The drivers door lock actuator malfunctioned in the locked position and the key could not unlock the door. Without your key fob you are locked out of your car! this is a common problem from the searches I did on the internet. This could be a safety issue.

- Franklin, TN, USA

The drivers side door lock is stuck down. You cannot unlock door with keyless remote or key.

- Chehalis, WA, USA

Drivers side door lock will not in unlock using the unlock switch. Switch unlocks the other doors but not the drivers door. Will open with inside door handle. When trying to open it from the outside with the key is very hard. Lock does not want to stay unlocked.

- Fox Island, WA, USA

The contact owns a 2004 Dodge Ram 2500. The contact stated the front driver's side door would neither lock nor unlock. The contact spoke with a dealer and was told that the motor for the door locks possibly failed. The failure and the current mileages were 130,000.

- Aurora, CO, USA

Driver side door lock stuck in down position. Keyless entry will not work. Door will not unlock from outside. Only way to open door is from inside. On-line research indicates a common problem - door actuator.

- Polk City, FL, USA

2004 Dodge Ram 2500 diesel 4X4. Last Friday the driver's door lock actuator just stopped working. Cannot open door from the outside with the key fob or by turning the key. The plunger thingy moves up a bit, but not enough to unlock the door - and you cannot pull it up manually. Just looked online and there are many many many reports of the same thing. Would be interested if there were a covered recall for this.

- Auburn, WA, USA

All 4 power door lock actuators failed within 60 days.

- Gardnerville, NV, USA

The contact owns a 2004 Dodge Ram. The contact stated that the driver side door would not unlock with the key fob remote or manually. The contact had to enter the vehicle through the passenger side door or the rear driver side door. The contact took the vehicle to the dealer and the dealer stated that the door actuator needed to be replaced. The dealer vehicle was repaired. The failure mileage was 106,000.

- Houghson, CA, USA

The contact owns a 2004 Dodge Ram. The contact purchased her vehicle fully aware that there was no keyhole on the passenger side. She intended to take the vehicle to a shop to have the keyholes added, but was informed that it could not be done. The contact felt that it was a safety risk being able to only enter through the driver side of the vehicle. The VIN, engine size, and number of cylinders were unknown. The current and failure mileages were 59,000.

- Malvern, NY, USA