10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
11,941 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jul 162005

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • 203,000 miles
Consumer stated he filed a complaint on 7-16-05 ODI # 10129534. He has not heard anything from this yet. He wanted to file another complaint because he says there is a recall on the following component: Electrical system: Ignition: Switch. Recall #00V135000. He said someone from Chrysler came out on 7-22-05 and took some pictures and asked him a lot of questions. He has been calling the manufacturer all day and he can not reach anyone his truck is located at national Dodge in jacksonville, nc.he wants to get his vehicle fixed and returned to him.

- Richlands, NC, USA

problem #16

Jul 162005

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • miles
Contact states there is recall 875 for the wiring harness/ignition switch. Consumer stated while driving vehicle caught on fire. There was a popping noise and smoke started coming from the steering column. The fire originated from the steering column ignition switch. The wiring was melted from the ignition switch to the firewall. The service dealer stated they were not responsible for covering the damage that was caused by the fire. However, they will replace the ignition switch and ignition wiring overlay.

- Richlands, NC, USA

problem #15

Jan 242001

Ram 2500

  • miles
Recall 00 V 135 000/ignition switch ch/wiring: Recall repaired at efird Jeep Eagle Pontiac; florence, SC; phone# 843/679-5031. After repairs were done ignition swtich started to overheat. Dealer has been notified. Feel free to provide any further information.

- Florence, SC, USA

problem #14

Sep 012001

Ram 2500

  • miles
While tryinng to start engine ignition switch caught on fire and burned. Dealer got contacted.

- Fort Worth, TX, USA

problem #13

Dec 152001

Ram 2500

  • Automatic transmission
  • miles
Dealer refuses to do recall 00V135000 repairs on ignition wiring because consumer had a security system installed, this was done at time of purchase at dealership.

- New Haven, CT, USA

problem #12

Oct 012000

Ram 2500 4WD Diesel

  • Automatic transmission
  • miles
There was an ignition fire, took vehicle to dealer, and dealer replaced ignition switch and other parts. Afterwards when starting vehicle starter stayed engaged, and unable to shut off vehicle when turning key in off position. Consumer has taken vehicle to dealer but dealer could not duplicate the problem.

- Lake Havafu City, AZ, USA

problem #11

Feb 012001

Ram 2500

  • Automatic transmission
  • miles
Headlights don't work when steering wheel is in a downward driving position. If steering wheel is pushed all the way up headlights come on. Consumer received a recall 00V135000/ manufacturer's recall 875. When vehicle was taken into dealer's repair shop, dealer wasn't sure if recall was for that specific problem. Dealer didn't fix it under recall.

- Waldron, MI, USA

problem #10

Jul 252000

(reported on)

Ram 2500

  • miles
Consumer declined recall repair (00V-135) due to dealership scheduling problem.

- Jamestown, CA, USA

problem #9

Jul 202000

Ram 2500

  • miles
Had received recall notice for ignition switch on 7/19/00 & contacted dealer. Indication was repairs will not be take place for 6 weeks. Owner was upset. Time frame was not reasonable. Vehicle could catch fire.

- La Paine, OR, USA

problem #8

Aug 142000

(reported on)

Ram 2500

  • miles
Consumer contacted dealer at heart of Texas Dodge for recall 00V135000/ manufacturer's recall 875 in austin, Texas. Was told that dealer could not make appointment until the end of October. Consumer is now experiencing defect.

- Roasnky, TX, USA

problem #7

Jul 272000

(reported on)

Ram 2500

  • miles
Received recall 00V135000 & contacted dealer. Informed repairs can be done on ignition switch. Took vehicle in & was told it will take over 2 hours. Talked to general manager of dealership jerry, and was informed that he must take care of employees. He urged consumer to take vehicle elsewhere. This happened after requesting service manager to give $20 for fuel & time. Took vehicle to another dealership & was informed to come back in 4 weeks. Problem might cause fire if waiting 4 weeks for repairs.

- Bryson City, NC, USA

problem #6

Jul 252000

(reported on)

Ram 2500 4WD

  • Automatic transmission
  • miles
Consumer received recall 00V135000/ manufacturer's recall 875 for ignition switch. Vehicle was taken in to be repaired, the job was not complete. Dealer told consumer the remaining problem has nothing to do with the recall.

- Leesburg, FL, USA

problem #5

Jul 252000

(reported on)

Ram 2500

  • miles
Consumer received recall #00V13500 concerning ignition switch failure. Contacted performance Dodge in glendale, AZ. Dealer claimed there were no parts available, did not set up appointment for consumer. Consumer has been waiting for a long period of time, and has also contacted other dealers. But, can not get recall repairs done.

- Phoenix, AZ, USA

problem #4

Jul 192000

(reported on)

Ram 2500 4WD

  • Automatic transmission
  • miles
Recall # 00V135000 DaimlerChrysler/ignition switch; after arriving for schedule appointment, owner was informed that parts were not available to correct campaign. Owner called 6 other dealerships. No parts are available to correct campaign. Parts will not be available for other 3 weeks.

- Kansas City, MO, USA

problem #3

May 221998

Ram 2500 4WD

  • miles
The ignition switch melted the plastic shroud under the steering column. The air conditioner was running when this occurred. The radio was on also. After this occurred, the radio no longer works right either. The dealer said there is a replacement switch, but did not cover it under the warranty. The dealer said they were having problems with the switch, that's why there was a new replacement switch. Cost over $350, including installation. This does not include replacing the radio. They did not know why the radio went bad. The dealer was fred beans in doylestown, pa. The original ball joints and front axle were never greased at the factory. There are no grease fittings to add grease. The dealer would not cover it under warranty. The mechanic said he could tell that they were bone dry & never greased at the factory.

- Perkasie, PA, USA

problem #2

Aug 171999

Ram 2500

  • miles
When A/C or heater is on the ignition switch will overheat and steering column start smoking, consumer had to buy another switch, and dealer put it on. Original switch could not take all the power coming from all the circuitry.

- East Canton, OH, USA

problem #1

Sep 091995

Ram 2500

  • miles
Ignition switch faiulure, the key gets stuck in the switch and can not get the key out.

- Tuscon, AZ, USA