10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 74,603 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Truck would not start. Had it towed to dealership and found out the tipm module which controls the fuel pump relay was bad. Looked it up online and there are several others dealing with the issue on the 4.7 Ram 1500. The dealer wants to charge the owners $1,250 to fix the problem they know about. Purchased truck on January 13, 2017. It had 75,000 miles on it.
- Pleasant Hill, MO, USA
My vehicle is stalling out while driving on a highway, my brakes and steering wheel lock up and I just had to try to get it stopped and turned off. Also, my fuel pump remains running after I have turned my pickup off. I have gone through two brand new fuse boxes, and two fuel pumps to try to resolve the issue. The fuel pump relay is what continues to fry, which in turn fries my entire fuse box due to it being built into the actual module within the fuse box. I am $1600 in with the same exact problems each time- I have done a lot of research on the issue, and I came across multiple recall notices for a 5.7 L hemi, which is what I have in my pickup.
- Lawton, OK, USA
The contact owns a 2011 Ram 1500. While the vehicle was parked, the contact became aware that the fuel tank was lower than expected. The vehicle was towed to an independent mechanic to be inspected. The contact was informed that the fuel tank strap fractured due to severe rust and needed to be replaced. An unknown dealer was contacted and the contact was informed that there was no recall on the vehicle pertaining to the fuel system. The vehicle had to be repaired at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 69,100...updated 11/07/17 updaated 9/12/18
- Millbury, MA, USA
Tipm fuel pump relay failure. Engine cranks, but will not start. This is a well know issue with many Chrysler and Dodge models. Dealer tells me this is "rare". type tipm fuel pump relay failure in google and see that this is not the case. Lucky that mine failed at home in my driveway. Dealer wanted $1200 to fix. Ordered parts online ($250) and fixed myself after watching youtube videos. Easy fix. Don't let dealer or mechanic tell you otherwise. Took me about 30 minutes. Basically unplug to old tipm and plug in the replacement. Chrysler/Dodge used a cheap fuel pump relay that is failing which requires the entire tipm to be replaced or the fuel relay to be repaired (which most people can't do themselves). Failing tipm can cause the vehicle to not start, battery drain (fuel pump continues to run after vehicle is shut off you can hear it running in the rear of the vehicle) and wipers, lights and door locks can activate automatically even after the vehicle is shut off. Chrysler/Dodge is aware of this issue and needs to issue a recall on all their vehicles that have this defective tipm!!
- Paris, TX, USA
Engine shuts off while driving, fuel pump remains on after key removal, will not start easily. Fuel pump relay failure in tipm. Engine stopping has occurred while turning onto interstate highway, while driving down a state highway and in a parking lot. It happens at random times.
- Itasca, TX, USA
After turning my vehicle off I can still hear a noise coming from the rear center portion of my vehicle like where the fuel pump is. It is like the fuel pump still running it drains my battery dead
- Herculaneum, MO, USA
My truck would crank but not start sometimes after being parked for a while. I thought it may have been from the humidity. It will crank and not start a couple of times more often now. When driving on the highway sometimes, it will sputter for a couple of seconds. I thought it might have been from having a little water in the gasoline from the ethanol. I've been using fuel injector cleaner and seafoam every so often since 2014. The truck is 6 years old. I've been reading about how others have been having a problem with the fuel pump relay going bad on the same year model vehicle and other make/models by Dodge.
- Lake Charles, LA, USA
While operating the vehicle from just making a turn and accelerating to the road way speed of 30 mph, the stainless steel strap that secures the fuel tank to the frame of the vehicle suffered a failure. This failure was caused by corrosion of the frame chassis and the strap separating. The failure caused the 32 gallon fuel tank to lower toward the road way and the remaining strap to drag along the street pavement. This failure created a risk of fire/ and sparks from the dragging metal.
