10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 4,872 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While applying the brakes a loud squeaking noise was heard from the front. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that both front brake pads and rotors needed to be replaced due to warped rotors. Consumer informed the mechanic this was the second time that brakes and both rotors needed to be replaced, and the problem was not resolved.
- Smithsburg, MD, USA
Upon starting the vehicle, both the anti lock and emergency brake warning lights illuminated. The warning lights would stay on the remainder of the time that vehicle was being operated. The dealer was contacted but would not fix the vehicle free of charge because the warranty had expired.
- Alberta, 00, USA
I bought a new 2003 Dodge 2500 cummins diesel 5.9L 24L from cerritos Dodge on Feb 26th 2003, now miles 2591 3 weeks later I received a transmission recall. On 9th may I gave the truck for suggested repairs and received back same evening. Next morning 10th of May 2003, Saturday, traffic was very light, I went to work headed 91 West, on ramp carmenita & exited garfield. Use of brakes was practically not required. The truck was parked all day. Around 6 in the evening headed fwy East 91, in medium traffic, when the two cars in front of me have a fender bender, and stop in the fast lane I am watching all this as I am going about 40 mph. I press the brakes. The brakes work just a bit half way then become like wet sponge, give way and the pedal goes down. The brakes fail, and I can't stop the truck. I hit the car in front of me at about 30 miles per hour. A police report is processed, the front fender punctured my trucks radiator, and the truck was towed to cerritos Dodge. My family arrives. My wife, daughter, and my son all 3 check the brakes and the didn't work. The fleet manager mr dan petty, who was on duty at this time, and had negotiated the sale of this vehicle to me, physically tested the brakes. He confirmed the brakes did not work. There was no pressure - no brakes. Mr dan petty discussed with his sales staff, mr rico barrios and the manager on duty they confirmed that this would be a manufacturing defect, and would have to be looked into by Chrysler corporation. Today is 1 week past - the 17th of May 2003, another Saturday. The truck has been parked at the cerritos Dodge dealership service lot. No one from Chrysler has shown up. The service personnel just say- we cannot do anything.this is a Chrysler problem because it is a brand new truck with only 2591 miles. No one is taking any action. Please help
- Buena Park , CA, USA
The brake pedal went to the floor when the brake was applied. Also the air bags failed to deploy. The air condition was inoperative.
- Salem, OR, USA
- Dallas, TX, USA