2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 78,603 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My front left tie rod in my truck broke causing extensive damage. It punctured a tire in the sidewalk which is not repairable, cracked a wheel which they do not make anymore so need to replace 4 to match and bent or broke every single component in the steering linkage setup. I have made numerous attempts for some help and have gotten none. I have sent multiple emails with no replies, tried the chat system on the mopar site and the person (alex AV1129 employee number) was of no help either. I have purchased a steering linkage setup from les schwab for $649 before I knew this was a past recall issue. I never got any notification for the recall or did I get offered the buy back option. I also called mccord Dodge in longview Washington explaining my issue and was told by a lavonya in the recall dept there's nothing she can do this is an issue between you and Chrysler not you and mccords. I also asked lavonya my address on file and she read it exactly and I received no notification from them either. She was quite rude. She told me most people do routine maintenance at mccords and they find out these issues. I let her know I do my own maintenance and am not required to do business with them since my warranty has expired. Please help thanks [xxx] [xxx] [xxx] [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Clatskanie, OR, USA
The contact owns a 2008 Dodge Ram 2500. While driving at 50 mph, the vehicle shook. The vehicle was taken to the dealer where it was diagnosed that the steering wheel, tie rods and other unknown parts needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15.
- Roseburg, OR, USA
The contact owns a 2008 Dodge Ram 2500. The contact stated that while driving approximately 20 mph, a loud noise emitted from the rear end of the vehicle. The contact soon discovered that the tire well cable was fractured and caused the spare tire to become detached from the vehicle. The tire was then retrieved and placed inside the vehicle temporarily. The manufacturer was not notified of the problem. The approximate failure mileage was 117,000.
- Fort Pierce, FL, USA
Was driving at approx 55mph and drove over a patched spot in road and the vehicle began to vibrate/shake uncontrollably until I brake or slowed the vehicle to approx 35 mph. This has occurred on 3 occassions since the initial event and two times has created a very unsafe condition while in interstate/highway traffic that almost caused 2 accidents with me trying to slow and pull off the road to gain control of the vehicle. This vehicle milage is about 98% highway milage. I am told by the local Dodge dealer this is not related to the current recalls.
- Russiaville, IN, USA
- Sparks, NV, USA