My back up camera was working one minute and than the next to completely stopped working!

- Augusta, WV, USA

My vehicle, despite never displaying any warning lights or previous issues, unfortunately experienced a sudden failure while I was driving my children home. The car abruptly stopped functioning in the middle of the road, which nearly resulted in a collision with other vehicles, leaving us stranded as other cars passed by. I have since contacted Dodge and discovered online reports of transmission problems with the 2019 model, although, for reasons unknown, my specific model year is not listed. This was very dangerous and I am stuck with the repairs on a car I have not had long.

- Charlotte, NC, USA

Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the camera now fails to display any image at all. This poses a significant safety concern, especially since reverse cameras are a federally required safety feature on vehicles manufactured after 2018. Despite attempted inspections, no clear fix was provided, and I believe this may indicate a manufacturing defect. I am requesting that Chrysler/Stellantis acknowledge this issue and investigate whether other owners have experienced similar problems. A technical service bulletin, warranty extension, or recall may be appropriate, depending on findings. Please advise if any repair support, diagnostic guidance, or goodwill assistance is available to address this safety-critical system failure.

- Greenville , TX, USA

The rear backup camera will fail often and stay off without any warning I was just pulling into my garage and it stopped halfway. This type of equipment failure seems to be a big issue because if I am around my kids at school or really anywhere where I use my backup camera which that's how I mainly Park then I could hit somebody and I wouldn't know because the camera stops working in the middle of me backing up. The fuse boxes have been checked and there is no issues with them so I'm not sure how to fix the backup camera issue when it will kind of work but then it's like it has a short or something but I feel like it's a bigger public safety issue when I know other people with the same vehicle has this issue too.

- Las Vegas, NV, USA

Since we purchased our journey in 2019 the backup camera will either stop working, show upside down images or completely stop functioning, took to dealer and was told software update would resolve it, they did something but nothing fixed

- Holladay, TN, USA

Windshield is coated with a plastic to prevent rock chips. The wipers have grooved the plastic. If the sun is shining and we were to try to clean the windshield it would be very hard to see the road. Seems like a manufacturing defect.

- San Antonio, TX, USA

The backup camera fails to work daily. It started out once in a while. Then it became more and more frequent. Every once in a while it will come on, but only for a few seconds. The image may or may not be upside-down. This has been reported with other 2019 Dodge Journey vehicles.

- Independence, MO, USA

Back up camera stopped working

- Denver, CO, USA

My backup camera is a safety concern because it does not work. Also, my headlights are defective because moisture gets into them. These issues should be recalled.

- Massena , NY, USA

My driver side head rest deployed without an accident

- Elizabethtown, NC, USA

Since we purchased the vehicle in 2019 the backup camera would spoetacticly stop working (black screen with a camera and line through it) or have the camera image upside down.. When we took it into our local dealer, they said it was a software issue updated and said it was fixed.... But we've still have the issue and now they say the camera is faulty and want us to pay out of pocket for a replacement as well as the work and all else... This is a major safety issue and been plaguing Dodge vehicles.

- Holladay, TN, USA

The back up camera has stopped working, sometimes it is a black screen, other times it's just a series of colors with no image. This makes it hard to back up safely.

- Tampa, FL, USA

My 2019 dodge journey back up camera has not worked since i had the car it shows me a yellow earror sticker n is a blind spot from the flashing of the camera not working this is dangouas and could cause major crash i have tryed to get dealer to fix it now i am not under warrenty and can not fix it now this is not safe at all also my fron breaks was fully replaced brand new everything n still leaking something to wear it hard to press on break this back up camera needs to be recalled n fixed this is not right n very unsafe

- Ravenna, OH, USA

Back up camera is upside down, blurry or does not work, when in reverse

- Mesa, AZ, USA

With less than 29000 miles the backup camera has failed. While trying to back up and use rear view mirror it-??s almost impossible to see what-??s behind the vehicle. Dodge says this vehicle is out of warranty because of over 36 months. What-??s it take 10-12 kids to be backed over in-order to issue recalls. There-??s numerous others complaining about this. Please in the interest of SAFETY please consider recall on this. I thank you in advance for safety. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Kewanee, IL, USA

As I was driving, I began to park. I put my foot on the brake and proceeded to put car in reverse. The back up camera began to flash. Once it stopped flashing, the image on the screen was upside down. It-??s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what-??s behind them. If the Camry isn-??t functioning properly it-??s can cause accidents. No warning. The camera just randomly did this. And since then the camera has been upside down. I have never had this issue before. I cut the car off for days at a time and the issue will not go away. I googled the issue and a lot of people with Dodge automobiles have had similar issues.

- Dolton, IL, USA

While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.

- Fitchburg , MA, USA

Burning smell of fluid, plastic or metal when driving the car.

- Queens Village, NY, USA

Uconnect dont work half the time, uconnect says its a dealer problem dealer says its a uconnect problem, ready to get it all back

- Brunswick, GA, USA