10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
41,944 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

May 162007

Ram 2500

  • miles
I know I am not the only one that thinks this is a bad problem, in fact I have not met a person that has owned this era of Dodge Ram that has their Dashboard and the whole parts inside can have been falling apart. Mine has fallen and hit my legs and or lap. Now I don-??t mean the whole dash at one time but I have glued, taped and put a dash pad over top to try to keep things from falling into the vents and blower motor or anything that is behind and under the top. This is a definite safety problem cause I never know when this will happen and happening more often. I bought this truck with 11 miles on it from Logansport Indiana, September of 1999. I had been looking for a 2 wheel drive with a Cummins 5.9 Diesel and found it there in Logansport we lived in Lafayette Indiana and hoped we would be able to travel and see this beautiful country. My Wife-??s family started having medical problems and after we did what we could for them, then my family needed help and none wanted nursing homes so we put aside our wishes and took care of them. They took care of us even so to many on both sides didn-??t want to take care of us and some didn-??t even want us, luckily we knew what that felt like so we didn-??t turn our backs when we were needed, (Golden Rule) All that aside we wanted to be able to take the Airstream 2002 we got in 2020 still wanted to travel. We sold Florida home and made sure 2500 Ran was mechanical sound and power train was checked, oil, transmission fluid changed put helper bags on leaf springs and drove to Indiana, sold our home we had bought in 78 and sold that house and pulled the Airstream to Tucson Az to find our forever home and think we might have finally got one and put our dream of travel aside. I was diagnosed with Miligant Myloma in Florida Cancer Center and went through Radiation and Chemotherapy in Port Charlotte Florida before the trip and now just went through Radiation here at Banner University Cancer Center and go see my Cancer Doctor at VA here to see

- Tucson , AZ, USA

problem #17

Mar 212018

Ram 2500

  • 165,000 miles
For no apparent reason the air bag light came on. It seems to be the clock spring mechanism. The current recall for this problem does not include my vehicle, where I believe it should.

- Logan, UT, USA

problem #16

Jul 232010

Ram 2500

  • 100,000 miles
This is my second complaint regarding dash board. The dash started cracking with just 30,000 miles on truck, when I put in compliant to NHTSA. Now 109,000 the electrical, air bags, computer harness wiring are exposed with a intermittent stalling and a guessing game from authorized Dodge dealers as to what might be the issues. "undetermined electrical shorts from cracked dash a possibility" "ABS service light stays on, also "undetermined by dealer", "can't track code" "don't drive as airbag might deploy because dash has dash debris from cracks" plus hearing "refuse to service unless replace the dashboard" all these quotes when trying to take to get the truck fixed. Main computer harness intermittent "no bus" can't find shorts! stalls out on freeway. The glove box even hangs on only one side. Unsafe if airbags deploy. Splintering of remains chards of faulty dashboard plastic, stall on fast lane of 14 freeway in ca had to coast to right side with no power steering lucky the brakes worked and the traffic was light. Short in wire due to exposed dash board.

- Alhambra, CA, USA

problem #15

Jan 022000

Ram 2500

  • miles
Dash falling apart in cluding air bag air bag S/w vents falling out the bezel falling the glove conpartment falling wires cut had to be repaired radio fell out of dash got a dash board cover and have to tape the conponits togeather need to replace heater core no shop will do it because of the dash I have cut my hands and arms do to digging pieces of dash out this is a safety issue NHTSA need to do something about this I can't afford to buy another trucki guess when the dash falls in the floor and cause it to wreck.

- Shawnee, OK, USA

problem #14

Jul 162013

Ram 2500

  • 168,000 miles
I had a leaky heater core that needed to be replaced which required me to remove the dashboard. I noticed some hairline fractures in the dash before I removed it, however it looked very much in tact so I didn't think much of it. After removing the dash from its mounted position however it began breaking apart and throwing shards of sharp broken plastic to the floorboard and seats. It virtually began to disintegrate before my very eyes and I could not help but imagine what it would be like to be in an accident and have all of those plastic shards being propelled into my body and face. I am terrified when I think of my safety and the safety of my family. The plastic is obviously defective. Is Dodge aware of this, orvam I the only one? what a nightmare.

