10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
131,085 miles

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« Read the previous 20 complaints

problem #4

May 012012

Ram 2500 6-cyl Diesel

  • 164,300 miles
Excessive vibration since purchases truck new in 2005. Replaced serpentine belt 5 times and tensioner pulley 2 times, which is about every 30K miles. Chrysler agreed to pay for the last belt and pulley acknowledging something was wrong causing the issue. The issue was not known until recently. The vibration over a long period of time caused several bolts/mounts to work loose and allowed parts to shift. The cooling fan shifted into the radiator breaking the fan blades and busting the radiator. The radiator, fan assembly and fan had to be changed. During these repairs the vibration source was found. The flywheel was bad. Changed flywheel, clutch and throw out bearing. The bearing in the flywheel was bad and causing slack which caused the vibration. The excessive vibration also caused a 5" crack in the bell housing and broke the exhaust pipe in two. Muffler shop said they have never seen a break in the exhaust like this. Chrysler is saying all of these items are normal wear and tear, disregarding the fact that earlier Chrysler agreed to replace a serpentine belt and tensioner pulley. Ujoints in the same vehicle have been changed multiple times. Very poor headlights. So bad it is a safety issue not allowing the driver to adequately see in front of the vehicle while driving during the night.

- Lebanon, VA, USA

problem #3

Nov 142011

Ram 2500 4WD 6-cyl Diesel

  • 35,000 miles
2005 Dodge 2500 4X4 crew cab with cummins diesel does not indicate the transmission is in park even with the shift lever in the park detent position. I complained to the servicing dealer in 12/06 and numerous parts were changed in the transmission. The changes helped temporarily but the problem came back. I returned the truck to the dealer in 2009 for the same issue and was told the transmission was performing to specs and no work was performed to correct the problem. On 11/14/2011 I exited the vehicle with the transmission lever in the park detent position and the engine running. After about 15 seconds the truck shifted into reverse backed into a vehicle and a building. Chrysler investigated the incident and informed me that the vehicle is out of warranty with 118000 miles even though no repairs were done when requested while under warranty. The truck has a factory recall to install some sort of alarm. Chrysler says the recall was mailed to me in 2006 and 2007 but the truck was at the Dodge dealership for this complaint after the supposed notification and while covered under my Chrysler 100,000 mile extended warranty for two days and the recall was not performed. Research shows this is very common with this model truck with pages upon pages of these incidents retrieved by conducting an internet search and I cannot believe a fix cannot be found for this issue or the government is not forcing Chrysler to correct the issues.

- Brusly, LA, USA

problem #2

Nov 302008

Ram 2500

  • 20,000 miles
The contact owns a 2005 Dodge Ram 2500 diesel. The vehicle was purchased brand new. In 2006, the vehicle rolled away on its own while in park. The dealer stated that the vehicle was included in NHTSA campaign id number 07E009000 (power train: Automatic transmission: Lever and linkage: Column shift). The dealer stated that the failure was normal; however, they installed an alarm to warn the contact when the vehicle was going to roll. Several weeks later, she parked the vehicle and turned the ignition off and the vehicle proceeded to roll. The contact attempted to stop the vehicle and injured her right arm in the process. She took the vehicle back to the dealer and they stated that the 2500 diesel's were made for farmers. She does not now how to use the vehicle and believed that she must have left the engine running when the failures occurred. The alarm only warns the contact while the vehicle is in park. A report was filed with the manufacturer and they advised her to take the vehicle to back to the dealer. The current mileage was 41,000 and failure mileage was 20,000.

- Sioux City, IA, USA

problem #1

May 202005

Ram 2500 4WD 8-cyl

  • Automatic transmission
  • 3,195 miles
I have an 05 Ram 2500 quad cab hemi truck with 3,200 miles on it. Since new the truck has had an erratic idle and would occasionally die when shifting from reverse to drive. The PCM has been flashed, the throttle body is projected to be replaced next. This problem is getting progressively worse as the truck recently stalled in traffic three times in a ten minute period. I will also be filling a similar complaint for my 05 hemi durango limited.

- Puyallup, WA, USA