10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 8,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When to use second row center seatbelt for child restraint on car seat. Noticed the mechanical lock from extension of the belt did not lock and if were to get in wreck would not function as the safety device should. Did a questioning of other similar vehicle owners and all have the same issue.this is when the vehicle is sitting still. Second problem is motor mounts when vehicle is parked on any incline surface even slight incline of jerking violently from park to any gear and back to park. Many other individuals also questioned have had similar issues and negative fixes or resolutions from dealerships repair personnel. This is from park to motion and vice versa.
- Buckeye, AZ, USA
Seat belt comes out with minor tension without pushing seatbelt release button. This has happend many times. 9000 miles on car.
- Palmdale, CA, USA
The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road.the dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side
- Boaz, AL, USA
The contact owns a 2018 Dodge Journey. The contact stated that the front passenger seat belt failed to restrain properly. While driving 65 mph, the driver was able to avoid a near crash. The front passenger seat belt failed to restrain her and caused her body to slip out of the seat belt and strike the dashboard and floor board. The contact's head and neck were caught in the seat belt shoulder strap, which caused the contact's head to feel abnormal for a few days. The vehicle was taken to an unknown dealer for inspection, but they were unable to locate a failure with the seat belt. The dealer stated that the leather seat may have caused the seat belt failure. The seat belt was not repaired. The VIN was not available. The approximate failure mileage was 15,000.
- Whitehouse, TX, USA
- Newnan, GA, USA