8.7
pretty bad- Typical Repair Cost:
- $540
- Average Mileage:
- 88,650 miles
- Total Complaints:
- 227 complaints
Most common solutions:
- dodge should make this a major recall (84 reports)
- recall & replace at no cost to owner (74 reports)
- not sure (31 reports)
- replace dashboard (28 reports)
- recall defective dash (5 reports)
- never buy another dodge (3 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
« Read the previous 20 complaints
bought a used dodge in February of 07 it had 130000 miles on it and dash had a huge hole in the driver side behind the gauges toward the middle of the dash i called dodge and they recommended that i take it to a dealer to have it inspected to see if it was caused by normal wear and tear or if it was defective. i talked to the service manager and asked him if there were any others like it and he lied and told me no ive never seen one do that before after doing some research on the internet i found out it is a common problem and dealer told me it was 1400.00 to replace it but the funny thing is that they discontinued the color of my interior so i would have to find one at a junk yard or have it painted to match, what a joke so its still broke and im still driving it as awful as it looks and dodge was absolutely no help and still no recalls ...i think it is also a safty hazard and maybe if some people would get a class action lawsuit against dodge maybe they might fix it
- Robert W., St Charles, MO, US
Dodge must have used a plastic the knew would not hold up. The plastic is pure junk
- sschober, Phoenix, MD, US
My dash is cracking all over the place! Now the front of the dash is cracking!! How do they expect you to pay all this money to buy this pickup and then have to pay for a new dash. Dodge should recall all these pickups and have them all fixed. With the economy the way it is and the price for gas now a days, they should be willing to help out all the customers! The customers help them by buying there vehicles, they deserve something in return
- cwess60, Beacon, NY, US
I'm really disappointed with Dodge. It's ashamed they won't stand behind their products. No more Dodge products for me.
- ghimmage, Glen Burnie, MD, US
I'm waiting for the airbags to fall out of the damn dashboard. I can't believe that Dodge hasn't doesn't something with this issue. You don't need to be an engineer to look at the dash and understand that an expansion joint or track would solve this problem.
- fm59, Collegeville, PA, US
Dash cracked, kept getting worse, now there is just a bezel, and vent, not even a dash. I bought a mat to put over it, but now there is nothing to support the mat. :(
- computerguru79, Goose Creek, SC, US
It started out as a small crack and then multiplied into large gaping holes in the dash. I am always receiving comments on how bad it looks but the cost to replace the dash is unbearable.
I understand the brakes, front end, or transmission may need repairing after a lot of mileage but not the dash!!!!
I have two options aside from replacing the dash - look poor with holes in the dash or look like I have bad taste with the cheap dashboard mats.
- bigwormga, Savannah, GA, US
it didn't take long for the dash to come apart. now instrument trim is cracking
- Matt G., San Diego, CA, US
My dashboard had a minor crack about a year ago. Over the past year, the entire dashboard has caved in causing pieces to get clogged in my a/c vents. Finally replaced it but certainly seems like a factory defect because I've seen so many trucks like mine with the same problem.
- Kyle F., Denham Springs, LA, US
Well, it's progressed to the point that large pieces have fallen in now.
And I can't even find a damn website to order a DASH (NOT A F'ING DASH COVER)!
- Todd G., Bogue Chitto, MS, US
Dodge should fess up and replace all the dashes. They know they were made very cheap while us buyers have to pay outrageous prices for their products. After years of owning American made cars and having nothing but problems I finally switched. I am happier now than I have ever been with my other autos. No wonder our auto industry is sinking under!
- luv my tundra, Arlington, TX, US
Just wanted to add to the long list of dash problems !!!!!!!! 2000 Ram 1500 with cracked dash!
- Nathan A., San Jose, CA, US
The dash is just falling apart. It is ridiculous. I really believe that this is a serious safety issue. If I am in an accident, even a minor accident and more pieces of the dash come loose it could go right through me. Unfortunately I do not have the convenience of waiting for a recall. I need to get this fixed to keep my family safe.
- cnull, Sierra Vista, AZ, US
I have a 2000 Ram 1500 and the dash has all but disappeared. The dealer was no help and I have covered the dash with a cover, but the bezel around the instrument panel has cracked, and the clips are broken on the dash where the bezel should clip on. It seems somewhat odd that I should foot the bill for a couple of defective parts that now present a dangerous situation.
- David F., Sebastian, FL, US
click to see larger images
Same problem as most of you. The dashboard is falling in on itself, the front face is starting to crack, even the retaining ring on the lighter socket has cracked causing the lighter to disappear. I can only suggest going to NHTSA.gov and filing your beef under Recalls, Defects and Complaints Databases. If we all file, someone will notice!
- steamboater, Thibodaux, LA, US
I bought my Dodge Ram in the summer of 2000. By 25,000 miles the dash had cracked and within 6 months the dash fell in on the passenger side. This is a huge safety issue and my children have cut their hands on the huge hole thinking its a hiding place in the truck. I have glued it back together, taken pieces out to prevent them from bouncing around while I'm driving and put towels in the hole to hold the remaining parts of the dash in place.
I paid $24,000.00 for a truck that has been very reliable. Now that the truck has 75,000 miles the dash is pretty much fallen apart and the clear coat on the paint has come off. I stored the truck in a garage from nov 2005 to oct 2006 while I deployed to Iraq. I stored the truck again from Dec 2007 until Feb 2009 due to another trip to the sand box of Iraq only to find my truck even in a controlled environment falling apart "literally". I want to buy a new truck but I'm seriously considering buying a FORD that wont deteriorate while I'm deployed.
Dodge should step forward and do what's right. Fix the Dash boards for all these people who have to drive around in a safety hazard, waiting for a death caused by negligence of a company responsible for quality not quantity.
- Richard W., Colorado Springs, CO, US
I wanted to add my name to the list, although I am sure Dodge won't do anything about it. Their attitude is they made the sale, your stuck with the problems. Wish I would have stuck with Toyota.
- dbw, Amarillo, TX, US
I got in the truck to go to work and as the engine warmed up a little, I turned on the defrost for the windshield and heard a pop life a firecracker.The dash cracked from the defrost vent to the instrument panel. Since it was just a hairline crack,I put some all purpose glue on it that afternoon. I drove to work the next day, parked and went inside. That afternoon when I came out to my truck, the dash had cracked all the way across to the passenger side. Later that week I had glued so many pieces together, it looked like a jigsaw puzzle. Now all the pieces have fallen out.
One good thing about it is, when I go on vacation now, I can store all my luggage down behind the instrument panel. The dash has completely gone. Makes it easy to replace dash lights and access to anything else behind the dash.Dealer wanted $350 for another cheap pad. Don't think soooo! Maybe that's why they have had this problem, so they could make millions replacing that piece of shhhh! It wont happen with me.
- Rannie B., Helena, 35080, US
What is the deal with the Dodge Ram Dashboards? It sounds like a common problem, and Dodge needs to recall and replace everyone's broken one with a new one! Mine is like a massive cave in!
- Martin M., Lake Winnebago, MO, US
Dash is severely cracked for no reason. It looks like someone just beat the hell out of the dash. I believe the problem is from dodge using degraded plastic to make their dashboards. I have also heard of many people having this problem too. Dodge should definitely consider a recall. You don't see many other cars having this problem and it seems to be rampit with the dodges, which obviously points to a manufacturer defect! DO SOMETHING ABOUT IT ALREADY!
- Stefan S., Loveland, CO, US