10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
55,483 miles

About These NHTSA Complaints:

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problem #6

Jun 012019

Ram 2500

  • 60,000 miles
The contact owns a 2009 Ram 1500. The contact stated that an abnormal, ticking noise would emit from the vehicle upon startup without warning. He also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the engine would rev without warning. The contact called the dealer and was informed that there were no recalls or warranties on the vehicle. The manufacturer had yet to be notified of the failure. Upon investigation, the contact believed that the failure was related to a defective exhaust manifold. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

- Austin, TX, USA

problem #5

Jun 262015

Ram 2500

  • 92,000 miles
The vehical was being reapired at a dealer and it has been in 3 times to 3 diffent dealers to fix a check gauge light and they have not been able to reapir it. I also boguht in for the tie rod recall inspection and was told the vehical did not have a defective part. I dont belive them since they have not been a honest dealer. The truck is part of the main recall but I was told though Dodge that its not being covered because they fixed the truck which I dont believe happened. I dont feel safe driving the truck with all the issues with Dodge. I also just had the turbo replaced and now im getting desiel fumes coming into the truck. Dodge is not willing and will not work with me to get these issues resloved.

- Trumbull, CT, USA

problem #4

Dec 012014

Ram 2500

  • miles
The contact owns a 2012 (na) Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine & engine cooling system, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- El Paso, TX, USA

problem #3

Nov 032013

Ram 2500 6-cyl Diesel

  • 43,900 miles
A few weeks ago my check engine light came on. Advance auto parts said an error code for the turbo charger was present. I have 43900 miles on the engine. Dealer told me it was not critical and I made an appt. Before bringing it back, a new code stated dpf filter full 100%. brought it to the dealer and was told the dpf needed regeneration and would cost $150+. new trucks give warnings of 25%/50%/100% and "change driving habits". apparently diesels shouldn't be driven in town w/overdrive. Instead we need to pull heavy loads. The only option: Drive on the highway in 4th gear to bring rpms to at least 2500 RPM every so often! plus, the turbo charger apparently was clogged because I don't use the diesel automatic deceleration brake when not pulling a trailer. The dealer had to order some type of additive to clean the turbo charger and they did 3 cleanings with 3 cans of cleaner on a machine to let the engine run. The manager didn't charge me to do the cleaning since they were inter-related and happened together. Otherwise, there would have been another diagnostic charge and cleaning charge that took two hours to do. I asked if Dodge was planning an upgrade to the onboard computer to provide those pre-warnings for the dpf filter. The svc mgr said no. Why not? from all I read, if the dpf filters gets to 100% it can damage the system. To replace the dpf, it and the catalytic converter would need to be replaced at a cost in the $5-6000! so, the only option is to periodically have them check the status using a diagnostic at a cost of $95 but likely, would not show anything until it gets to 100% full. This is ridiculous since they should be able to do a program upgrade to warn about the dpf filter as well as the turbocharger levels of soot. I bought the truck to pull an rv and only pull it every 6 months or so. Why pay $45,000 for a truck if you can't drive it around town.

- Brunswick, GA, USA

problem #2

Jan 062012

Ram 2500 6-cyl

  • 82,000 miles
The contact owns a 2009 Dodge Ram 2500. The contact stated that while driving 40 mph, the vehicle stalled without warning as the instrument panel lights failed. The vehicle then abnormally and independently accelerated. In addition, smoke was seen coming from under the hood area. The vehicle then caught on fire. The contact was able to exit the vehicle without injury and the fire was contained by the local fire department. A police report was filed of the incident. The vehicle was destroyed but towed to an independent mechanic. The manufacturer was not notified of the incident. The approximate failure mileage was 82,000.

- Loveland, CO, USA

problem #1

May 112011

Ram 2500 6-cyl Diesel

  • 55,000 miles
Dpf filter clogged up for third time have had to get dealer, to repair. Requesting class action suite material for this problem. Have learned this will continue to be a recurring problem.

- Albuquerque , NM, USA