8.0
pretty bad- Typical Repair Cost:
- $650
- Average Mileage:
- 55,000 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- replace wiring (1 reports)
- replaced camera (1 reports)
I went to park my car where the back up camera screen suddenly turned Black and stopped working. I took it into the shop several days later where they claimed to fix the issue. I paid $300 for it to be fixed. Then in March 2020, it happened again and I took it back and they said that last time they didn't replace the wires, just put them back together and this time will have to replace them. I ended up having to pay $650 total for the whole job because it was not covered under the warranty. However, this is a safety issue because when the camera stopped working, the interior cabin lights would not turn off while driving and would brighten when I hit the break making it dangerous when driving in the dark. This is unacceptable and something that Dodge needs to look into as it is a safety issue.
- Maria K., Bronx, NY, US
The backup camera stopped working. I took it in. They said I need to replace the camera. They replaced the camera. It then worked for about 16 months. Now the NEW camera doesn't work.
Update November 2, 2022:
The NEW Camera that the dealership put in during July of 2021 has now STOPPED WORKING. Ridiculous. Now they want a $189 fee to diagnose the issue again. And then I'm sure they recommend a new NEW camera and wiring. I'll have to pay because it's over a year since they replaced the other one. Pathetic. I'll never buy a Dodge again.
- Russell A., Grand Bay, AL, US