- Sheridan, OR, USA

problem #13

Jan 012004

Ram 2500

  • miles
1999 Dodge Ram 2500 pick-up. In 2004 I noticed some cracks in the dash board, within the next 12 months it was so bad that pieces of the dash began to fall inside the instrument panel. The air bag on the passenger side is partially exposed which is my primary concern. My wife also received a cut on her hand trying to remove a piece of the dash from inside the instrument panel.

- Gaffney, SC, USA

problem #12

Aug 272009

Ram 2500

  • 156,000 miles
I was in an accident in a 1999 Dodge Ram 2500. The truck was shady to begin with. We hit a tree head on at about 40 M.P.H. and the airbags didn't deploy. I was injured and had to be rushed to the hospital. When we bought the truck the dealer told us that it had never been in an accident but several mechanics told me that the truck showed many signs of a previous serious crash. If the airbags had worked properly I don't think that my injuries would be as serious.

- Charlton, MA, USA

problem #11

May 052008

Ram 2500

  • miles
Subject vehicle hit black ice and spun out of control into a light pole striking the left front of the vehicle. Serious injuries, do to airbag failure to deploy.

- Arvada, CO, USA

problem #10

May 012005

Ram 2500

  • miles
Consumer inquiring about a possible recall for 1999 Dodge Ram clock spring. Recall campaign #01V153000. The consumer stated that recall no. 982 was changed to no longer include his vehicle

- Unknown, DC, USA

problem #9

Nov 082004

Ram 2500 6-cyl

  • Automatic transmission
  • miles
The consumer's vehicle was traveling 55 mph when another vehicle hit it head on. Upon impact, the airbags did not deploy. The driver sustained injuries, and was transported by her mother to a hospital. The vehicle was towed and totaled by the insurance.

- Michigan City, IN, USA

problem #8

Jan 292004

(reported on)

Ram 2500

  • Automatic transmission
  • miles
Air bag light illuminates when turning the steering wheel or shifting gears. The clock spring assembly must be replaced, but the dealer will not do the repairs under the recall 01V153000.

- Rochester, NY, USA

problem #7

Jun 212003

Ram 2500 6-cyl Diesel

  • Manual transmission
  • 83,000 miles
My 17 year old son had an accident in a 1999 Dodge 2500 Ram truck and the airbags did not deploy. He hit several trees and the insurance company has considered the truck "neftr". we contacted Dodge concerning this, they told us they would send a representative to inspect the truck and tell us why the airbags did not deploy. His seat belt also did not work properly. We have spoken with Dodge again and they have no intention of sending anyone to look at our truck. We are wondering if there have been other such incidents concerning airbags in Dodge larger trucks. We also would like to complain about the level of unconcern of the people working at Dodge.

- Sumrall, MS, USA

problem #6

Dec 072002

Ram 2500 6-cyl Diesel

  • 50,000 miles
While driving at 50 mph, vehicle was in a frontal collision, and none of the airbag deployed upon impact. This resulted in serious injuries to the driver.

- Hattiesburg, MS, USA

problem #5

Oct 232002

Ram 2500 8-cyl

  • Automatic transmission
  • 33,000 miles
Vehicle was involved in a frontal collision yet the air bags did not deploy. The manufacturer was contacted and stated that they would check into this failure.

- Micco, FL, USA

problem #4

Sep 172000

Ram 2500 4WD

  • miles
I filled out this form once before, but I have not heard back...

- Denver, CO, USA

problem #3

Apr 122000

Ram 2500

  • miles
On April 12 I was involved in an accident in which I rearended a car in front of me. Approximate speed was 20 mph. There is extensive front end damage and the back window of the Blazer in front of us busted out, but neither the driver or passenger side airbags in my truck deployed.

- Glendale, AZ, USA

problem #2

Jun 121999

Ram 2500

  • miles
This is the third airbag failure I have reported to this Agency. All of these vehicle's whose air bag failed were late model sport utility vehicles of pick up trucks. Each vehicle was involved in a right angle collision at speeds of 45+ mph. Each vehicle sustained severe contact damage to the entire front end. In each case the air bags did not deploy. I am employed as an accident reconstructionist for the scottsdale police department in scottsdale Arizona. Please feel free to contact me with any questions which you may have.

- Scottsdale, AZ, USA

problem #1

Aug 151999

Ram 2500

  • miles
Frontal impact with concrete cylinder. Est. Speed 40mph. The front bumper crushed back approx. 2 or 2.5 feet. The airbags did not deploy.

- Bentonville, AR, USA