- Kings Park, NY, USA
Gas fuel tank fell off due to frame rust and strap pulling through rusted frame...was driving on freeway and heard scraping noise from under the truck, when I stopped to investigate noise I found the tank strap hanging and the noise was caused by the strap rubbing against the driveshaft. Other strap still hanging on so keep tank from falling completely off and pulling the brake lines and fuel line with it.... updated 09/20/17 updated 09/26/17
- Kent, OH, USA
Rakata recall. Does not want crank turns over but will not crank setting still re set the computer will crank some times 107784 miles
- Henderson, TN, USA
Vehicle lost all power (shut off/stalled) while in motion on 2 separate occasions; 1st time vehicle was traveling approximately 80mph on freeway; brakes and steering lost power function making it extremely difficult to pull over to emergency shoulder and avoid possible collision; extremely dangerous situation; 2nd time vehicle was traveling from stop to approximately 20mph on city street then lost all power, had to coast vehicle across 2 lanes of traffic and was not able to pull over out of bus lane; vehicle was not out of gas, no malfunction indicators were on, vehicle will not start (as if fuel pump failed) traveling at freeway speeds or any speed and losing all power is extremely hazardous. Adding that most probably tow trailers, etc...makes this even more hazardous. Also, we are in AZ with extreme heat, traveling with 2 small children, and to be randomly stranded with zero power causes additional life threatening hazards I personally request, after researching this issue and finding an alarming amount of similar complaints, this serious safety issue needs to be immediately investigated and those held accountable by way of required recall and resolution
- Tempe, AZ, USA
Its a sin and a shame that these bright minds went away from the standard I piece relay in the fuse box to this computer mess every morning I go to work at 4 am and I have to turn the key on and let it sit for 10 to 15 min before it will start and then during the day if I let it sit for more that an 1 hr I have to let it sit another 15 min before I can start the truck I have been a loyal Dodge/Chrysler owner since 1999 and until now have been very happy until now if there is an issue with the fuel pump relay fix it at no charge thats the way a real manufacturer keeps its customers happy
- Bowie, MD, USA
I've been having trouble getting my truck to start. This past weekend ( 3/11/2017 ) while I was out shopping, it wouldn't start when I got back in it. It sounded like it was out of gas. I thought the fuel pump had went out. I got it towed, has the fuel pump replaced only to find out that the tipm is the problem. Then I found out that Chrysler knew about this problem with the tipm for years and never said anything about it. I'm just glad I was in a parking lot when this thing gave out instead on the highway.
- Schertz, TX, USA
Fuel always spills every time I fill my tank. I think it might be a dangerous. Overspill always happens when filling tank
- Othello, WA, USA
Fuel pump willnot shut off, doors unlocks and locks by themselves, windows open and close by themselves, truck loses power while driving and sometimes it acts as if it's starving for fuel and will not start
- Lake Placid, FL, USA
While vehicle is in motion at low speed, engine will shut off. During up hill city driving, engine will not maintain constant RPM or smooth acceleration. It take approximately 20 minutes to start the vehicle.
- Stuart, FL, USA
Misfire P0300 random driving in motion up and down city streets.
- Davenport, IA, USA
This vehicle was bought brand new and now the battery is draining easily and it will not start unless you switch it on and take it out of park into drive for about four or five times. When you put it back in park it will start. I have reviewed a lot of complaints on line about this issue from other owners. I was told by the Chrysler dealer that it may be the external fuel pump relay but others were told that too and they still had the same starting issue after paying a huge expense for this type of repair.
- Statesboro, GA, USA
9-16-16: Vehicle lost all power and had to be "jumped". 9-17-16: New battery installed but later in the day, starting problems went on. 9-19-16: Vehicle taken to dealer; initial problem identified as needing new fuel pump and plugs. Later, this was then identified as having a faulty "tipm" and that cost would be over $2000 (that included a new fuel pump. Internet research shows that the manufacturer has apparently been aware of this problem but will not take action to issue a recall. In reality, did we buy a vehicle which the manufacturer knew to contain defective parts" parts, which in reality, cause safety issues? shame on them! I thought that I had a quality vehicle. I paid over $45,000 for this truck and it was build with this defective part" help me out here and help out thousands of others who are just waiting for the same thing to happen.
- Marlton, NJ, USA
- Goodyear, AZ, USA