in my dash is not good. We R talking about trading in and suggesting to our friends not to buy. I took a video. My email is [xxx]. it has happened for 5 days in a row. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Odessa, TX, USA

On July 17th 2019. I was gaining speed on an entrance ramp to highway 95N in stafford, va. As I approached 60 mph the SUV's steering wheel locked up on me and I couldn't turn the wheel. I tried the brakes and the brakes wouldn't work they were hard and would not push down. I let it slow itself down and made it to the side of 95N. I then put the SUV in park with hazards on. I exited the SUV to check for any damage and or indications of what caused the svu to lock up while driving. There was no sign of anything that I could see. I returned to the driver's seat restarted the SUV. After noticing that the radio was on but not sure if the truck was on. So I restarted it to be sure the engine was running. I drove it home, 10 minutes down the highway at 50 mph and called the lustine dealership and had it towed to them. I can say that the weather was 98 degrees real feel at 110. This was around 2 in the afternoon. The lustine dealership had my SUV from then until July 22nd. They put over 100 miles on my SUV and said they couldn't duplicate the issue. They told me to just wait and see if it does it again. After having the problem and giving them the SUV I looked on here and saw a SUV with the same exact experience. I told the lustine dealership and gave them an email with this information and they didn't even bother to contact the other dealership listed in the complaint on here. Which did find out the cause. Lustine had my SUV when I gave them the information about the other SUV. Also my SUV had about 26485 when is happened. The lustine dealership didn't even put on my paper work they couldn't duplicate the problem or where in took place.

- Stafford, VA, USA

The ABS light and the traction control lights have been on my car continuously. At first they would come on intermittently during a ride and then stay on. But now, they are on during almost every ride during startup.

- Orlando, FL, USA

The vehicle is stalling intermittently while traveling slow in intersections (left turn or straight), roundabouts, slowing in traffic. No dtc codes are thrown. As the issue is intermittent, undable to duplicate on request.

- Woodstock, GA, USA

Body control model was faulty and made lights flickering witch makes it hard to see at night took it in to dealer they said nothing was wrong about little less than a year later I took it back ib because it became more frequent then they said yeah its definitely flickering and said the BCM was faulty and needed to be updated..

- Monroe, MI, USA

Door locks won't lock

- Hueytown, AL, USA

Not vehicle specific. There is much concern over distracted driving. Cars produced today can not be driven without viewing the dashboard video display. Climate controls, radio, etc. Video display is constantly displaying information which requires driver to take eyes off the road. I believe backup cameras are useful, but should only display video when in reverse. Cell phone distractions. Electronically disable cell phones while vehicle is moving. May signal an incoming call, but must stop vehicle to respond.

- Atlantic, IA, USA

The main screen for uconnect went dark after turning on the car (parked). No radio, no A/C control, nothing in the center console would work. We live in fl and no A/C is a big problem, specially when you have a toddler and a baby. I went to my destination with the dead console. I went back in the car, this time everything was ok. I called fca and their answer was "go to a dealer and pay for a diagnostic, if there is a problem we'll refund you" I don't think that is correct when we are on warranty and when they know this is not an isolated issue. I found several cases of people going thru the same, they suggest reboot, factory reset and other non-sense. Check this video (link) and you have evidence of several problem with this system. This also is being going on since at least 2012. Time for a recall on uconnect systems!!! https://www.youtube.com/watch?V=rwhpsfiqv1W

- Lake Wales, FL, USA

Sitting or driving ac not cooling sitting or driving gas level drastically dropping to zero then spike mte, taken to dealership multiple times and not duplicated. Drove this morning and mte spiked and zeroed out again while driving. Transmission shifting hard and grinding noises overall electrical issues based on dealership explanation and issues could not be duplicated. Car still experiencing issues of the following even after update per dealership: Transmission fuel electrical air conditioning ongoing issues, no resoution

- Fruit Cove, FL, USA

I was driving with the cruise control on and the vehicle kept trying to speed itself back up and the car kept slowing down I noticed the car was on fire in the back of the car so I pulled over turned the car off jumped out walked to a safe distance called the police while on the phone with them the car catches fire and burned down.

- Detroit, MI, USA