5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Dodge Journey:

Unsubscribe any time. We don't sell/share your email.

problem #5

May 302019

Journey

  • 15,000 miles
The steering locks up like it's power steering but it's not I lose all control of acceleration the only way to regain control is to put the car in park turn it off turn it back on sometimes it doesn't want to start right back up this has happened four times while my kids are in the car and while in motion and the dealership can't find anything wrong with it all they do is update the computer.

- Dunnellon, FL, USA

problem #4

Dec 232018

Journey

  • 29,500 miles
I have had 3 incidents, with the latest on 12/23 when during a rapid breaking to avoid collision as a vehicle did illegal lane change in front of me, my wallet, which I had on top of the middle compartment, pushed the clutch and changed the gear to reverse and my car went backwards almost colliding with a vehicle behind me. On other incident on thanksgiving day in 2017 I was making an U-turn when I had to break for a car which turned right sharply and my small purse flew and switch the gear to neutral and I was pressing the gas pedal and trying to get out of the way of incoming traffic and couldn't understand right away that the car's gear has been pushed to neutral and that's is why I couldn't move the vehicle. The clutch has no lock button and when pushed with even two fingers it switches the gears, so any small object during a quick or sadden breaking can cause the gear to switch to reverse or neutral.

- Cypress, CA, USA

problem #3

Sep 012018

Journey

  • 30,000 miles
Just left my drive way not from from it about to turn on another road when my car steering went out the dash was froze and when I went to use the brakes I couldn't. I was glad I was only going 13mph and didn't have to turn and no one was around me. My kids were in the car with me we rolled to a slow stop. I then turned the push button off then I turned the car back on and it acted fine. That's is dangerous. It could have ended badly. I just bought this car and now I don't even want it anymore. To scared to drive it.

- Casar, NC, USA

problem #2

Aug 262018

Journey

  • 1 miles
My Dodge Journey 2017 has a steering problem. I was driving home from the market when my steering wheel stiffed up when I was trying to make a left. It was very hard to make a left turn and then I try to make it go straight and it was hard to even it out, as well as trying to make a right turn.

- Los Angeles, CA, USA

problem #1

Jun 222018

Journey

  • 8,000 miles
We were driving down a 55 mile per hour highway and getting ready to make a right hand turn onto a narrow bridge. We slow down before making the turn and as we proceeded the car shut down losing control of brakes and power steering. We were able to pull wheel enough from going off the bridge. We were able to start it right backup after we got control and came to a stop, but it was one of the most scary experiences ever with a vehicle. Immediately made appt to have it looked at by dealership and they could not find anything to help us. They stated that Dodge is aware that there is an issue with the car shutting down on a turn in temperatures above 105. That day the height was only 99.we did have the newest updated software when this occurred. I have contacted Dodge directly and was told that there is nothing further they can do so next time it happens to pretty much call them and set up appt. With dealer. I am so irritated with the whole situation that now we just have to hope we don't wreck it next time it happens. We try not to drive it at all as we have 3 small children. Really hope Dodge figures something out before it's too late!

- Redding, CA, USA