10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
25,217 miles

About These NHTSA Complaints:

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problem #6

Aug 252009

Ram 2500

  • 68,000 miles
I own a 2003 Dodge Ram 2500 pick-up. Sitting at a stop light and the dashboard popped and cracked right in front of me. I know this doesn't sound like a safety recall issue but if you look at it this way it does. The vehicle is equipped with a passenger side airbag. When the dashboard cracks and falls apart it leaves jagged edges which may be sent into the passengers face in the event of a front end collision with airbag deployment.

- Coral Springs, FL, USA

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problem #5

Jan 012006

Ram 2500

  • 36,500 miles
Upper dash panel began cracking/crumbling just after warranty period expired. (36000 miles) upper dash panel now (at 50,000 miles) completely cracked with large, sharp edges facing driver and passenger across entire upper panel including area over passenger airbag.

- Hondo, TX, USA

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problem #4

Sep 162004

Ram 2500 4WD

  • Automatic transmission
  • 30,000 miles
After striking a ditch and a concrete barrier air bags did not deploy. The seat belt did not hold, and the consumer struck his head on dashboard.

- Nicholson, GA, USA

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problem #3

May 282004

Ram 2500

  • miles
While traveling 65-70 mph and changing lanes power steering became hard. This resulted in a tractor trailer rear ending consume's vehicle and pushing it on side of mountain. Upon impact, air bags did not deploy.

- Canyon Country, CA, USA

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problem #2

Feb 012004

Ram 2500 8-cyl

  • 15,000 miles
The consumer lost control of vehicle while driving on an icy road between 30 - 35 mph. When this occurred, the vehicle hit a pole head on. Upon impact, none of the frontal air bags deployed, and the passenger side seat belt unbuckled. The passenger sustained serious head injuries when his head had come in contact with the windshield. ODI followed up with consumer and learned that the passenger side seat belt buckle did not release as earlier stated in the crash. The complaint was on the performace of the retractor. The passenger side seat belt retractor may not have locked up during the impact. The vehcile was totaled and taken away. The consumer could not inspect the retractor for ODI during the follow up call.

- Stamford, CT, USA

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problem #1

Nov 042003

Ram 2500

  • 1,800 miles
Vehicle was involved in a frontal collision while driving at 60 mph. Upon impact, neither driver's side nor passenger's side air bags deployed. There were no injuries or fatalities. However, vehicle was totaled.

- Westmorland, CA, USA

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