10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jul 112024

Journey

  • miles
My driver side head rest deployed without an accident

- Elizabethtown, NC, USA

problem #9

Aug 122019

Journey

  • miles
Since we purchased the vehicle in 2019 the backup camera would spoetacticly stop working (black screen with a camera and line through it) or have the camera image upside down.. When we took it into our local dealer, they said it was a software issue updated and said it was fixed.... But we've still have the issue and now they say the camera is faulty and want us to pay out of pocket for a replacement as well as the work and all else... This is a major safety issue and been plaguing Dodge vehicles.

- Holladay, TN, USA

problem #8

Feb 272024

Journey

  • miles
The back up camera has stopped working, sometimes it is a black screen, other times it's just a series of colors with no image. This makes it hard to back up safely.

- Tampa, FL, USA

problem #7

Aug 122020

Journey

  • miles
My 2019 dodge journey back up camera has not worked since i had the car it shows me a yellow earror sticker n is a blind spot from the flashing of the camera not working this is dangouas and could cause major crash i have tryed to get dealer to fix it now i am not under warrenty and can not fix it now this is not safe at all also my fron breaks was fully replaced brand new everything n still leaking something to wear it hard to press on break this back up camera needs to be recalled n fixed this is not right n very unsafe

- Ravenna, OH, USA

problem #6

Feb 042023

Journey

  • miles
Back up camera is upside down, blurry or does not work, when in reverse

- Mesa, AZ, USA

problem #5

Feb 032023

Journey 4-cyl

  • miles
With less than 29000 miles the backup camera has failed. While trying to back up and use rear view mirror it-??s almost impossible to see what-??s behind the vehicle. Dodge says this vehicle is out of warranty because of over 36 months. What-??s it take 10-12 kids to be backed over in-order to issue recalls. There-??s numerous others complaining about this. Please in the interest of SAFETY please consider recall on this. I thank you in advance for safety. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Kewanee, IL, USA

problem #4

Jan 032023

Journey

  • miles
As I was driving, I began to park. I put my foot on the brake and proceeded to put car in reverse. The back up camera began to flash. Once it stopped flashing, the image on the screen was upside down. It-??s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what-??s behind them. If the Camry isn-??t functioning properly it-??s can cause accidents. No warning. The camera just randomly did this. And since then the camera has been upside down. I have never had this issue before. I cut the car off for days at a time and the issue will not go away. I googled the issue and a lot of people with Dodge automobiles have had similar issues.

- Dolton, IL, USA

problem #3

Jul 242021

Journey

  • miles
While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.

- Fitchburg , MA, USA

problem #2

May 202020

Journey 4-cyl

  • 44 miles
Burning smell of fluid, plastic or metal when driving the car.

- Queens Village, NY, USA

problem #1

Dec 112019

Journey

  • miles
Uconnect dont work half the time, uconnect says its a dealer problem dealer says its a uconnect problem, ready to get it all back

- Brunswick, GA, USA