10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge dealership and the parts to fix it are under engineer review and back order and they could not fix it, they couldn-??t give me a estimated time when they would be able to, I have been without a car to drive to and from work, school and my children-??s dr appoints for 3 months now while still making my loan payments. I have called the manufacturer and they are going on week number 2 of the employee there helping me not being able to reach anyone via phone or email to respond on what to do, or even where to start.
- Jackson, TN, USA
The contact owns a 2020 Dodge Journey. The contact stated that while driving at various speeds, the front end of the vehicle bounced, vibrated and shook up an down. Additionally, while turning the steering wheel in either direction, a loud squealing sound was present coming from steering rack and the front wheels. The cause of the failures were not determined. The local dealer kunes Chrysler located at 1615 N state St, belvidere, il 61008 was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100.
- Rockford, IL, USA
- Lakeland, FL, USA