8.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,751 miles

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problem #8

Mar 232010

Ram 3500

  • 22,010 miles
The contact owns a 1996 Dodge Ram 3500. The contact took the vehicle to an authorized dealership for a throttle cable repair March 2010 but the dealer only replaced the throttle cable and no other required parts that would keep the cable from failing. As a result, the cable became loose twice after the repair while the contact was driving at approximately 35 mph. The vehicle was taken back to the dealership. The dealer replaced the failed throttle twice. The contact then took the vehicle to a local repair shop as the dealer was not able to correct the problem. The mechanic at the repair shop informed her that the failure was caused by the throttle rod ball, the ball stud, throttle cable stud, the throttle rod thread (left and right) and the throttle return spring. In addition to the throttle failure, contact stated that the headlight repair performed June 2009 did not correct the problem; the headlight plastic and switch melted even after the repair. She called the manufacturer and filed a complaint; the manufacturer explained that the throttle failure was not due to a manufacturers defect but instead to the dealers poor workmanship. The failure mileage was approximately 221,010. The current mileage was 221,061.

- Sims, AR, USA

problem #7

Jul 112005

Ram 3500 8-cyl

  • Automatic transmission
  • miles
Consumer states: The headlight switch keeps burning up in his 1996 Dodge Ram truck. It is burning the wire harness that goes to the headlight switch. It could go out at any time. He had it replaced about 3-4 months ago and it is out again. He has talked to the dealer and they have made a special wire harness to splice into the wiring on the truck. They have had a lot of problems with this same thing. The dealer said Chrysler was aware of the problem. He can be going down the road, and the lights will just go out. You can park it for a while, when you come back to start the car and switch on the headlights the headlights will not work. The last time he had it replaced, the wiring had melted the insulation.

- Monroe, NC, USA

problem #6

Feb 012001

Ram 3500

  • Automatic transmission
  • miles
Headlights don't work when steering wheel is in a downward driving position. If steering wheel is pushed all the way up headlights come on. Consumer received a recall 00V135000/ manufacturer's recall 875. When vehicle was taken into dealer's repair shop, dealer wasn't sure if recall was for that specific problem. Dealer didn't fix it under recall.

- Waldron, MI, USA

problem #5

May 092000

Ram 3500 Diesel

  • miles
During failure all of the warning lights flash the transmission goes haywire and the tachometer goes haywire. This truck has been at three different shops, we have changed out the transmission relay, the headlight lamp, serviced the transmisison and still cannot find the cause. In addition, we have replace a radio which has shorted out and the fuel indicator doesn't work. Both of which failed before the truck was three years old, unfortuneately just out of warranty.

- Tomball, TX, USA

problem #4

Apr 192000

Ram 3500

  • miles
Headlamp switch and connector melted, amperage overload, reinstalled relay assembly and headlamp switch, notified by dealer that there is no recall on this, yet they are aware of the problem because they have redesigned the relay assembly

- Apple Valley, CA, USA

problem #3

Nov 241999

Ram 3500 Diesel

  • miles
The headlights went out when I changed to high beams. I pulled off and cycle the switch and they came on. This happened several times. I continued to drive with just the low beams. The dealer said the "multi-function switch" had failed and replaced it. I think it is only fortunate that an accident did not occur.

- Sun City, AZ, USA

problem #2

Nov 151998

Ram 3500

  • miles
Spent $1200 to rebuild entire front end of car due to excessive clunking and looseness after only 40,000 miles of lite street use. Factory installed componants obvoiusly inferior quality or defective. Dailmer Chrysler was willing to assist in the costs of the repair until the bills came in. Daimler Chrysler walked away from the issue. Rear window water leak - suggest other owners to look on passenger side for water ponding adjacent to sill plate at rear of seat. Rear factory sliding window defective. Must replace with alternate selection. Headliner will not fit properly on alternate selection - beware. Dodge Ram owners beware. This owner jumping ship from Dodge/Chrysler products. Only owned this vehical for 11 months.

- Danvers, MA, USA

problem #1

Sep 241998

Ram 3500

  • Automatic transmission
  • miles
While driving with the signal lights on, they may go off, also experience problems with high beams and the low beams.

- Billings, MT, USA