8.6
pretty bad- Typical Repair Cost:
- $800
- Average Mileage:
- 114,600 miles
- Total Complaints:
- 26 complaints
Most common solutions:
- not sure (17 reports)
- recall the dashes (8 reports)
- armor all takes care of it with heavy coats (1 reports)
« Read the previous 20 complaints
Just bought a used 1996 Ram 1500. The guy put a dash mat on it because he said it was cracked. I bought the truck as a work truck and got a really good deal on it, so I wasn't concerned. I lifted the pad to clean the truck and noticed that a big section is gone. I was going to buy a molded cover, but after seeing all the threads on multiple websites, I figured I'd join the fight and at least make my truck's problem be known in the hopes that Dodge will replace it or at the very least, help other folks with similar problems get theirs fixed. Good luck to everyone else.
- Eddie N., Mary Esther, FL, US
Since investigating this issue I'm learning that a lot of Dodge RAM owners have this issue with cracked dashes. I wish Dodge would make it easy to obtain discounted replacement dashes, and not these cheap plastic caps, or carpet covers.
- Marty B., Bedford, VA, US
Dodge is my favorite brand of trucks. i never wanna say any thing bad about them. but about 10 years ago my trucks dash started to fall apart. These trucks were costly and were very likable. my dash caved in and ruined all my electronics. i went to the dealership and asked for them to replace the damn thing. They told me it was out of there hands and turned their cheek. i think someone should recall. Its only fair.
- Steven W., Jacksonville, FL, US
Just after 36K miles my dashboard suddenly popped and cracked for no apparent reason. At that time I contacted Dodge who at first gave me a complaint # then told me it was my problem as the car was out of warranty and that they could not determine if I caused the crack or if it was a defect on their part. I told them that my 1972 VW has less cracks than my 1996 Dodge! I always kept a sunshield in the windshield as I always cared for my NEW truck. Now there are MANY cracks and pieces falling off each week. I use one hole as a cup holder... I thought it may have been from stress but pieces just easily crack in your hand. So many pieces have cracked off that now the trim that holds the a/c vents in does not stay on. The material they used to mold the dash must not have been dried or mixed properly. Dodge needs to own up to the problem as I have seen MANY posts on the net especially with the 2001 model. I want my dashboard replaced or I will not buy Dodge again!
Wayne Williamson Jacksonville, FL
- Wayne W., Jacksonville, FL, US
I had noticed the four cracks across my dsah show up about the same time. Living here in Florida you hear people say it's the sun/heat. I thought it was just me. Now I hear that there are many here locally whohave the same EXACT problem with Dodge RAM trucks. Seems like DODGE has a problem! I have heard of dashes caving in, and now I wonder am I next. They are definitely worrysome and make me wonder........ why me after paying so much for the truck. Is it another case of "planned obsolescence?
- Edward W., Mims, FL, US
the dash has multiple cracks that seem to get worse and armoral doesnt help no mattr how much u use.this is not the only truck like this we have and it has the same problem and is newer
- cmef, Clarence, MO, US