10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 2
Average Mileage:
17,641 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Dodge Ram 2500:

Unsubscribe any time. We don't sell/share your email.

problem #90

Mar 122024

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram Quad Cab. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the recall was not completed. The manufacturer was not contacted. Parts distribution disconnect.

- Post Falls, ID, USA

problem #89

Jan 212023

Ram 2500

  • 70,000 miles
The contact owned a 2004 Dodge Ram. The contact stated that while her husband was driving at 30 MPH, another driver in an unknown truck ran a red light and crashed into the vehicle. The air bags did not deploy. The driver sustained injuries to his thigh; medical attention was provided, but he later succumbed to his injuries. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 15V313000 (Air Bags). The failure mileage was approximately 70,000.

- Mauldin, SC, USA

problem #88

Nov 062011

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Englewood, CO, USA

problem #87

Mar 162020

Ram 2500

  • 133,000 miles
Vehicle was inspected on 3/2/2020. At the bottom of inspection statement was a recall advisory notice. I submitted info. On website, but I've received no response. Today the airbag light has come on the dash and it remains on. What do you want me to do at no charge to me. Is this a recall??

- Galway, NY, USA

problem #86

May 242016

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact stated that lithia Chrysler Jeep Dodge Ram of corpus christi (4313 staples St, corpus christi, tx 78411) failed to repair the vehicle effectively per NHTSA campaign number: 16V352000 (air bags). The air bag failure impacted the dashboard. The vehicle was taken back to the dealer for a dashboard replacement. The contact received another notification for the same recall, but the dealer failed to comply. The vehicle was taken more than 100 miles away to an unknown dealer in allen, tx who had not scheduled the recall repair within a reasonable timeframe and indicated that the dashboard may need to be taken apart. The vehicle was not repaired. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.

- Corpus Christi, TX, USA

problem #85

Jan 072019

Ram 2500 6-cyl Diesel

  • 230,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that the air bag warning indicator illuminated. The contact received a notification for an unknown recall regarding the air bags. The contact did not have the NHTSA campaign number available. Woodhouse Chrysler Dodge Jeep Ram Fiat (2101 6th St, sioux city, ia 51101, (712) 277-3221) performed the recall repair, but the failure recurred. The contact stated that the dealer wanted to charge him to have the vehicle repaired again. The manufacturer had not been contacted. The failure mileage was 230,000.

- Homer, NE, USA

problem #84

Nov 202017

Ram 2500

  • miles
Takata recall possibility of danger due to defective equipment to driver and passengers

- Rutland, VT, USA

problem #83

Jun 012017

Ram 2500

  • miles
Received recall notice and when contacted dealer told they are not receiving parts. This has been a month or more since receiving from manufacture notice that the recall response is urgent. Perhaps Dodge needs some further government prodding. Please help

- Cedar, MI, USA

problem #82

Jul 112017

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The bay Lincoln Hyundai Dodge dealer stated that they only received four parts at a time and there was a waiting list. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Panama City, FL, USA

problem #81

May 262016

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Las Vegas, NV, USA

problem #80

Jan 042017

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, but the part was not available for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Kingwood, TX, USA

problem #79

May 262016

Ram 2500 6-cyl Diesel

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The dealer stated that the parts were not available and would notify the contact when the parts were available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/24/17

- San Mateo, CA, USA

problem #78

Apr 102017

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) approximately one year ago, but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Monterey, CA, USA

problem #77

Jun 152016

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Alexander, AR, USA

problem #76

Mar 202017

Ram 2500

  • 112,000 miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact stated that when entering the vehicle and close the driver side front door, there was a loud noise of glass falling. The contact noticed the driver side rear window had shatter. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate mileage was 112,000. In addition, the contact received notification of NHTSA campaign number: 16V452000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. VIN tool confirms part not available.

- Long Beach, CA, USA

problem #75

Mar 192017

Ram 2500

  • miles
Takata recall. I received a interim notice S43/NHTSA 16V-352 for passenger airbag inflator on 7/1/2016. It stated metal fragments striking occupants resulting in serious injury/death. Also stated no parts available. Which tells me no passengers in our largest 6 seater vehicle. 10/5/2016 I emailed mopar to add to "on email list" for parts hoping to get problem fixed asap, no response. Feb. 17, 2017 I went to local dealer who also looked up recall and stated still no parts to protect your family. What is the hold up? my 6 seater truck gets used everyday, can you help!

- Las Vegas, NV, USA

problem #74

May 262016

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) however, the remedy part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not yet available.

- Prince George, VA, USA

problem #73

Mar 152016

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Sparta, KY, USA

problem #72

Mar 012017

Ram 2500

  • miles
Received a recall noticed over 6 months ago and my local Dodge dealership still can not service my truck - stating they can not get the parts. My daughter drives this truck daily. I need this fixed! the dealership tells me to "get in line" and wait. I was told this again last week. What can or should I do"?"

- College Station, TX, USA

problem #71

May 262016

Ram 2500

  • miles
Takata recall. The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice sent from the manfuacturer, did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Roy, UT, USA

Read the next 20 complaints »